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As a reminder, the Office of the University Ombudsperson is independent, confidential and impartial. The Office is a resource for helping members of the Queen’s community to understand policies and procedures at Queen’s, and we help to ensure procedural fairness. The Office is not the decision-maker, nor an advocate for any party, and also cannot overturn any decision or compel any university representative to take a particular action. Rather, we often refer individuals to the relevant department, policy, or process within Queen’s to assist with the inquiry.


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