Get Help Now

For a Life-Threatening Emergency
 

Call 911

Call Queen's 24-hour Campus Security and Emergency Services at 613-533-6111

Call Empower Me for 24/7 Crisis and Trauma Support at 1-833-628-5589
 

Children’s Outpatient Clinic (COPC)

  • Urgent Care Clinic in Hotel Dieu Hospital for people aged 0-18 years
  • 9:00 am to 4:00 pm, Monday to Friday
  • Entrance located off Brock Street, services located on Jeanne Mance 1

Midwives of Kingston

  • Provide continuous, personalized and evidence-based care during pregnancy and early postpartum to individuals planning a home or a hospital birth
  • Located at 391 Barrie Street

Weller Clinic (prenatal care)

  • Prenatal care is offered by nurse practitioners and physicians, and clients will be referred for delivery to one of our physicians, an obstetrician, or a midwife
  • Located at 263 Weller Avenue

Contact Queen's Campus Security and Emergency Services by calling the Emergency Report Centre, 613-533-6111 (emergency) or 613-533-6080 (non-emergency), to assist in locating members of the Queen's community if they have gone missing, or if others have grown concerned for their safety and well-being.

Empower Me

  • Any Queen’s student can connect with qualified counsellors, consultants, and life coaches
  • 24-hours a day, 7 days a week
  • Contact information based on where you are currently located can be found on the website
  • Support is offered in multiple languages (i.e., English, French, Mandarin, Spanish, Russian, German, and Italian)
  • Can be accessed in countries around the world through various toll-free phone numbers and/or the mobile app

Student Wellness Services

  • Students at imminent risk of dying by suicide or who require urgent help will be triaged and connected with our crisis counsellor that same day. If the call comes in just prior to closing, students will be connected to community crisis support or they will be asked to meet with someone from our team at the next available time if it is felt that it is safe to do so. We take mental health crises very seriously and understand that timely care is of utmost importance.

Kingston General Hospital

  • 24-hours a day, 7 days a week
  • 613-548-2333
  • King St. between George St. & Lower University Ave. (emergency department entrance)

International SOS (ISOS)

  • Provides 24/7 emergency assistance to students living or studying abroad
  • Worldwide helpdesks assist with urgent medical issues, security and logistical questions, medical advice, or other concerns
  • Call +1 215 942 8226

AMS Virtual Health Care App (Dialogue)

  • Consult with a nurse about health-related questions via chat, video, or phone
  • See a doctor via secure video for a diagnosis or prescription
  • Get help with specialist referrals and lab requests
  • Be navigated to local resources to book medical appointments
  • Renew prescriptions, with free delivery to your pharmacy or your door
  • Access the service from across Canada for minor emergencies 24/7
  • Offered to students through Studentcare (AMS Supplementary Insurance)

Hotel Dieu Hospital

  • 7 days a week, 8:00 am until capacity is reached (check website for details)
  • 613-546-1240
  • Brock St. and Montreal St.

Queen’s First Aid (QFA)

  • If you need emergency first aid on campus, call the Queen’s Emergency Report Centre (613-533-6111) or activate a blue light emergency phone.

Telehealth Ontario

  • Anyone living in Ontario can call a registered nurse to get medical advice or information
  • 24-hours a day, 7 days a week
  • 1-866-797-0000   

Walk-In Medical Clinics in Kingston

  • CDK Clinics
    • 175 Princess St and 105 Sutherland Drive
    • 9am-5pm weekdays (both locations)
    • 10am-2pm weekends (Princess St. location only)
    • Accepts provincial health insurance (except Quebec), UHIP, and Blue Cross
  • Good Doctors
    • 728 Milford Drive (west end) and 1218 Highway 15 Unit B1 (east end)
    • 10am-4pm weekdays (Milford Drive location closed on Fridays)
    • Accepts OHIP
    • In-person and virtual appointments
  • Telemed Kingston (Pharmasave)
    • 472 Division St. Unit 2
    • 9am-5pm weekdays
    • Accepts OHIP
    • Services include general consult, referral, refills, doctors notes, lab reqs, psychiatry, dermatology, general internist, gynecology

Virtual Clinics (for OHIP holders only)

Addiction & Mental Health Support (KFL&A)

  • Anyone living in the Kingston area can call the crisis line
  • 24-hours a day, 7 days a week
  • 1-866-616-6005 or 613-544-4229
  • They have mobile crisis support that can come to you if needed

Empower Me

  • Any Queen’s student can connect with qualified counsellors, consultants, and life coaches
  • 24-hours a day, 7 days a week
  • Contact information based on where you are currently located can be found on the website
  • Support is offered in multiple languages (i.e., English, French, Mandarin, Spanish, Russian, German, and Italian)
  • Can be accessed in countries around the world through various toll-free phone numbers and/or the mobile app

Good2Talk

  • Any post-secondary student in Ontario can connect with qualified counsellors
  • 24-hours a day, 7 days a week
  • 1-866-925-5454
  • Or, text: GOOD2TALKON to 686868 to get started and be connected to a trained crisis responder who is there to listen and support you through the immediate issues you are facing

Kingston Health Sciences Centre (KHSC) – Sexual Assault and Domestic Violence

  • Students can go to the Emergency Department at Kingston Health Sciences Centre's (KHSC) Kingston General Hospital site or the Urgent Care Centre at KHSC's Hotel Dieu Hospital site and ask to see the Sexual Assault/Domestic Violence (SADV) nurse
  • The SADV team is available 24-hours-a-day, seven days a week

Sexual Assault Centre Kingston (SACK)

  • Crisis & support services available 24/7 by phone 1-877-544-6424.   
  • Chat and text support is also available

Sexual Violence Prevention and Response Services

  • Main contact on campus for students impacted by sexual violence
  • Get Help Now: Steps for Students to Take After a Sexual Assault
  • Give Help Now: Responding to a Disclosure

Student Wellness Services

  • Students can ask for an appointment with a counsellor at Student Wellness Services who specializes in sexual violence.

Campus Observation Room (COR)

  • A confidential, non-medical detox service where Queen’s students who have had too much to drink can come to sleep it off
  • Located in Chez Lenny, across from the Leonard Dining Hall in Leonard Hall (128 Queen’s Crescent); accessed through the South East entrance of the building near the corner of Albert Street and Queen’s Crescent
  • Students can travel to COR via Amey’s Taxi and receive a taxi chit to pay for the ride
     

KHSC Detoxification Centre

  • A confidential, non-medical detox service where people living in Kingston, ages 16 years or older, can go to safely withdraw from alcohol or other drugs

 

Other Supports and Resources
On- and off-campus options

After-Hours Supports