Information for Support Persons/Advisors

After being contacted by the involved party

Visit the Student Conduct Office website

The website contains information on the process and the resources available to involved parties.

Discuss attending the meetings

If the involved party wants you to attend meetings, encourage them to submit your name to the Case Manager.

Help prepare questions about the process

You can help the involved party develop questions they may have about the process

During a meeting

You may provide emotional support by being present, being alert to the involved party’s mood, and asking if the involved party needs a break. You may take notes during meetings. You may want to record answers to questions, any future meeting dates, and/or resources mentioned.

Balance of probabilities

Queen’s University Non-Academic Misconduct Proceedings are decided on a “balance of probabilities.” The decision-maker must have enough relevant and credible evidence to persuade them that the Respondent is more probable than not responsible for the alleged violation.

During the resolution

Informal Resolution

Review the Informal Resolution Agreement with the involved party and help them to understand its contents. Informal Resolutions cannot be appealed.

Formal Resolution

Review the Decision Letter. The Case Manager will provide written reasons to support their finding. You may review the decision and assist the party involved in determining whether or not there are grounds to appeal the findings or sanctions.

After the resolution

Once the involved party is notified of the outcome, you may review the information with them. You may help the involved party develop questions that they may have about the outcome and any obligations or responsibilities they have with respect to the completion of outcomes/sanctions. Any questions regarding the outcome should be directed to the Student Conduct Office at

Office of the University Ombudsperson

The University Ombudsperson helps to ensure procedural fairness in the decision-making process at Queen’s University. They are a resource to review policies and procedures regarding the Non-Academic Misconduct process. 

Office of the University Ombudsperson website

If you would like a printable handout or alternative format of this information, please email