Checking In

What to bring to appointments

• Valid original  Provincial/Territorial health card (no photocopies) or University Health Insurance Plan (UHIP) card 
• Queen’s student card
• List of medications (to your first medical appointment)
• Any relevant medical history you may have

Preparing for appointments

• Arrive 10 minutes early to check in 
• Build in buffer time between visit and other commitments as appointments may run late
• Avoid wearing perfume or body spay; we are a scent-free space

Check-in for appointments

For medical and/or mental health in-person appointments

• Come to Mitchell Hall room 109 (unless connecting with an embedded therapist)
• Let staff a main reception desk know you are checking in for your appointment or use the TELUS Health Connect app
• Take a seat in waiting area until name is called

For wellness coaching in-person appointments

• Come to John Deutsch University Centre (JDUC) room 430
• Let staff at reception desk know you are checking in for your appointment
• Take a seat in waiting area until name is called