Administrative Assistant/Assistant to the Head
Office: Kingston Hall 414
Office hours: Monday to Friday: 7:30 am to 12:00 noon and 1:00 pm to 4:00 pm
Mrs. Laurie Young has been working at Queen's for more than 35 years. She holds a continuing position and joined the Department of Spanish and Italian in 1999 providing administrative and secretarial assistance to the undergraduate and graduate programs. She was instrumental in bringing the Department of Languages, Literatures and Cultures (an amalgamation of the Spanish and Italian Department with the German Department) to fruition and is indispensable for its functioning. Since the amalgamation she has provided administrative support to the Department Head and senior staff, which includes the completion of complex administrative duties and specific projects in support of the Department.
Mrs. Young participates in the administrative planning and development of procedures or policies of the department, recommends changes, and supports the implementation of modifications. She manages and performs a wide range of administrative duties such as: confidential correspondence, conference or meeting coordination, policy interpretation, preparation of files, gathering, compiling and analyzing data for draft report generation, timetabling, calendar and curriculum submissions, oversees financial operations, prepares budgets, suggests course selection and teaching schedules for the Head’s approval, performs financial and accounting duties, manages personnel processes, provides guidelines, support and advice to staff, faculty and students.
Mrs. Young coordinates physical services, such as space allocation, security, purchase of equipment and maintenance, and safety issues. In addition to her formal responsibilities, she also provides information, advice, and support to students, faculty, prospective job candidates, and visitors to the Department, and acts as the main communicator for the department with other departments, and outside organizations.