ITS

Information Technology Services
Information Technology Services
IT Support Centre - Software Problems - Submit your Quesiton

Submit Issue to IT Support Centre

Please fill out the form below and click the Submit Issue button to send the request.

** Mandatory fields are preceded by an asterisk.

Contact Information

The Email address fields are very important. Our ticket system will only accept email replies from the addresses you enter.

Please describe your issue in detail, considering the following:

  • Service you are trying to access
  • Application and/or version you are having trouble with
  • When the problem began
  • Your operating system
  • Course code or website
  • Resolution steps you have already tried

Describe your Issue
NOTE: Is your issue password related? You may simply need to change your password at https://netid.queensu.ca
If you are unable to change your password, please continue to submit your help request.