University Registrar

OFFICE OF THE

University Registrar

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SOLUS Central: Before You Begin

 

 

Here you can find information on how to access the SOLUS Student Centre.

Check the sidebar to learn how to edit things such as your personal information and view financial and academic information!

PLEASE NOTE: The following is a navigation guide to using SOLUS.

To log into the SOLUS Student Centre, please go to: https://my.queensu.ca/

What is SOLUS?

On March 9th, 2011, Queen's University changed the way that we deliver online services to students and alumni.

As part of the broader implementation of the new Oracle PeopleSoft Information system, the student / alumni service known as 'QCARD' was replaced with the SOLUS Student Centre.

SOLUS is a Gaelic word that means "knowledge and light". It also stands for "Student On Line University System."

Because many alumni will not be familiar with the new system, we have prepared an easy to use tutorial that will explain how to access SOLUS, and how to order services from it.

Your NetID

In order to login to the SOLUS Student Centre, you will be asked to provide your NetID and password.

Some people, including alumni, may not remember their NetID, while others may never have been issued one while they were students.

The NetID is an issued combination of letters and numbers which is unique to each student. Think of it as your individual passkey to unlocking online services from Queen's.

If you don't have a NetID, you can activate one by going to http://netid.queensu.ca/activate

This utility will require two things - one of which is your Student ID Number. If you do not remember your Student ID Number, you can contact the Office of the University Registrar at 613.533.2040, and our staff will be able to assist you.

If you have your NetID, and don't remember your password, you can do either of the following:

  • If you created your Challenge Questions and supplied an Alternate Email address, you can use the  Self Service Password Reset Tool
  • If you did not create your Challenge Questions and did not supply an Alternate Email address, you will have to contact the IT Support Centre at 613.533.6666 or complete the Online Help Form

 

Allowing Pop-Up Windows

If you are planning on printing forms from the SOLUS Student Centre, please ensure that your web browser (Internet Explorer, Mozilla Firefox, Safari) is set to allow pop-up windows.

SOLUS generates form requests by producing them in an Adobe pdf format in a new browser window. If your browser is set to block pop-ups, then your forms will not appear on your computer.

In order to help users be able to allow pop-ups, instructions have been produced that list the steps involved for various compatible browsers for both the Mac and PC computing environments: https://www.queensu.ca/its/software/supported-software/web-browsers/pop-ups/enabling-pop-ups-tutorial

Your certificate should generate in PDF form in a new window, which you can save or print for your taxation records.

If your certificate does not generate, please review steps 1 and 2 to ensure that your browser is allowing the new window to be created.

Logging into the SOLUS Student Centre
  • 1. Navigate to https://my.queensu.ca and log in using your NetID and password.

    1. Navigate to https://my.queensu.ca and log in using your NetID and password.

  • 2. In the upper right hand corner, click on the banner labeled 'SOLUS' to access the Student Online University System.

    2. In the upper right hand corner, click on the banner labeled 'SOLUS' to access the Student Online University System.

 

SPECIAL NOTE TO TEACHING ASSISTANTS AND QUEEN'S STAFF ACCESSING SOLUS:

If you are employed by Queen's either as a regular staff member, or as a graduate student working as a Teaching Assistant, the red 'SOLUS' icon will NOT appear in the MyQueen's Portal.

To access your SOLUS Student Centre profile, you will first have to click on the menu item labeled "My Applications." You will be directed to a new page, with a section  titled 'PeopleSoft Resources'.

Click on the link labeled 'Student / HR Self Serve (PRD).' This will take you to your SOLUS profile.

 
 
Managing Admissions

Click here to navigate to our 'Managing Admissions' information page containing instructions for the following:

  • Apply for Admission
  • Personal Statement of Experience (PSE)
  • View Application Status
Managing Academics

Click here to navigate to our 'Managing Academics' information page containing instructions for the following:

  • Academic Planner
  • Apply for Graduation
  • Class Schedule
  • Course History
  • Enrolment Appointments
  • Enrolment Verification
  • Enrolment: Add
  • Enrolment: Drop
  • Enrolment: Edit
  • Enrolment: Swap
  • Exam Schedule
  • Grades
  • Program Plan Selection
  • Transcript: Request Official
  • Transcript: View Official
  • Transcript: View Unofficial
  • Transfer Credit Report
  • What-If Report
Managing Finances

Click here to navigate to our 'Managing Finances' information page containing instructions for the following:

  • Account Activity
  • Enrol in Payment Plan
  • Payments
  • T2202A Income Tax Certificates
  • Enter / Review Bank Information
  • Account Inquiry
  • Opt-Out Options
  • Service Charge Rates (Past and Current)
  • View Financial Aid
  • View Award Applications
Managing Personal Information

Click here to navigate to our 'Managing Personal Information' information page containing instructions for the following:

  • Addresses
  • E-mail addresses
  • Phone numbers
  • Names
  • Granting Permission to Release Personal Information
  • Demographic Data
  • Emergency Contacts