Tools for Research Administration at Queen's

The TRAQ Sustainment Team:

For all general inquiries or immediate support please contact us at or (613) 533-6000 ext 78426
or in person at University Research Services, Fleming Hall/Jemmett Wing, 3rd floor

78 Fifth Field Company Lane, Kingston, Ontario Campus Map

  • TRAQ - ethics, biohazard and awards database 2nd level system support.
  • Database management and research funding reports from Queen's University Research Funding Database
  • Assistance with TRAQ Awards System and online grant applications, IT issues
Tom Herra, M.Sc.

Research Administration Systems Manager, University Research Services

613-533-6000, ext. 77433

  • Provides support for the Tools for Research at Queen's (TRAQ)
  • First level support-Help Desk for the TRAQ Project
  • Provides training for the research community for the TRAQ Awards and Certifications (Ethics and Biohazards) modules

Patricia Ambrose, B.A, B.Ed.

Help Desk Analyst/Trainer - University Research Services

613-533-6000, ext. 78426

  • Provides support for the Tools for Research at Queen's (TRAQ) Project
  • TRAQ Researcher Portal - Ethics, Biohazards, Awards database system support


Research Administration Assistant, University Research Services


613-533-6000, ext. 77315

The TRAQ Sustainment and project implementation teams are committed to advancing accessibility for persons with disabilities at Queen’s University and we welcome your feedback. To let us know how we’re doing, you may wish to complete this Customer Service-Accessibility Feedback form. All accessibility related feedback goes to the Accessibility Coordinator in the Equity Office, who will follow up with you as appropriate. Alternatively, you can submit feedback by e-mail, mail, fax, and phone. Please refer to the online form for all contact details.