A valid credit card is required to guarantee all reservations. Payment is not collected until check-in. Please note: this credit card will be used for charging for any no-show reservations as per the cancellation policy.
If you wish to cancel your reservation, we must receive notice 24 hours prior to check-in time on scheduled date of arrival. Should this cancellation not reach us before this deadline, a charge for the first night of stay will be applied to the credit card number provided.
Check-in: 3:00pm
Check-out: 11:00am
A valid credit card for full payment is required upon arrival. Minimum check-in age is 18 and valid ID is required at the time of check-in. Guests under 18 years of age must be accompanied by a chaperone (ratio of 1 adult to 10 minors).
Full payment for room/unit is due upon arrival by Visa, MasterCard, Cash or debit. We do not accept American Express. Split payment can be accommodated at check-in only. Both parties must be present at time of check-in.
Guests under 18 years of age must be accompanied by a chaperone (ratio of 1 adult to 10 minors).
Ground level parking is available at Tindall Field for $10 per day, Monday to Friday, 7am to 5pm. Payment can be made via the Honk Mobile App.
Parking is complimentary on weekends (from Friday at 5pm until Monday at 7am.)
Pets are not permitted in Queen’s Summer Accommodations. Service Animals with appropriate documentation are welcome.
Your room will be cleaned every other day between the hours of 9:00 am and1:00 pm. If your room is unavailable for cleaning during this time, the housekeeping staff will not return until the next scheduled cleaning day.
Free Wi-Fi is available in the David C. Smith House, Brant House and Endaayaan - Tkanónsote Residence. All other buildings offer free internet access with an ethernet cord; please ask for instructions at check-in.
There are no telephones in guest rooms. Telephones are available for local calls in the common areas.
In accordance with Kingston By-Law No. 2002-231 all Queen's University buildings are 100% smoke-free. Smoking must be done outside, 9 meters from the building. This applies to traditional as well as electronic cigarettes. Failure to comply with these rules will result in a charge.
Bicycles can be stored in your guestroom.
Please fill out the Request for information form or call the Event Services front desk (613) 533 2223 for more information.
While efforts are made, we cannot guarantee all rooms will be together.