University Registrar

OFFICE OF THE

University Registrar

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SOLUS Central: Managing Academics

Here you can find information on how to access your academic related data on SOLUS.

Click below to find out how to add, drop and swap classes and to view your timetable, grades, and unofficial transcript.

PLEASE NOTE: The following is a navigation guide to using SOLUS.

To log into the SOLUS Student Centre, please go to: https://my.queensu.ca/

For general inquiries please contact solus@queensu.ca

Coronavirus (COVID-19) pandemic - Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information.
 

Fall 2020 Process Changes and Deadline Adjustments

In response to operational changes at the university due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:
  • Extending the undergraduate / distance Fall 2020 tuition payment date to September 30 from Sept 1, as course registration is happening in August instead of July. This also consolidates due dates for fall term payments  - On September 30, all tuition and fees will be due, including fall residence fees.
  • Extending fall course drop dates, without financial penalty, to week 8 in the fall term, recognizing the need to provide students more time and flexibility to settle into the term and adjust to the impacts of remote course delivery on their academics. http://queensu.ca/registrar/resources/sessional-dates
  • Maintaining all entrance bursaries and in-program awards that take into account living expenses, even if they were awarded with an assumption that students would not be living at home.  See: https://www.queensu.ca/studentawards/covid-19-important-financial-aid-related-information-and-updates-2020-21-prospective-first-entry
  • Distributing all financial awards per term, instead of annually. This aligns with tuition deadlines and OSAP allocations, and will help maximize clarity regarding student accounts on a per-term basis.
  • Currently withholding monthly interest fees on unpaid balances.
  • Currently waiving the $150 late fee on overdue accounts
  • Temporarily revising withdrawal and readmission processes to assist graduate students who could not work on degree requirements for Summer 2020 term.
  • Instituting more flexible deadlines for disbursement of all internal funding related to graduate student research.
Academic Planner
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Academic Planner. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Academic Planner. Click the Go button.

  • 2. Click the Browse Catalogue button to view the courses that you can add to your planner.

    2. Click the Browse Catalogue button to view the courses that you can add to your planner.

  • 3. Check the applicable courses and then click Add to Planner to put those courses into your planner. For more information on a course, such as the description or prerequisites, click on the Course Title.

    3. Check the applicable courses and then click Add to Planner to put those courses into your planner. For more information on a course, such as the description or prerequisites, click on the Course Title.

Academic Planner
Apply for Graduation
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Apply for Graduation. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Apply for Graduation. Click the Go button.

  • 2. Select the program that you wish to apply for graduation in.

    2. Select the program that you wish to apply for graduation in.

  • 3. Select the Expected Graduation Term and click Continue.

    3. Select the Expected Graduation Term and click Continue.

    (Please note that 'Summer 2020' is the correct selection for Fall 2020 graduation)

  • 4. Select whether you will be attending the ceremony in person, whether you would like your degree to be mailed to your primary address in SOLUS, or whether you will be picking up your degree, in person, at the Office of the University Registrar front desk sometime after the ceremony. If your diploma is a BA or BAH, you will select the diploma language to be in either English or Latin. Click the Continue button.

    4. Select whether you will be attending the ceremony in person, whether you would like your degree to be mailed to your primary address in SOLUS, or whether you will be picking up your degree, in person, at the Office of the University Registrar front desk sometime after the ceremony. If your diploma is a BA or BAH, you will select the diploma language to be in either English or Latin. Click the Continue button.

  • 5. Review all of the details of your application and when you are sure they are correct, click the Submit Application button and wait for the prompt that you were successful.

    5. Review all of the details of your application and when you are sure they are correct, click the Submit Application button and wait for the prompt that you were successful.

  • 6. The Submit Confirmation page will display when the Application for Graduation is successful.

    6. The 'Submit Confirmation' page will display when the 'Application for Graduation' is successful

Apply for Graduation
Class Schedule
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Class Schedule. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Class Schedule. Click the Go button.

  • 2. Select the desired term and then click the Continue button.

    2. Select the desired term and then click the Continue button.

  • 3. All classes that you are currently enrolled in will then be displayed in a list form. If you would prefer a graphical schedule, click the Weekly Calendar View option.

    3. All classes that you are currently enrolled in will then be displayed in a list form. If you would prefer a graphical schedule, click the Weekly Calendar View option.

Class Schedule
Course History
  • On your SOLUS main page, under the ‘Academics’ section, click on the ‘other academic…’ dropdown menu;
  • Course History’ will be the 5th menu item listed. Click on it, then click on the ‘Go’ icon;
  • From this screen, you will be able to view your complete course history at Queen's, listing each by:
    • Course Name / Number
    • Description
    • Term
    • Grade
    • # of Units
  • The course list may also be sorted by any of the aforementioned categories
Enrolment Verification
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Enrollment Verification. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Enrollment Verification. Click the Go button.

  • 2. Select the appropriate year and then click the retrieve button to load your Verification of Enrolment report.     Warning: The Verification of Enrolment report will appear in a new window so ensure that you do not have pop-ups blocked.

    2. Select the appropriate year and then click the retrieve button to load your Verification of Enrolment report.

       Warning: The Verification of Enrolment report will appear in a new window so ensure that you do not have pop-ups blocked.

Enrolment Verification
Enrolment: Drop Classes
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Enrollment: Drop. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Enrollment: Drop. Click the Go button.

  • 2. Select the desired term and click the Continue button.

    2. Select the desired term and click the Continue button.

  • 3. Select the course(s) you wish to drop by checking the box beside the course and then click the Drop Selected Classes button.

    3. Select the course(s) you wish to drop by checking the box beside the course and then click the Drop Selected Classes button.

  • 4. Confirm that you selected the correct course(s) and when ready, click the Finish Dropping button.

    4. Confirm that you selected the correct course(s) and when ready, click the Finish Dropping button.

  • 5. If there were no errors, the class will now be removed from your schedule.

    5. If there were no errors, the class will now be removed from your schedule.

Enrolment: Drop Classes
Enrolment: Edit
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Enrollment: Edit. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Enrollment: Edit. Click the Go button.

  • 2. Select the desired term and then click the Continue button.

    2. Select the desired term and then click the Continue button.

  • 3. Select the new tutorial/lab that you want to enroll in and then click the Next button.

    3. Select the new tutorial/lab that you want to enroll in and then click the Next button.

  • 4. Confirm the new details of the class and then click the Next button.

    4. Confirm the new details of the class and then click the Next button.

  • 5. Confirm your selection. When you are ready, click the Finish Editing button.

    5. Confirm your selection. When you are ready, click the Finish Editing button.

  • 6. If there are no errors, your schedule will be updated accordingly.

    6. If there are no errors, your schedule will be updated accordingly.

Enrolment: Edit
Enrolment: Swap Classes
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Enrollment: Swap. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Enrollment: Swap. Click the Go button.

  • 2. Select the desired term and then click the Continue button.

    2. Select the desired term and then click the Continue button.

  • 3. In the Swap This Class section, select the class that you would like to remove from your schedule. In the With This Class section, replace it by either: searching for a new course and clicking the Search button, selecting a course from your shopping cart and clicking the Search button or, entering the Class Number and clicking the Enter button.

    3. In the Swap This Class section, select the class that you would like to remove from your schedule. In the With This Class section, replace it by either: searching for a new course and clicking the Search button, selecting a course from your shopping cart and clicking the Search button or, entering the Class Number and clicking the Enter button.

  • 4. Once you have selected a class, you will need to review the information and confirm your choice. To continue, click the Finish Swapping button.

    4. Once you have selected a class, you will need to review the information and confirm your choice. To continue, click the Finish Swapping button.

  • 5. If successful, the first course will be removed from your schedule and the second one will be added. Your schedule will be updated accordingly.

    5. If successful, the first course will be removed from your schedule and the second one will be added. Your schedule will be updated accordingly.

Enrolment: Swap Classes
Exam Schedule
  • On your SOLUS main page, under the ‘Academics’ section, click on the ‘other academic…’ dropdown menu;
  • Exam Schedule’ will be the 11th menu item listed. Click on it, then click on the ‘Go’ icon;
  • From this screen, you will be able to view your Exam Timetable listing any centrally scheduled exam sittings.
Grades
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Grades. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Grades. Click the Go button.

  • 2. Select the desired term and then click the Continue button.

    2. Select the desired term and then click the Continue button.

  • 3. Click the Grade Distribution button at the top to access the Grade Distribution report for all of your courses that term. It will open in a new window.

    3. Click the Grade Distribution button at the top to access the Grade Distribution report for all of your courses that term. It will open in a new window.

Grade Distribution Report
Program / Plan Selection

 

  • On your SOLUS main page, under the ‘Academics’ section, click on the ‘other academic…’ dropdown menu;
  • Program / Plan Selection’ will be the 13th menu item listed. Click on it, then click on the ‘Go’ icon;
  • From this screen, you will be able to select the Program you want (e.g: General Arts and Science)
  • Next, click the 'Look Up Academic Program' button, then click on the specific Degree program you want (e.g: BA, BSC, etc.)
  • Click the 'Look Up Academic Plan' button, then click on the specific Plan program you want (e.g: DEVS-G-BA, PHIL-M-BAH, etc..). Confirm your selection before proceeding.
  • Click on the 'Continue' button to view the status of your application.
  • If you did not receive immediate acceptance ('Pending' status), this means that you will have been placed on a waiting list for your selection. In this case, you will need to add an alternate program  / plan as a second choice
    • If you receive an acceptance for your first choice, you will be removed from your alternate selection

Program / Plan Selection

Transcript: Request Official
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Transcript: Request Official. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Transcript: Request Official. Click the Go button.

  • 2. Enter required information into the four areas: A.	Select if you want it to be printed immediately, to reflect term grades, or to reflect degree conferral. B.	Choose if you want to receive it via Canada Post mail, FedEx courier, or if you will be picking it up from the University Registrar’s Office. C.	If you are sending it directly to an external agency, include their name, phone number and a reference number, if available. If you are sending it to yourself, fill in your own phone number. D.	Enter an ad

    2. Enter the required information into the following four areas:

    A. Select if you want the transcript to:
    i) be printed immediately, or
    ii) held until term grades are posted, or
    iii) held until a degree conferral is registered

     

    B. Choose if you want to receive your transcript via Canada Post mail, FedEx courier or, if you will be picking it up from the University Registrar’s Office.
     

    C. If you are sending your transcript directly to an external agency, include the agency’s name, phone number and a reference number if available. If sending to yourself, fill in your own phone number.
     

    D. In the field labeled 'Person's Name (will appear on label)', enter the name of the recipient (either agency or individual). Click on the 'Edit Address' link to enter the mailing address for where you want the transcript to be sent to.
     

    Once completed, Click the REVIEW REQUESTS button.

  • 3. Confirm that all address information is correct. When you are ready to proceed, click the Process Request button to be taken to the payment processing page.

    3. Confirm that all address information is correct. When you are ready to proceed, click the Process Request button to be taken to the payment processing page.

  • 4. Fill in your payment details and then click the Pay with Your Credit Card button to finalize the transaction.

    4. Fill in your payment details and then click the Pay with Your Credit Card button to finalize the transaction.

Transcript: Request Official
Transcript: View Official
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Transcript: View Official Reqs. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Transcript: View Official Reqs. Click the Go button.

  • 2. All your official transcript requests will be displayed on the View Official Transcript Requests page. If you ordered your transcripts vial courier, FedEx tracking numbers will be included. Transcript order requests are processed by the Office of the University Registrar in 2-3 business days.

    2. All your official transcript requests will be displayed on the View Official Transcript Requests page. If you ordered your transcripts vial courier, FedEx tracking numbers will be included. Transcript order requests are processed by the Office of the University Registrar in 2-3 business days.

Transcript: View Official
Transcript: View Unofficial
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Transcript: View Unofficial. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Transcript: View Unofficial. Click the Go button.

  • 2. Ensure Unofficial Transcript is selected from the Report Type dropdown list and then click the View Report button. SOLUS will generate your unofficial transcript and display it in a new window.

    2. Ensure Unofficial Transcript is selected from the Report Type dropdown list and then click the View Report button. SOLUS will generate your unofficial transcript and display it in a new window.

Transcript: View Unofficial
Transfer Credit Report
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Transfer Credit: Report. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select Transfer Credit: Report. Click the Go button.

  • 2. You will be taken to the View Transfer Credit Report page to view all transfer credits including courses taken at other institutions, Advanced Placement, International Baccalaureate, etc.

    2. You will be taken to the View Transfer Credit Report page to view all transfer credits including courses taken at other institutions, Advanced Placement, International Baccalaureate, etc.

Transfer Credit Report
What-If Report
  • 1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select What-if Report. Click the Go button.

    1. On the main page of SOLUS, click on the ‘other academic…’ dropdown box and select What-if Report. Click the Go button.

  • 2. On the What-if Report Selection page, click the Create New Report button or click a previously generated report to view it.

    2. On the What-if Report Selection page, click the Create New Report button or click a previously generated report to view it.

  • 3. On the Create What-if Scenario page you can: A. Select different programs to compare how your current credits would fulfill various plans.  B. Add courses from the Course Catalog, by clicking the Browse Course Catalog link, to see how that reflects in the degree plans.          Click the Submit Request link to generate your What-if Report.

    3. On the Create What-if Scenario page you can:

    A. Select different programs to compare how your current credits would fulfill various plans.

    B. Add courses from the Course Catalog, by clicking the Browse Course Catalog link, to see how that reflects in the degree plans.

        

       Click the Submit Request link to generate your What-if Report.

What-If Report