No matter what faculty or school you belong to at Queen's, there are people on staff to help you with your academics and adjustment to student life.
Queen’s University International Centre (QUIC) is a support service for all members of the Queen's community and through its activities promotes an internationally informed and cross-culturally sensitive learning environment.
Queen's is committed to helping students maintain a healthy lifestyle and thrive in a positive learning environment.
If you have an ongoing health condition and will require involvement with our on-campus family physicians, including prescriptions for medication, contact your family doctor or previous post-secondary institution health service to arrange a transfer of pertinent health records (including immunization records) to Queen’s Student Health.
If you have seen a counselor in the past, and anticipate that you may want to see a personal counsellor at Queen's, please contact the Student Wellness Services office to get more information about the counselling services available on campus and to discuss transfer of information from your previous counsellor.
Student Wellness Services assists students in the following ways:
NOTE: Students with disabilities who wish to make use of the services available must register at Disability Services every academic year and must forward supporting documentation to the Student Wellness Services Office.
Other disability services offered at Queen's include...
Learning Strategies Development: This program enhances students' ability to learn effectively and helps students develop greater confidence in their abilities.
Learning Disabilities Specialists: Offered through the Regional Assessment and Resource Centre, these specialists provide assessment and services for students with possible learning disabilities and other neuropsychological conditions.
InvisAbilities: A student organization promoting awareness, education, and support of young adults living with hidden chronic illness. Started at Queen's in 2009, the group has spread to include chapters at McGill University, University of Ottawa, Brock University, and University of Calgary.
Peer Academic Support Service (P.A.S.S.) is a volunteer service that is run through the Faculty of Arts and Science to assist first-year students! The service is designed to ease student transition into university and to promote academic success. Peer Advisors address common questions and concerns (scheduling, plan requirements, SOLUS, and selecting courses) during confidential advising sessions. Peer Advisors also deliver brief presentations to first year students on registration in the Winter term.
Meet the 2015/2016 Pass Team!
Time Commitment and Responsibilities
Benefits of Being a Peer Advisor
PASS advising runs from September 3rd to November 28th for the Fall Term and January 5th to April 3rd for the Winter Term.
PASS, the Peer Academic Support Service, is a great resource for first-year Arts and Science students available during the Fall and Winter term.
The PASS team consists of upper year students who offer non-judgemental and confidential academic counselling on a drop-in basis in the Arts and Science Office.
We are located on the First Floor of Dunning Hall and we are open Monday to Friday from 8:30 am - 12 pm and 1 pm - 4:30 pm. No appointment is necessary, so feel free to drop in at your convenience and chat with a Peer Advisor. You can visit our Moodle page for some helpful links and tips on navigating your first year at Queen’s: https://moodle.queensu.ca/. Questions or concerns may also be directed to our firstname.lastname@example.org e-mail account which is monitored by Peer Advisors on a regular basis.
Peer Advisors are happy to answer your questions on any of the following topics:
• Navigating SOLUS
• Adding/dropping courses
• Using the Arts and Science Course Calendar
• Choosing and changing degree programs, plans, and courses
• Continuing & Distance Studies
• Summer Studies
• Referrals to other services
PASS also runs informative presentations at key academic periods during the year. These presentations address common questions and concerns of Arts and Science students, such as preregistration for second year plans and courses.
Please note, if you have questions about any of the following you should speak directly to an Academic Advisor in the Faculty Office:
The PASS team is made up of upper year volunteers from a range of programs and disciplines in the Faculty of Arts and Science. All Peer Advisors have been trained to comment and answer questions concerning all areas of study.
The transition to university life is a big one – and part of it is adjusting to the challenges and workload that are part of being a Queen’s student. At Queen’s you are never alone. We have many offices dedicated to helping you learn, think, and do.
The Queen's Learning Commons (QLC) is both a hub of services supporting formal academic programs and a meeting place within Stauffer Library. It encompasses physical and online environments, accommodating different approaches to learning.
The QLC provides resources, workshops and seminars, and one-on-one professional consultations for students who want to enhance or develop their skills.
The QLC is composed of:
As academic counsellors in the Faculty of Arts and Science, we are committed to motivating our students to realize their full academic potential. We believe that through individual, collaborative relationships with academic counsellors, students are able to develop the independence, responsibility and effective decision-making skills needed to define and implement sound educational plans. By partnering with a broad network of professionals we encourage students to take advantage of the many enriching educational opportunities available and to explore a range of career options. We strive to foster the advising relationship with sensitivity and careful attention to the individual students’ developing needs within the context of a constantly changing, complex and diverse society.
The Faculty of Arts and Science offers regularly scheduled walk-in hours called “Intake” advising. Intake appointments may be booked on the day of the appointment. We do not prebook Intake appointments. You may book an Intake appointment by visiting our office or by calling us at +1 (613) 533-2470. Please note that during our peak periods our advising slots fill up very quickly so we advise that you call or drop by our office when we open at 8:30 am to schedule an intake appointment for that day.
If you have questions concerning your degree program and plan you may wish to speak with an academic advisor in your home department as they are the experts on their plans. Visit http://www.queensu.ca for department contact information.
Dunning Hall, Main Floor,
Phone: +1 (613) 533-2470
Office Hours: Mon to Fri, 8:30 a.m. to noon and 1:00 to 4:30 p.m.
Besides booking your appointment in advance it is important to prepare for an academic counselling appointment in order to achieve the greatest benefit. Academic counselling appointments can help address a wide range of academic issues. From specific or detailed questions regarding Faculty degree requirements and regulations to boarder conversations about educational and career goals. Here are some things you can expect and should think about in preparation for your appointment:
The Faculty’s advising staff consists of 2 Associate Deans (Studies), 3 full-time and 2 part-time professional Academic Counsellors, 4 Student Resource Assistants, 20 PASS Peer Advisors and Departmental faculty advisors (at least one per department) who assist students with all academic matters. There are also advising resources available outside the faculty office that is discipline specific. Read below for more information about our advisors and who is best suited to help you.
Associate Deans (Studies)
Associate Deans are University faculty and professionals who serve as administrators for the Undergraduate Degree programs within Arts and Science. Associate Deans have in-depth knowledge of University policies and procedures and the undergraduate curriculum and provide general advice regarding all academic programs. They assist students in resolving more difficult problems and emergencies that impact academic performance. In particular, Associate Deans (Studies) do the following:
Faculty academic counsellors are professionals who have in-depth knowledge of University policies and procedures and the undergraduate curriculum. Faculty academic counsellors provide general advice regarding subjects of specialization, special field concentrations, majors, medial and minors. In particular, faculty academic counsellors are responsible for the following:
Student Resource (SRA) Assistants
Student Resource Assistants are the first people you meet when you walk in, or call, the Faculty Office. They are responsible for providing accurate information to students about the Faculty’s academic regulations, policies and practices, and supporting the administration of the Faculty’s academic appeal process, letters of permission and registration processes.
PASS Peer Advisors
PASS Advisors are volunteer upper-year students from a range of programs, plans and disciplines in the Faculty of Arts and Science who offer non-judgemental and confidential academic advising for first year Arts and Science students. No appointment is necessary for this walk-in service! Students may also e-mail their questions to email@example.com and a Peer Advisor will reply promptly. PASS Advisors are able to address and discuss concerns on any of the following topics:
Outside the Faculty Office: Departmental Advisors (DA) and Chairs of Undergraduate Studies (DCUS)
Departmental Advisor and Chairs of Undergraduate Studies are University faculty who provide general advice about University policies and procedures and the undergraduate curriculum specific to their degree programs. DA and DCUS Advisors have expertise in their own academic disciplines and assist students with specific questions about major courses, opportunities, and career directions. In particular, DCUS advisors are responsible for the following:
As the central provider of career education and employment support services at Queen's University for undergraduate, graduate students and recent alumni from all disciplines. They offer a comprehensive range of accessible services to support and empower students in making informed decisions about their career, further education and employment goals.
Gordon Hall, 3rd floor
74 Union Street
Q Success is a transition program to help first year students develop knowledge, attitudes, and skills to support their personal and academic success at Queen's.
The program is delivered by training upper year peer mentors and professional staff who run a series of interactive sessions throughout the fall term.
Students who opt-in to the program are placed into small cohorts where they will learn how they can shape their first year experience at Queen's! The program runs for six weeks during the fall term and meetings are held weekly for 1 1/2 hours each. Three starts program start dates will be offered when registration opens in the summer.
For more information contact the Q Success Program Coordinator, Office of the Vice-Provost and Dean of Student Affairs firstname.lastname@example.org.
Bounce Back is an academic support program for first year undergraduate Arts & Science students with a GPA of 1.6 or below. Bounce Back is about working with students to ensure they get back on track and make progress towards their academic goals. Those who opt-in to the program will be partnered with an upper-year mentor...