Isabel Bader Centre for the Performing Arts

Queen's University Queen's University
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Purchasing Tickets

 

NO IN-PERSON BOX OFFICE SERVICES:

Please note the Isabel is still closed to the public (other than limited-attendance performances).

There are no in-person box office services at this time.

 All box office transactions need to be done online . Call our staff for assistance at (613) 533-2424 (Monday- Friday, 12:30-4:30 PM).

PHONE SALES:

In order to keep ourselves safe, Box Office is working both remotely and in-office.

Currently, we are happy to help process sales over the phone on TUESDAYS and THURSDAYS*

Please feel free to call on any other day of the week and we'll be happy to help answer any questions you may have!

*The Phone Sales schedule is based on demand and can change in the future.

Thank you!


There will be a ARRIVAL TIME SCHEDULE in place for all in-person bought tickets. Please follow the guide in order to know when you'll be able to enter the Isabel hall. 

We will practice no contact when scanning tickets.


The Government of Ontario declared a province-wide state of emergency under The Emergency Management and Civil Protection Act on March 17, 2020 to protect the health and safety of all Ontarians and to reduce the spread of the novel coronavirus (or COVID-19). COVID-19 is easily spread by contact with droplets produced by people who have the virus.

In preparation for the return of live audiences this fall, the Isabel Bader Centre for the Performing Arts at and Queen’s University at Kingston (the University) has put in place measures to reduce the spread of COVID-19, however the University cannot guarantee that any individual attending the University property, using the University’s facilities, or participating in activities or events organized by the University, whether on-campus or off-campus will not become infected with COVID-19. Accordingly, all audience members are required to adhere to COVID-19 protocol, including but not limited to wearing a mask covering the nose, mouth, and chin, social distancing of 6 feet, handwashing, and not attending a live concert if ill or if the audience member has travelled internationally over the past 14 days. Any audience member not adhering to the prescribed COVID-19 protocol will be asked to leave the premises.


WHAT THE ISABEL IS DOING…

PHYSICAL DISTANCING: Lines with spot indicators spaced 6 feet/2 metres on the floor will separate patrons based upon arrival times/rows that are assigned with seat purchases. Washroom capacities will be monitored, and some stalls and sinks will be closed to ensure physical distancing,

SEATING DISTANCES: Providing clear markings for physical distancing of 6 feet/2 metres in our Concert Hall seating plan, and common areas including the Lobby, hallways, and washrooms.

HALL CAPACITY: Capacities within the Isabel will be monitored to ensure everyone’s ability to maintain safe distances and in accordance with provincial guidelines.

REDUCING CONGREGATING: To reduce congregating and follow best practices, we will not be offering any coat check services, food and beverage, or merchandise sales at this time.

NO INTERMISSION: The format of our programming will no longer offer an intermission at this point.

YOUR SCHEDULED ARRIVAL TIME: Your ticket will include a dedicated arrival time to allow us to stagger the amount of people entering the hall at once.

YOUR EXIT TIME: We will call out the rows for audience members to leave in a sequential basis to avoid congregating. We will make use of different building exits to reduce gathering in common areas.


Subscriptions 

Subscriptions are only currently available for concerts streamed online: 

https://theisabeltickets.universitytickets.com/w/packages/Packages.aspx 


  • Artists and programming are subject to change.
  • Charitable Registration Number: (BN) 10786 8705 RR0001.
  • The Isabel cannot guarantee that the same seat will be available when more than one series is purchased.
  • Students, staff and faculty can purchase discounted tickets online with a current NetID.
  • Choir seats will not be available for all concerts.
  • Accessibility Seating: The performing spaces at the Isabel Bader Centre for the Performing Arts offers accessible seating options for our patrons. Please contact 613.533.2424.
  • Student discount ticket prices are made possible through the generous support of Burgundy Asset Management.
  • Ticket prices are inclusive of HST and ticketing fee.