Supporting student wellness at a distance

Supporting student wellness at a distance

Student Wellness Services continues offering support online and in person.

By Dana Mitchell, Division of Student Affairs

April 27, 2020

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Mitchell Hall at Queen's University
Student Wellness Services have reduced their clinic hours in Mitchell Hall to 10 am-3 pm Monday to Friday, offering appointments with physicians, counsellors, and accessibility advisors. Students are asked to book an appointment by calling 613-533-2506. (University Communications)

Students seeking health and wellness support are still able to access Student Wellness Service’s (SWS) many resources.

SWS – a division within Student Affairs – is working hard to ensure that they are meeting the medical, mental health and wellness needs of Queen’s students. 

“Keeping SWS functioning was extremely important to us,” says Cynthia Gibney, Executive Director of SWS. “We want to reassure students that they can rely on the clinic, and other services, during these uncertain times.”

Continuing to meet the needs of students

While SWS have reduced their clinic hours in Mitchell Hall to 10 am-3 pm Monday to Friday, they are still offering appointments with physicians, counsellors, and accessibility advisors. Students are asked to book an appointment by calling 613-533-2506.  Most appointments will be on the phone or via secured video conference, but on occasion, a student will be asked to come to the clinic in person. 

If students have general inquiries, they can also email health.services@queensu.ca or counselling.services@queensu.ca.

“We are here to care for our students remotely through these challenging times,” says Dr. Rina Gupta, Director of Counselling Services. “We will continue to be flexible and creative in meeting the needs of our population as circumstances require.”

Accessibility Services and academic accommodations

Queen’s Student Accessibility Services (QSAS) will be easing their documentation requirements for students seeking academic accommodations. They will accept any documentation students currently have – and work with those who cannot obtain documentation – depending on individual needs and circumstances. 

Students seeking academic accommodation and support for reasons of a disability or health condition can contact the QSAS Intake Coordinator at qsas.intake@queensu.ca. For general QSAS inquiries, email accessibility.services@queensu.ca.

Virtual healthy lifestyle appointments are also available for students who want help changing or starting healthy habits. To book an appointment, use the online booking form or email bewell@queensu.ca.

Staying up to date with wellness services

To stay up to date with all services, visit the SWS website.

The SWS website also includes links to other phone and online mental health services available to students – such as the text support offered by Good2Talk, Therapy Assistance Online (TAO), self-directed help, and 24/7 crisis support options.

Students can get daily wellness strategies and learn about other resources by following Queen’s University Be Well on Facebook, Instagram, and Twitter.