Learning Support | Arts and Science ONLINE

Learning Support

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Academic Advising

Academic Advising is currently available by appointment on Tuesday and Thursday mornings from 10:00 am (EST) - 12:00 noon (EST).

Our Academic Advisor is available by phone, Skype or in person to help you with:

  • Course Selection
  • Program Changes
  • Program Requirements
  • Learning Support/Resources
  • Reviewing Academic Progress
  • Appeals
  • University Resources
  • Conflict Resolution

All conversations with our Academic Advisors are confidential and only shared with those who are on a need-to-know basis in order to get you the assistance you need. To book an appointment simply call (613) 533-3322 or email us.

When Difficulties Arise

If personal extenuating circumstances are preventing you from being able to complete or continue with your schoolwork, you may drop your course on SOLUS before the academic and financial drop deadlines without any penalty.

If issues arise after these deadlines have passed, you may be able to appeal to have your course dropped. Guidelines and the online process for making your academic appeal can be found here. If you’d also like to appeal to have your tuition refunded, please use this form.

If you are unsure about whether you need to drop your course or whether your circumstances warrant an appeal being made, please call (613) 533-3322 or email us to book an appointment to speak to our Academic Advisor as soon as possible.

If you need to leave your studies for an extended period of time, you can do so by making sure any current courses you are enrolled in are dropped in SOLUS, and you have no outstanding balance on your student account. If you’d like to return within a year of leaving, you can simply log into SOLUS and enroll in courses for a future term. If you are away from Queen’s for more than a year, you must fill out a Return to To Studies form.

If you are having difficulties with the coursework, a fellow student, a professor or have another concern you’d like to discuss please call (613) 533-3322 or email us to book an appointment our Academic Advisor.

Information Skills (Module)

Information Skills: Strategies for Effective and Efficient use of Information.

Information Skills: Strategies for effective and efficient use of information is a development of a new online module. This module will familiarize students with the basic elements of information literacy and will allow them to practice these skills to prepare them for completion of course assignments.

Fundamentals of Clinical Trials (Module)

Fundamentals of Clinical Trial Design, Conduct and Analysis.

An introductory resource for graduate students interested in exploring the fundamentals of clinical trials in Canada.

The Foundations of Clinical Trials module is organized into major sections that intentionally progress from observational to clinical trial study methodology.  Further, the sections are ordered in a fashion that may be the most helpful as one develops a clinical trials protocol from start to finish. That said, users of this module may decide the background information covered in the Overview of Clinical Research Methodology section is not needed as it is reviewed elsewhere or may choose to jump from one section to another depending on the framework within which this module is being used.  In any event, we hope you find the module user-friendly, interactive and comprehensive.

This resource was funded by the Government of Ontario through the Shared Online Course Fund.

View module

Learning Resources

Visit our section on Learning Resources to learn about time management, motivation, and essential study skills.

Open Feedback Policy

Our goal in Arts and Science Online is to provide students with an enriching and accessible learning experience. Part of this process involves YOU, the student. That is why we're glad to provide an Open Feedback Policy.

If you would like to share barriers, challenges, or other feedback about our courses and services (whether positive or negative), you can feel 100% assured that your feedback will be heard, valued, and safe and with us.

Help us make what we do even better. Email asc.online@queensu.ca to provide confidential feedback.

Queen's Sponsored Study Group

As an online student, it can be difficult to meet new people and connect with your Queen’s community. So why study alone when you can study together?

The Queen’s Sponsored Study Group program is designed to promote working and studying together for online students. You choose the time and place for a study session, then submit the info to our team at least 1 week in advance. We'll help you promote it, and once there are 4 confirmed attendees we'll send you a Queen’s merchandise pack to help you study. Register to host a study session here.