A step toward a new CRM

Over the course of the next few months, a number of your Advancement colleagues will be engaged in a series of intensive exercises in support of our Customer Relationship Management (CRM) system exploration. Advancement will be working closely with Queen’s Information Technology Services (ITS) and their consulting firm, Alithya, to prepare a request for proposal with a target to be in market for the end of May/early June.  

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Alicia Mora

Alicia Mora

Alicia Mora

Toronto Officer

Alumni Strategy

Strategic Engagement

A valuable debate

As Leigh wrote in last week’s newsletter, many across Advancement have been engaged in some serious planning over the last few weeks. There was plenty of discussion on a wide range of issues and some general themes were reinforced. For me, the big themes were around creating a culture of increased collaboration and trying to come to a shared understanding of how the work we do contributes to our overarching goals.

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On the right path

The last two weeks marked the first return to “normal” for many of us. It was my first time returning to in-person and hybrid activities. But it was anything but “normal.” I am reflecting on our time and realizing that much of what was accomplished is a first step in a longer journey.

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Something to celebrate

I am truly impressed by how far we have come.

Last week, we completed our first quarterly gathering – and it was incredible to interact with everyone again. Today, we are only two weeks away from re-opening Summerhill to begin our test of the physical space elements of Building a Better Workplace. It is all starting to finally come together.

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A noble profession

By Jeanette Hepburn, executive director of Development and Alumni Engagement at Smith School of Business
 

I have been reflecting a lot on “change” lately and the pace of change in society.  Some good, some long overdue, some scary and some definitely overwhelming. For me, 2021 has been the ultimate in change – personally and professionally – empty nesting, hybrid/virtual work, new leaders, new colleagues, and new exciting ideas on how we approach our work together and support Queen’s desire to change and have an impact on society.

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