Academic Advising

The Department of Languages, Literatures and Cultures administers Plans in eight different disciplines, and is home to eleven out of fourteen languages offered at Queen's! Choosing the right courses or degree Plan can sometimes be a daunting task.

Our advisors are available to help students in all aspects of their studies at Queen's. If you're not sure where to get help, come speak to us in the main office (Kingston Hall room 416) or email the Undergraduate Program Assistant, Susan Goodfellow, at and we will either help you or direct you to the right place.

Please contact our Undergraduate Chair if you have questions about courses, registration, Plan completion etc. To find the name and contact information of the current undergraduate chair, visit our Contact Us page.


There are also a number of other services around campus to help you achieve academic success:

  • Academic Advising Appointments in the Office of Faculty of Arts and Science
    The Academic Advisors in the Faculty of Arts and Science provide students with information and interpretation of Faculty regulations, policies, procedures, applications and programs of study within the Faculty and the University. They ensure that the student understands he/she has the ultimate responsibility to monitor a course of study and fulfill degree requirements and should seek advice as necessary.
  • Peer Academic Support Service (P.A.S.S)
    The PASS team consists of upper year students who offer non-judgmental and confidential academic counselling on a drop-in basis in the Arts and Science Office. No appointments are necessary. The volunteers will answer your questions regarding navigating SOLUS, adding/dropping courses, using the Arts and Science Course Calendar, choosing and changing degree programs, plans, and courses, Arts & Science Online, etc.
  • Bounce Back
    Bounce Back is an academic support program for first year undergraduate Arts & Science students with a GPA of 1.6 or below. Bounce Back is about working with students to ensure they get back on track and make progress towards their academic goals. Students who opt-in to the program will be matched with a trained upper-year peer mentor.

  • Faculty of Arts and Science Protocol for Short-Term Academic Consideration is intended to guide students admitted to the Faculty of Arts and Science, instructors, departmental and Faculty office staff, in situations where extenuating circumstances are interfering with a student's ability to complete academic requirements related to a course(s) for a short period of time (not to exceed three months). For more information and to submit your request visit Academic Consideration website.

The Queen's Learning Commons (QLC) is both a hub of services supporting formal academic programs as well as a meeting place within Stauffer Library. It encompasses physical and online environments, accommodating different approaches to learning. The QLC provides resources, workshops and seminars, and one-on-one professional consultations for students who want to enhance or develop their skills.

  • The Adaptive Technology Centre (ATC)
    The Adaptive Technology Centre (ATC), offers a range of services, computers, assistive devices, specialized software, and workshops that enable students with disabilities to read, write, research and study more effectively. The ATC includes Library Services for Students with Disabilities, an Adaptive Technology Computer Lab, the Assistive Technology Support Office and quiet places for study.
  • Queen's Library
    Queen's Library has an extensive collections but also offers services to support the learning experience at Queen’s and help students succeed. Services include Subject Liaison Librarians who can help you locate resources for your field of study
  • Student Academic Success Services (SASS)
    SASS offers academic support service for undergraduate and graduate writers at all levels of proficiency. They offer group support sessions, workshops, online guides/tutorials, and the chance to work one-on-one with their experts to help students develop their skills in both writing and planning assignments. They can help you with any stage of the writing process and on any type of academic writing – essays, reports, labs, dissertations, and more.

Student Wellness Services supports the personal, academic, and social development of students at Queen's University by providing a range of programs and services. Our mission is to provide a welcoming, confidential, and integrated service that is responsive to the needs of students. Please visit Student Wellness website for contact information and other resources.

  • The ASUS Appeals Resource Centre
    The ASUS Appeals Resource Centre (AARC) provides support for students who are in the process of making academic appeals, whether with respect to academic regulations or academic integrity. It utilizes student volunteers who are knowledgeable in the appeals process and trained by university staff to provide confidential support.
  • The Alma Mater Society Academic Grievance Centre
    The Academic Grievance Centre is the place to go if you have any questions or concerns about academic grievances, discipline, or regulations. The volunteers that work in the Centre, located in room 26 of the JDUC, are very knowledgeable about the academic policies of the University and can be a resource and support if you have a problem or simply need someone to listen. Email for more info.
  • The Alma Mater Society Academic Affairs Commission
    The Academic Affairs Commission was created in 1991 when the Education Commission was formally split into the Social Issues Commission and the Academic Affairs Commission. The Academic Affairs Commission is responsible for advocating on behalf of students and supporting students in all matters of an academic nature.