TRAQ Support

Patricia Ambrose, B.A, B.Ed.

Patricia Ambrose

Help Desk Analyst/Trainer - Research Services
  ambrosep@queensu.ca
  Available on Microsoft Teams for chat, audio or video call (search for Patricia Ambrose)

Support offered:

  • Provides support for the Tools for Research at Queen's (TRAQ)
  • First level support-Help Desk for the TRAQ Project
  • Provides training for the research community for the TRAQ Awards and Certifications (Ethics and Biohazards) modules

Request assistance through the Helpdesk webform

Stephen Sebastyan, B.Sc, M.Sc.

Help Desk Analyst/Trainer - Research Services
  s.sebastyan@queensu.ca
  Available on Microsoft Teams for chat, audio or video call (search for Stephen Sebastyan)

Support offered:

  • Provides support for Cayuse and the RDN, and for general support inquiries
  • Provides training for the research community for the Cayuse Animal Care and Certifications (Ethics and Biohazards) modules
  • Provides training for the Research Discovery Network

Request assistance through the Helpdesk webform

Traci Allen

Help Desk Analyst/Trainer - Research Services
  allent@queensu.ca
  Available on Microsoft Teams for chat, audio or video call (search for Traci Allen)

Support offered:

  • Provides support for Romeo, and general support inquiries
  • Provides training for the research community for Romeo Awards and Certifications (Ethics and Biohazards) modules

Request assistance through the Helpdesk webform

The TRAQ Sustainment and project implementation teams are committed to advancing accessibility for persons with disabilities at Queen’s University and we welcome your feedback. To let us know how we’re doing, you may wish to complete this Accessibility Feedback Form .

All accessibility-related feedback will be redirected to the Accessibility Coordinator in the Human Rights and Equity Office, who will follow up with you as appropriate. Alternatively, you can submit feedback by email, mail, fax, and phone. Please refer to the online form for all contact details.