Student Wellness Services

Student Wellness Services

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Welcome to Student Wellness Services

SWS will be open for summer hours of operation, 9:00 am – 4:30 pm, from May – August. Evening and walk-in service will resume in September. SWS will be closed from July 15th to 19th, 2019 and will reopen July 22nd in Mitchell Hall.

Student Wellness Services supports the personal, academic, and social development of students at Queen's University by providing a range of health, well-being, and accessiblity related programs and services. Our mission is to provide a welcoming, confidential, and integrated service that is responsive to the needs of students. We offer a range of programs and services and encourage you to explore the options below. If your situation is urgent or you have an immediate need, please come in person to Student Wellness Services.

If you have an Emergency, where your health or safety situation is life-threatening, please call 9-1-1 or go directly to the Emergency department at the Kingston Health Sciences Centre (entrance on King St. between George and Lower University).

Student Wellness Services is moving to Mitchell Hall this month!

  • All services currently offered at the Lasalle building will close at end of day Friday July 12.  Health Promotion will remain open in Mitchell Hall.

  • During the week of July 15-19, Student Wellness Services will be closed as we move locations. Some crisis counselling will be available on campus, but students will be primarily referred to community-based services (see below)

  • Medical, mental health and accessibility services will reopen on the main floor of Mitchell Hall starting Monday July 22. Services may be temporarily limited as we ramp up in our new space. 

More changes are coming!

  • We are going to be offering appointments in a new way this fall. The new model is designed to reduce wait times and provide access to appointments when you need it. We will have more same day appointments available and fewer appointments booked in advance
  • As a pilot project, counselling appointments will be booked through this new model this summer. Same day appointments are available until July 12, and will then resume on July 22 when we reopen in Mitchell Hall.
    • Students can call 613-533-2506 and the goal will be to provide them with a same day 30-minute appointment. Students can book with a counsellor they have already seen, or the first counsellor available. 
    • If all same day appoitments are taken, students can call the next day and also explore other programs and services that may equally meet their needs
    • If a students is experiencing a crisis or is in need of immediate support, they can come to Student Wellness Services to receive care.
  • Stay tuned, more details to come later in the summer.

Campus and Community Health and Well-being Resources and Supports

  • Check out where people are always available to listen
  • Check out Big White Wall to express yourself or connect with peer support.
  • Visit the AMS Peer Support Centre (JDUC lower level) to talk to a peer on campus. Summer hours: Tuesdays: 9:30-11:00 am,  Wednesdays & Thursdays: 5:00-7:00 pm
  • Utilize your SGPS, AMS, or private health insurance coverage to access additional community services
  • Attend one of AMHS-KFLA's summer programs or groups
  • Call Good2Talk (1-866-925-5454) – a phone based support service designed for post-secondary students in Ontario
  • Call the Kingston Crisis line:  24/7 Crisis Phone Line:  613.544.4229 or Toll Free: 1.866.616.6005
  • Call Teleheath – 1-800-445-1822 for medical advice and information
  • Text the Kids Help Phone crisis line - 686868
  • Go to the AMHS-KFLA Mental Health Walk-In service (552 Princess St. Monday – Friday, 8:30 – 4:00)
  • Go to CDK Family Medicine and Walk in Clinic (175 Princess St). Open Monday to Friday 9:00 – 5:00 and Saturdays from 10:00 – 2:00.
  • Go to Hotel Dieu Urgent Care Centre (166 Brock St, 7 days a week 8:00 am – 8:00 pm) for any health issue that is non life-threatening and can not wait for an appointment.
  • Go to KHSC Emergency Department for any Emergency  (7 days a week / 24 hours a day)


Share your experience with Student Wellness Services with us.