Student Wellness Services

Student Wellness Services

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Welcome to Student Wellness Services

Student Wellness Services supports the personal, academic, and social development of students at Queen's University by providing a range of programs and services. Our mission is to provide a welcoming, confidential, and integrated service that is responsive to the needs of students.

November Update: Student Wellness Services has had a very busy fall. Since the start of September, we have provided just over 10,000 appointments, with more than 40% of those being mental health-related appointments. We appreciate that at times demand for services exceeds our capacity and that this can be frustrating if you are feeling unwell. We are committed to providing the best service we can within the scope of our services and are always looking at ways to improve. Our staff are very dedicated to supporting both physical and mental health, and we have an interdisciplinary team who work hard to meet your needs.

At this time, booked appointments for non-urgent needs are being made an average of 3 weeks out, for both physical health and mental health. The wait time for an appointment can vary depending on your availability, the type of appointment you need, the urgency of your need, and the availability of preferred providers. We also have a walk-in clinic that offers short appointments (10 minutes) for acute needs on a first-come first-served basis. Please note the walk-in clinics fill up quickly and depending on the time you arrive, there may be a wait or the clinic may be at capacity.

If you have an urgent need (your health or safety is at risk), please come to LaSalle and let us know you have an urgent situation, as we have additional supports for immediate needs that are within our scope. We may refer you to a community partner if they are better suited to your need.  If you have an Emergency, where your health or safety situation is life-threatening, please call 9-1-1 or go directly to the Emergency department at the Kingston Health Sciences Centre (entrance on King St. between George and Lower University).

Campus and Community Health and Well-being Resources and Supports

Participate in an SWS workshop or group, including:

  • Mindfulness Practice
  • Stress Reduction through Self-Compassion
  • 40 Minute Focus (Meditation)
  • Ask the Expert (Drop-in Q and A on mental health)
  • Strategies to combat sleepiness
  • Strategies to tackle overwhelming exam stress

See what program and events are happening on campus that can support your well-being and success:

More Health Resources

  • Utilize your SGPS, AMS, or private health insurance coverage to access additional community services
  • Check out where people are always available to listen
  • Check out Big White Wall to express yourself or connect with peer support.
  • Visit the AMS Peer Support Centre to talk to a peer on campus
  • Call Good2Talk (1-866-925-5454) – a phone based support service designed for post-secondary students in Ontario
  • Call the Kingston Crisis line:  24/7 Crisis Phone Line:  613.544.4229 or Toll Free: 1.866.616.6005
  • Call Teleheath – 1-800-445-1822 for medical advice and information
  • Go to the AMHS-KFLA Mental Health Walk-In service (385 Princess St. Monday – Friday, 8:30 – 4:00)
  • Go to CDK Family Medicine and Walk in Clinic (175 Princess St). Open Monday to Friday 9:00 – 5:00 and Saturdays from 10:00 – 2:00.
  • Go to Hotel Dieu Urgent Care Centre (166 Brock St, 7 days a week 8:00 am – 8:00 pm) for any health issue that is non life-threatening and can not wait for an appointment.
  • Go to KHSC Emergency Department for any Emergency  (7 days a week / 24 hours a day)

Share your experience with Student Wellness Services with us.