Need TRAQ assistance?
Submit a ticket using your Queen's NetID
* You may be asked to Log In using your Queen's NetID.
Submit a ticket as a guest (no Queen's NetID)
*If you have a Queen's NetID, please use the blue button.
Need a TRAQ account?
Request an account for TRAQ.
Accounts are not automatically created and require the validation of a Research Systems administrator.
Request an account using your Queen's NetID
* You may be asked to Log In using your Queen's NetID.
Request an account as an external user (no Queen's NetID)
*If you have a Queen's NetID, please use the blue button.
TRAQ Support Team
Guita Lamsechi
Research Systems Help Desk Analyst and Trainer
Support offered:
- Provides support for TRAQ, and general support inquiries
Stephen Sebastyan
Research Systems Solutions Specialist
Support offered:
- Provides support for Cayuse and the RDN, and for general support inquiries
- Provides training for the Research Discovery Network
To contact our TRAQ Support Team please use the links at the top of the page or email traq@queensu.ca.
The TRAQ Sustainment and project implementation teams are committed to advancing accessibility for persons with disabilities at Queen’s University and we welcome your feedback. To let us know how we’re doing, you may wish to complete this Accessibility Feedback Form .
All accessibility-related feedback will be redirected to the Accessibility Coordinator in the Human Rights and Equity Office, who will follow up with you as appropriate. Alternatively, you can submit feedback by email, mail, fax, and phone. Please refer to the online form for all contact details.