General inquiries or immediate support
Patricia Ambrose, B.A, B.Ed.
Help Desk Analyst/Trainer - Research Services
ambrosep@queensu.ca
Available on Microsoft Teams for chat, audio or video call (search for Patricia Ambrose)Request assistance through the Helpdesk webform
- Provides support for the Tools for Research at Queen's (TRAQ)
- First level support-Help Desk for the TRAQ Project
- Provides training for the research community for the TRAQ Awards and Certifications (Ethics and Biohazards) modules
The TRAQ Sustainment and project implementation teams are committed to advancing accessibility for persons with disabilities at Queen’s University and we welcome your feedback. To let us know how we’re doing, you may wish to complete this Accessibility Feedback Form .
All accessibility-related feedback will be redirected to the Accessibility Coordinator in the Human Rights and Equity Office, who will follow up with you as appropriate. Alternatively, you can submit feedback by email, mail, fax, and phone. Please refer to the online form for all contact details.