University Registrar


University Registrar

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The following links will allow you to access forms for the various services provided by the Office of the University Registrar.

Queen’s is committed to an inclusive campus community with accessible goods, services, and facilities that respect the dignity and independence of persons with disabilities. Student records, etc. are available in an accessible format or with appropriate communication supports upon request.

In person: Gordon Hall, Room 125

Coronavirus (COVID-19) pandemic - Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:

If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage ( for the most up to date information.

Fall 2020 Process Changes and Deadline Adjustments

In response to operational changes at the university due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:
  • Extending the undergraduate / distance Fall 2020 tuition payment date to September 30 from Sept 1, as course registration is happening in August instead of July. This also consolidates due dates for fall term payments  - On September 30, all tuition and fees will be due, including fall residence fees.
  • Extending fall course drop dates, without financial penalty, to week 8 in the fall term, recognizing the need to provide students more time and flexibility to settle into the term and adjust to the impacts of remote course delivery on their academics.
  • Maintaining all entrance bursaries and in-program awards that take into account living expenses, even if they were awarded with an assumption that students would not be living at home.  See:
  • Distributing all financial awards per term, instead of annually. This aligns with tuition deadlines and OSAP allocations, and will help maximize clarity regarding student accounts on a per-term basis.
  • Currently withholding monthly interest fees on unpaid balances.
  • Currently waiving the $150 late fee on overdue accounts
  • Temporarily revising withdrawal and readmission processes to assist graduate students who could not work on degree requirements for Summer 2020 term.
  • Instituting more flexible deadlines for disbursement of all internal funding related to graduate student research.
Registration - Graduate Students

Academic Change Form - Graduate Studies

  • The Academic Change Form is to be used to add and/or drop courses before the Open Enrolment deadline.

Registration Form - Graduate Studies

  •  The Registration Form is to be used ONLY where access through the SOLUS Student Center is unavailable.
Convocation / Graduation

Diploma Replacement Request Form   (189 KB)

  • If you are requesting a diploma replacement under a different name, you will first have to submit a Name Change Form to have your record updated

Coronavirus (COVID-19) outbreak - Adjusted Service

As a result of the ongoing Coronavirus (COVID-19) outbreak, the Office of the University Registrar is adjusting how we fulfill orders for replacement diplomas.

Due to limitations in service by our printing provider, production of replacement diplomas has been suspended for the time being.

In order to ensure service to you in the interim and upon request, we are taking the step of producing an Official Degree Certificate, with stamps and countersignatures from the Office of the University Registrar confirming its authenticity.  There is no charge for this service.

To request the Official Degree Certificate please complete the request form and follow the instructions on our web site at

Once our regular printing service has been resumed, we will process received orders for replacement diplomas.

For more information, please contact our Convocation / Graduation Department at . Our staff will respond to your message as soon as possible.

Previous Graduates requesting to attend a future Convocation ceremony   (24 KB)


Transcript Request Form   (67 KB)

Coronavirus (COVID-19) outbreak - Adjusted Service

As a result of the ongoing Coronavirus (COVID-19) outbreak, the Office of the University Registrar is adjusting how we fulfill orders for Official Transcripts.

During this period, transcript orders will be produced electronically, with the required stamps and countersignatures to verify their authenticity, and distributed via a password-protected Adobe PDF format.

For more information, please contact our Transcript Office at . Our staff will respond to your message as soon as possible.


Name Changes