Access Support When Off-Campus

Emergency Support When in Canada	Emergency Support Outside Canada
“911” for local emergency services. If you are in a remote area, contact your local authorities. For Example: Royal Canadian Mounted Police (RCMP) detachment. Queen’s 24-hour Emergency Report Centre (613-533-6111); collect calls will be accepted. Department of Environmental Health and Safety at ehsss@queensu.ca	The local authorities (Worldwide) The local embassy or consulate International SOS: Call 1-215-942-8478 (collect calls accepted) or access the free ISOS Assistance App (you will need to provide the Queen's University membership number). Download the ISOS Assistance App. Queen’s 24-hour Emergency Report Centre (+1-613-533-6111); collect calls will be accepted. Please note: Costs related to insurance (i.e. prescription refills, visit to a medical clinic) will need to be paid by the individual first and then you will submit through your insurance provider for reimbursement.

Emergency Support When in Canada

Emergency Support Outside Canada

“911” for local emergency services. If you are in a remote area, contact your local authorities. For Example: Royal Canadian Mounted Police (RCMP) detachment.
Queen’s 24-hour Emergency Report Centre (613-533-6111); collect calls will be accepted.
Department of Environmental Health and Safety at ehsss@queensu.ca

The local authorities (Worldwide)
The local embassy or consulate
International SOS: Call 1-215-942-8478 (collect calls accepted) or access the free ISOS Assistance App (you will need to provide the Queen's University membership number). Download the ISOS Assistance App.
Queen’s 24-hour Emergency Report Centre (+1-613-533-6111); collect calls will be accepted.
Please note: Costs related to insurance (i.e. prescription refills, visit to a medical clinic) will need to be paid by the individual first and then you will submit through your insurance provider for reimbursement.

Icon of person using a headset

Carry your Queen's University Emergency Contact Card with you while traveling (collect calls will be accepted). You can pick up a card at your department or faculty office, or the Department of Environmental Health and Safety, or print from the link above.
Register for International SOS and download the International SOS Assistance App and carry the International Travel Emergency Contact Card with you.
Register as a Canadian abroad at travel.gc.ca/travelling/registration OR with your country of citizenship if you are traveling on a non-Canadian passport.
Consider creating an Emergency Action Plan (PDF 165 KB).
Review cannabis regulations.


Domestic Travel	International Travel
Contact: Host institution/organization (if applicable). Queen's University Off-campus Emergency Support Program team (ehssa@queensu.ca). Your Department Head or Supervisor.	Contact: Host institution/organization. International SOS: call 1-215-942-8478 (collect calls accepted) or use the chat using the free ISOS Assistance App (you will need to provide the Queen's University membership number). Queen's University Off-campus Emergency Support Program team (ehssa@queensu.ca).

Domestic Travel

International Travel

Contact:

Host institution/organization (if applicable).
Queen's University Off-campus Emergency Support Program team (ehssa@queensu.ca).
Your Department Head or Supervisor.

Contact:

Host institution/organization.
International SOS: call 1-215-942-8478 (collect calls accepted) or use the chat using the free ISOS Assistance App (you will need to provide the Queen's University membership number).
Queen's University Off-campus Emergency Support Program team (ehssa@queensu.ca).

Domestic Travel

International Travel

Contact:

“911” for local emergency services. If you are in a remote area, contact your local Royal Canadian Mounted Police (RCMP) detachment.
Queen’s 24-hour Emergency Report Centre (613-533-6111); collect calls will be accepted.
The host institution/organization
Your Queen’s faculty or department contact.

Contact:

The local authorities (Worldwide).
International SOS: call 1-215-942-8478 (collect calls accepted) or use the chat using the free ISOS Assistance App (you will need to provide the Queen's University membership number).
The local embassy or consulate.
The host institution/organization
Queen’s 24-hour Emergency Report Centre (613-533-6111); collect calls will be accepted.
Your Queen's faculty or departmental contact.

Domestic Travel

International Travel

Contact:

“911” for local emergency services. If you are in a remote area, contact your local Royal Canadian Mounted Police (RCMP) detachment.
Queen’s 24-hour Emergency Report Centre (613-533-6111); collect calls will be accepted.

Contact:

The local authorities (Worldwide).
International SOS: call 1-215-942-8478 (collect calls accepted) or use the chat using the free ISOS Assistance App (you will need to provide the Queen's University membership number).