Office of the University Ombudsperson

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Ombuds Academic Appeals Advisors

Ombuds Academic Appeals Advisors assist students with understanding policies and procedures of the university. They are appointed by Senate and are subject to availability, typically reserved for students who are facing serious adverse academic consequences.

Examples of such situations are as follows:

  • A student who may be or has been required to withdraw for academic reasons
  • A student who is looking to appeal a sanction or decision that they engaged in a departure from academic integrity

Note: The Ombuds Academic Appeals Advisor name replaces the former Dispute Resolution Officer & Faculty Advisor following the implementation of the Office’s updated Terms of Reference (September 2019). The above description is in-line with the new mandate, and guidelines for the updated role of Ombuds Academic Appeals Advisors will be forthcoming.

FAQ’s

Can an Ombuds Academic Appeals Advisor meet with me to explain the Notice of Investigation process and then attend the meeting?
Due to the number of Notices of Investigation that are provided to students across the University, the Office is unable to provide Advisors to assist students in responding to a Notice of Investigation. We encourage you to talk through the situation with someone you trust and you’re welcome to bring a support person with you to the meeting. Check out our tip-sheet: Responding to a Notice of Investigation.
What is a Dispute Resolution Advisor?
A Dispute Resolution Advisor was the name given to advisors from our Office. Under the updated terms of reference, the role of the advisor went under review as our Office moves away from a previously perceived advocacy role. This required a name change of our advisors so it’s more in line with the function of the Office.
The letter I received from my Faculty told me that a Dispute Resolution Advisor could be provided to me by your office. How do I get one?
Due to the number of requests we receive from across the University, the Office is unable to provide Advisors to satisfy all requests. They are subject to availability and typically reserved for students who are facing serious adverse academic consequences. The Office is currently working with Faculties and Schools across the University to update language in their letters to reflect these changes.