University Registrar

OFFICE OF THE

University Registrar

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SOLUS Financials

The student fee account is the account to which fees are charged (for example, tuition, activity fees, residence, meal plans, library fines, etc) and payments and some awards are credited (for example, online banking payments, wires, awards and bursaries, etc).

Up-to-date transactions and balances are available on SOLUS. Fee statements can also be accessed from your SOLUS account. The responsibility for knowing the current account balance from SOLUS rests with each student.

Coronavirus (COVID-19) pandemic - Current Services and 2020-21 Dates and Deadline Adjustments

The Office of the University Registrar (OUR) is here to provide service to you.
We continue to offer online and remote service delivery to help reduce the global spread of the COVID-19 virus.
Our commitment to provide support to you remains our priority during this time and our core operations will continue.  As many staff within the OUR are working remotely, we would ask that your inquiries be directed as follows:
If you need a completed form (e.g. Verification of Enrolment required by an RESP provider to access funds) or letter (e.g.  degree certificate) from us, go to our Document Request page for easy instructions.
We are regularly updating our website and will be adding “how-to” videos to help you get what you need as quickly as possible.
Please continue to monitor the Queen’s University’s COVID-19 webpage (https://www.queensu.ca/covidinfo/) for the most up to date information.
 

Winter 2021 Process Changes and Deadline Adjustments

In response to operational changes at the university due to the ongoing global pandemic, the university has implemented initiatives and process changes to help smooth out tuition and fee payments, awards disbursement and registration processes for students. These changes include:
  • Currently withholding monthly interest fees on unpaid balances.
  • Currently waiving the $150 late fee on overdue accounts
  • Instituting more flexible deadlines for disbursement of all internal funding related to graduate student research. More information can be found at: https://www.queensu.ca/sgs/2020-21updates

Please note that Winter Term tuition and fees must be received no later than January 31st.

What you will find in the SOLUS Finances section:

For information on how to find and understand your financial information in SOLUS, see http://www.queensu.ca/registrar/solus/finances