Get Help Now

For a Life-Threatening Emergency

Call 911

Call Queen's 24-hour Campus Security and Emergency Services at 613-533-6111

Children’s Outpatient Clinic (COPC)

  • Urgent Care Clinic in Hotel Dieu Hospital for people aged 0-18 years
  • 9:00 am to 4:00 pm, Monday to Friday
  • Entrance located off Brock Street, services located on Jeanne Mance 1

Midwives of Kingston

  • Provide continuous, personalized and evidence-based care during pregnancy and early postpartum to individuals planning a home or a hospital birth
  • Located at 391 Barrie Street

Weller Clinic (prenatal care)

  • Prenatal care is offered by nurse practitioners and physicians, and clients will be referred for delivery to one of our physicians, an obstetrician, or a midwife
  • Located at 263 Weller Avenue

Contact Queen's Campus Security and Emergency Services by calling the Emergency Report Centre, 613-533-6111 (emergency) or 613-533-6080 (non-emergency), to assist in locating members of the Queen's community if they have gone missing, or if others have grown concerned for their safety and well-being.


  • For any post-secondary student living in Ontario
  • 24-hours a day, 7 days a week
  • Call 1-866-925-5454
  • Or, text: GOOD2TALKON to 686868 to get started and be connected to a trained crisis responder 

Addiction & Mental Health Support (KFL&A)

  • For anyone living in the Kingston area
  • 24-hours a day, 7 days a week
  • 1-866-616-6005 or 613-544-4229
  • Mobile crisis support available

Suicide Crisis Helpline

  • For anyone in Canada thinking about suicide or worried about someone else
  • Call or text 9-8-8, toll free, 24/7/365
  • Offered in English and French

Student Assistance Programs - Empower Me

  • For any Queen’s student 
  • 24-hours a day, 7 days a week
  • Connect with a qualified crisis counsellor through Empower Me

Student Wellness Services

  • Students who require urgent help will be triaged and connected with our crisis counsellor and/or be connected to community crisis support.  We take mental health crises very seriously and understand that timely care is of utmost importance.



Kingston General Hospital

  • 24-hours a day, 7 days a week
  • 613-548-2333
  • King St. between George St. & Lower University Ave. (emergency department entrance)

International SOS (ISOS)

  • Provides 24/7 emergency assistance to students living or studying abroad
  • Worldwide helpdesks assist with urgent medical issues, security and logistical questions, medical advice, or other concerns
  • Call +1 215 942 8226

AMS Virtual Health Care App (Dialogue)

  • Consult with a nurse about health-related questions via chat, video, or phone
  • See a doctor via secure video for a diagnosis or prescription
  • Get help with specialist referrals and lab requests
  • Be navigated to local resources to book medical appointments
  • Renew prescriptions, with free delivery to your pharmacy or your door
  • Access the service from across Canada for minor emergencies 24/7
  • Offered to students through Studentcare (AMS Supplementary Insurance)

Hotel Dieu Hospital

  • 7 days a week, 8:00 am until capacity is reached (check website for details)
  • 613-546-1240
  • Brock St. and Montreal St.

Queen’s First Aid (QFA)

  • If you need emergency first aid on campus, call the Queen’s Emergency Report Centre (613-533-6111) or activate a blue light emergency phone.

Telehealth Ontario

  • Anyone living in Ontario can call a registered nurse to get medical advice or information
  • 24-hours a day, 7 days a week
  • 1-866-797-0000   

Walk-In Medical Clinics in Kingston

  • CDK Clinics
    • 175 Princess St 
    • 9am-5pm weekdays,10am-2pm weekends 
    • Accepts provincial health insurance (except Quebec), UHIP, and Blue Cross
  • Good Doctors
    • 728 Milford Drive (west end) and 1218 Highway 15 Unit B1 (east end)
    • 10am-4pm weekdays (Milford Drive location closed on Fridays)
    • Accepts OHIP
    • In-person and virtual appointments
  • Telemed Kingston (Pharmasave)
    • 472 Division St. Unit 2
    • 9am-5pm weekdays
    • Accepts OHIP
    • Services include general consult, referral, refills, doctors notes, lab reqs, psychiatry, dermatology, general internist, gynecology

Virtual Clinics (for OHIP holders only)

Kingston Health Sciences Centre (KHSC) – Sexual Assault and Domestic Violence

  • Students can go to the Emergency Department at Kingston Health Sciences Centre's (KHSC) Kingston General Hospital site or the Urgent Care Centre at KHSC's Hotel Dieu Hospital site and ask to see the Sexual Assault/Domestic Violence (SADV) nurse
  • The SADV team is available 24-hours-a-day, seven days a week

Sexual Assault Centre Kingston (SACK)

  • Crisis & support services available 24/7 by phone 1-877-544-6424   
  • Chat and text support is also available

Sexual Violence Prevention and Response Services

  • Main contact on campus for students impacted by sexual violence
  • Get Help Now: Steps for Students to Take After a Sexual Assault
  • Give Help Now: Responding to a Disclosure

Student Wellness Services

  • Students can ask for an appointment with a counsellor at Student Wellness Services who specializes in sexual violence.

Campus Observation Room (COR)

  • A confidential, non-medical detox service where Queen’s students who have had too much to drink can come to sleep it off
  • Located in Chez Lenny, across from the Leonard Dining Hall in Leonard Hall (128 Queen’s Crescent); accessed through the South East entrance of the building near the corner of Albert Street and Queen’s Crescent
  • Students can travel to COR via Amey’s Taxi and receive a taxi chit to pay for the ride

KHSC Detoxification Centre

  • A confidential, non-medical detox service where people living in Kingston, ages 16 years or older, can go to safely withdraw from alcohol or other drugs

Other Supports and Resources
On- and off-campus options