Emergency Messaging

[screenshot of the emergency notices on Queen's homepage]

Emergency Messaging on Queen's Websites

In emergency situations, a message may be posted to Queen's homesite and across 200+ other websites on the queensu.ca domain.

Messages originate from the Communications Group Leader in the Queen's Emergency Management Group. This leader is responsible for liaising with the members of the Emergency Communications Team. The team then prepares and manages the approved messaging for communications to relevant stakeholder groups.

There are three categories for messaging through the system: emergency, warning, and notice/all clear.

Websites built with the WebPublish CMS

By default, all sites built through the WebPublish CMS (Basic and Custom Service) receive all notices posted through Queen's website emergency messaging system.

Additionally, any website published using the WebPublish Advanced service can and should include the emergency messaging feed. Developers of WebPublish Advanced sites can find assistance to do so from the Digital Strategy Team in University Relations.

Non-WebPublish websites

Developers of websites built on other platforms (i.e., not Queen's WebPublish CMS) can include emergency messaging by including the Utility Bar script in their sites.

Dev Support:

For questions or assistance in adding emergency messaging to your site, contact Matthew Fair directly, or email the team at urdigital@queensu.ca.

About Emergency Management at Queen's

“Emergency information” or “emergency communications” refers to information about an emergency that is communicated broadly to the public, media, and other partners and stakeholders. The key purpose of emergency communications is to provide timely, and consistent public dissemination of emergency information, alerts, and warnings through the most efficient and effective means.

Emergency communications is an integral part of emergency management, which at Queen's is managed by Queen's Emergency Management Group (QEMG).

There are many protocols and platforms used to communicate, depending on the nature of the emergency at hand.