Where can you find support?

The Non-Academic Misconduct System can seem complicated, overwhelming and challenging to navigate. We are here to help! We recognize that participation in the NAM process can place strain on your academic, extra-curricular, social and personal lives.

We want you to feel confident that you fully understand and are able to navigate the NAM System, whether as a respondent, a complainant, a witness or as a support person.

The following sections contain information on campus and community resources that can provide support, regardless of your role in the NAM process.

Campus supports

Faith and Spiritual Life:
Queen's chaplains offer spiritual guidance and support to students.

Four Directions Indigenous Student Centre (4D):
provides individual counselling and cultural programming.

Human Rights and Equity Office:
offers confidential advice related to human rights and equity, and becomes involved in human rights dispute resolution if requested by complainants.

Queen’s University International Centre (QUIC):
provides non-academic advising and cross-cultural counselling to international students.

Yellow House:
provides a safe space for 2SLGBTQ+, racialized and marginalized students to create community.

Student Wellness Services - Mental Health Care and Counselling:
provides short-term and crisis counselling to students in distress.

Queen's Student Accessibility Services: 
supports students who have various types of disabilities and access needs.

Sexual Violence Prevention and Response:
provides confidential and non-judgemental support and resource referral to students who have experienced sexual violence.

Legal Aid:
provides a wide range of free legal services to Queen's students. 

Peer Support Centre
a drop-in service run by the Alma Mater Society (AMS) that provides support and resource referral, including specific services for BIPOC students and 2SLGBTQ+ students.

University Ombudsperson:
provides independent, impartial, and confidential information regarding the University's policies and procedures.

Student Policy Index:
contains a list of university policies that apply to students at Queen's.

Campus Security and Emergency Services:
provides a variety of services to support a safe campus environment including: the Blue Light System, Lone Worker Program, and RAD (Rape, Aggression, Defense) Training.

run by the AMS, WalkHome provides students safe walks both on campus and in the community.

Community supports

Addiction and Mental Health Services KFL&A:
a variety of counselling and support services, including walk-in appointments and a 24 hour Crisis Line (613-544-4229), to the Kingston community.

Resolve Counselling Services Canada:
counselling and support for members of the Kingston community.

free, professional, anonymous 24/7 support for students in Ontario. Call 1-866-925-5454.

Telephone Aid Line Kingston (TALK):
a confidential listening support service for members of the Kingston Community that runs from 7 pm to 3 am. Call 613-544-1771.

Telehealth Ontario:
free health advice from a Registered Nurse 24/7. Call 1-866-797-0000.

988 Suicide Crisis Line:
free crisis support, 24/7. Call or text 9-8-8.

Sexual Assault Centre Kingston (SACK):
free, confidential, non-judgmental support to all survivors of recent or historic sexual violence in the Kingston community. They also have a 24-hour Crisis Line, 613-544-6424.

Kingston Health Sciences Centre (KHSC) SADV Services:
provides 24-hour service to child and adult survivors of sexual assault or domestic abuse through the Emergency Department at the Kingston Health Sciences Centre (KHSC) or the Urgent Care Centre at KHSC's Hotel Dieu Hospital.

Crisis and Support Line for Male Survivors:
a 24-hour, multilingual crisis line for all male-identifying survivors of sexual violence that provides referral and counselling services. To reach the hotline, call 1-866-887-0015.