University Registrar

OFFICE OF THE

University Registrar

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SOLUS Central

The SOLUS Student Centre is designed to provide you with the tools to manage all of your academic, financial, contact and admission details during - and after - your academic career at Queen's.

The following is a listing of the various tools available in SOLUS, as well as what section they are located in.

Coronavirus (COVID-19) pandemic - Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information.
 

Fall 2020 Process Changes and Deadline Adjustments

In response to operational changes at the university due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:
  • Extending the undergraduate / distance Fall 2020 tuition payment date to September 30 from Sept 1, as course registration is happening in August instead of July. This also consolidates due dates for fall term payments  - On September 30, all tuition and fees will be due, including fall residence fees.
  • Extending fall course drop dates, without financial penalty, to week 8 in the fall term, recognizing the need to provide students more time and flexibility to settle into the term and adjust to the impacts of remote course delivery on their academics. http://queensu.ca/registrar/resources/sessional-dates
  • Maintaining all entrance bursaries and in-program awards that take into account living expenses, even if they were awarded with an assumption that students would not be living at home.  See: https://www.queensu.ca/studentawards/covid-19-important-financial-aid-related-information-and-updates-2020-21-prospective-first-entry
  • Distributing all financial awards per term, instead of annually. This aligns with tuition deadlines and OSAP allocations, and will help maximize clarity regarding student accounts on a per-term basis.
  • Currently withholding monthly interest fees on unpaid balances.
  • Currently waiving the $150 late fee on overdue accounts
  • Temporarily revising withdrawal and readmission processes to assist graduate students who could not work on degree requirements for Summer 2020 term.
  • Instituting more flexible deadlines for disbursement of all internal funding related to graduate student research.

Indigenous Student Self-Identification at Queen's

Stand proud and help strengthen the Indigenous presence at Queen’s!

  • Self-identifying allows Queen’s to provide the best programs and opportunities to Indigenous students
  • Learn more about their culture and/or connect with the growing Indigenous community at Queen’s
  • Students can self-identify at any time during their university career
  • Students with Indigenous ancestry can fill out the self-identification information at any point during their time as a student at Queen’s via the SOLUS Student Centre

     

    For more information, contact the Four Directions Indigenous Student Centre

 

Before You Begin
  • What is SOLUS?
  • Your NetID
  • Supported web browsers
  • Allowing pop-up windows
  SOLUS "How to"  Instructional Videos
  • Video instructions for various SOLUS functions
         

Managing Finances

  • Charges & Payments
  • Banking Information
  • Fee Statements
  • T2202A Income Tax Certificates
     Managing Admissions
  • Apply for Admission
  • Personal Statement of Experience (PSE)
  • View Application Status
         
Managing Personal Information
  • Contact Information
  • Releasing Personal Information
  • Emergency Contacts 
  Managing Academics
  • Enrolment Appointments
  • Add/Drop/Swap Courses
  • Exam Schedules / Grades
  • Transcripts
         
SOLUS Student Centre FAQ's
  • Answers to some frequently asked questions