Advising

Have a question about your academics? Use our resources and online tools or connect with an academic advisor.

Academic Advising

We are here to support your academic journey in Arts and Science. Browse our various online tools below and, if you still have questions, connect with one of our academic advisors to have your questions answered. 

Resources for First-Year Students 

These resources are for on-campus students only. 

Resources for All Students 

  • Academic Calendar - details on degree plans, course lists, and course descriptions.
  • Academic Progress Report in SOLUS - designed to give you advice on what courses you will need to take to complete your degree.
  • Degree Quick Check Form - receive your degree requirements by email. Please note that during registration the response time is 7-10 business days, so making an appointment or dropping in Zoom may be quicker. First year students should wait to request Quick Check until they are in a plan.
  • GPA Calculator - determine the grades you need to obtain a specific cumulative GPA, or input your predicted grades and find out your GPA.
  • Major Maps and MyMajorMap tool - major-specific advice on academics, extra-curriculars, networking, international opportunities and career development all in one place.
  • Academic Consideration - for situations where extenuating circumstances are interfering with your ability to complete academic requirements related to a course(s) for a short period of time.
  • Academic Petitions & Appeals - you want to request a review of (or to challenge) an academic decision they have received.
  • Change of Plan - learn how to submit a change of program, plan, or certificate request. 
  • Preparing an Academic Plan - a downloadable PDF guide to create your academic plan.
  • Dropping a Course - Should I Stay or Should I Go Webinar - feeling overwhelmed with your course load? this session will outline some options and provide you with some answers to help you make these big decisions.
  • Students returning after a RTW remain on academic probation - This document provides general information about returning to studies from a previous Requirement to Withdraw (RTW).

Resources for Graduating Students 

  • Graduation webpage – review program requirements to graduate, application to graduate information, and determine if you are eligible to graduate
  • Apply to Graduate through the SOLUS Student Centre

Advising for All Students

These resources are available to all Arts and Science students, including Arts and Science Online Students.

Here are all the different ways you can receive academic support:

  • Call us: for general inquiries please call 613-533-2470 to speak to one of our Student Resource Assistants (SRAs). Monday-Friday (Except Tuesday), 8.30 am-12 pm and 1 pm-4.30 pm (Eastern Standard Time), Tuesday 10.00 am - 12 pm and 1 pm - 4.30 pm (Eastern Standard Time). During peak periods, it may take some time to get through to an advisor. We are working as hard as we can to help you and your patience is appreciated. 
  • Afternoon drop-in advising via Zoom: for quick questions you can drop in for a 10-minute, one-on-one appointment with an academic advisor. Please join via Zoom every day from 1:30-3:00pm EST. Note that space is limited.

Join Zoom Meeting

  • Online appointments: We offer a number of 30-minute online appointments via Zoom. Please use the online booking system linked below to book an appointment. Appointments will open on a rolling 72 hour basis (e.g, a 1pm appointment for Thursday, would become available for booking at 1pm on the prior Tuesday), so please check back regularly for new openings.

Book Now

  • Email advising: for non-urgent inquiries, you can email your question(s) to asc.advising@queensu.ca. Along with your question(s), please include the following details in your message: full name, student number, program, and year. We aim to reply within 48-72 hours, but during peak times, such as course registration, it may take longer to receive a response.

For additional academic and non-academic support please visit our Campus & Community Support Resources page.

PASS Advising for First-Year Students

Peer Academic Support Service (PASS) is an academic advising service designed specifically to assist first-year students in their transition into university and to promote academic success. The PASS team is made up of upper-year student volunteers, and regardless of their own area of study, all Peer Advisors are trained to address questions concerning any program within the Faculty of Arts and Science. Please note: PASS advising is only available to on-campus students in their first year of study in Arts and Science.

Connect with a PASS Advisor for help with:

  • Navigating SOLUS 
  • Adding/dropping courses
  • Using the Arts and Science Academic Calendar
  • Understanding academic policies and deadlines
  • Choosing degree programs, plans, and courses
  • Summer term studies
  • Referrals to other Queen’s resources and support services

Connect with a PASS advisor

PASS is now on Zoom! Each day from 9:00 a.m. to 4:00 p.m. EST, PASS Peer Advisors are here to chat with you and answer your questions. All conversations with Peer Advisors are private and confidential. Drop in anytime during the Zoom advising hours, and the Peer Advisor will move you from the “waiting room” into the Zoom session when it’s your turn.

We encourage you to plan out your questions and do any preliminary research beforehand so that you’re well-prepared to make the most out of your advising conversation. Expect your meeting with a PASS Peer Advisor to take about 15-20 minutes, but of course if you just have a quick question or two, that’s fine as well.

Join the Zoom Session

You can also email your questions to passhelp@queensu.ca to receive a written reply from a PASS advisor.

Interested in becoming a PASS advisor?

Applications to be a PASS advisor for the 2023-24 academic year are now open! Peer Academic Support Service (PASS) is a volunteer service that is run through the Faculty of Arts and Science to assist first‐year students. The service is designed to ease student transition into university and to promote academic success. Peer Advisors address common questions and concerns (including scheduling, plan requirements, SOLUS, and selecting courses) during confidential, non‐judgmental advising sessions. PASS volunteers also deliver brief presentations at key periods during the year to address common questions and concerns of first‐year Arts and Science students, such as preparing for Plan Selection.

Applications close February 24.

View the job description

Meet a PASS Advisor

Julia Baldassarra

PASS Coordinator & Student Services Intern
Student Services
PASS Advisors

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