Starting Your Course

Access your course on the first day of class by logging into Moodle.

Use your Queen's email account to receive communication from your instructor or TA, as well as important academic and financial information.

Computer Requirements

Microsoft Window Client:

  • Windows: Vista/Windows 7/Windows 8
  • Intel Core 2 Duo processor
  • 2 GB RAM
  • Soundcard with speakers and microphone or preferably a headset
  • Webcam


  • OS X 10.8 or higher
  • Intel i5 processor
  • 2 GB RAM
  • Internal, USB or external iSight microphone or preferably a headset
  • Webcam


  • Firefox version 40 or higher (recommended)
  • Internet Explorer version 8 or higher
  • Safari version 7 or higher (browser plug-in supported on 64-bit Intel processors only)


  • Version 1.8 or higher (32-bit or 64-bit)

 Internet Connection:

  •  High speed access: ADSL, Cable or better

 Media Player:

  • Flash 11 or higher

 Adobe Reader

  • Version 11 or above
  • For a 12-week, 3.0-unit course or a 24-week, 6.0-unit course, expect to spend at least 15 hours per week studying and preparing assignments.

  • Follow the lesson schedule in the course guide to complete readings and submit assignments on time.

  • Although there are no lectures to attend, online courses may require you to participate in real-time online activities.

  • To get an idea the types of activities to focus on and to plan your time better, try the Learning Commons Assignment Calculator and check out the additional resources available through Queen's Learning Commons.

Your NetID

Your NetID is your login for Queen's computer system. Once you become a registered Queen's student, you'll receive an email explaining how to activate your NetID. Once it's activated, you can use it to log into SOLUS and Moodle.

Purchasing Textbooks

Textbooks are available through Queen's Campus Bookstore.

  • To view and order the list of textbooks for your course, select Textbooks, then Textbook Search Engine. Choose your course and follow the instructions. The book list for your course will appear.
  • Local students may visit the Campus Bookstore in person Monday-Friday 9 am to 6 pm, and Saturday 10 am to 5 pm.
  • Distance students may arrange to have the materials shipped by ordering online or by contacting the Campus Bookstore by phone or fax: 

Phone: (613) 533-2955 
Fax: (613) 533-6419
Toll-Free: (800) 267-9478

Library Access

Queen’s libraries offer access to millions of print and digital books, journals, articles and multi-media resources. As most of Queen’s library collection is moving online, many items are now available through your online course site in Moodle. Here are helpful tips to get you started on your independent research project:

  • To start your search, go to Before you begin your search, you will need to identify yourself as a Queen’s student. You can do this by clicking on the “Connect from Off Campus” link at the top of the homepage. Then, you can select QCAT, Summon or Databases tabs to begin searching.
  • If you are a distance student living outside Canada, you may be able to obtain a selection of relevant books from a local library.
  • Subject liaison librarians and other specialists at Queen’s can help you design research strategies, access and effectively use key information resources online. Subject Liaison Librarians at Queen's.
  • Not sure how to get started on your research topic? Use a subject guide prepared by Queen's librarians for your area of study.
  • For further assistance, please fill out this online form.
Advice and Academic Support

Online learning techniques are available 24/7 and can supplement time you spend reviewing difficult material or previewing texts for courses. Call our office at 613-533-3322 for information and advice about our courses.

The Learning Strategies Development website can help with time management, organization, effective reading and note-making, preparing for and writing exams, quantitative problem-solving and other critical learning and study skills. 

You can also set up individual consultations. If you live in Kingston, visit the Learning Strategies unit in the Queen's Learning Commons (SASS Reception Desk, Stauffer Library). If you live at a distance, call 613-533-6315 to make a phone appointment.

Student Cards

Students enrolled in a course offered by CDS can get a Queen's ID card at the Office of the University Registrar (Room 125 in Gordon Hall).

In order to be eligible for the bus pass and access to the ARC (Phys-Ed Centre), you will need to be enrolled in a Fall/Winter course and have paid the student activity fee. Information about the fees can be accessed through the AMS website.

Alternatively, if you only want access to the ARC, you can purchase a monthly pass. Information about the fees for this service can be found on the Queen's Athletics and Recreation website.

Queen's Terminology


There are many acronyms used here at Queen's, from AMS (Alma Mater Society) to QUIC (Queen's University International Centre). For better or worse, acronyms are part of the culture of the university. If you are not sure of a term or acronym, contact the Continuing and Distance Studies staff (CDS -another acronym!). We're happy to help!

New Student

A "new student" is a student who has not applied for admission to study at Queen's and must first apply to register for courses. This term applies to any student who applies for the first time whether they are students at another university or not.

Returning Student

A "returning student" is a Queen's student who has been away from their studies for the preceding Fall and/or Winter term(s) NetIDYour NetID is the Queen's "User ID" you need to sign on to the applications and services that are operated by ITServices such as Email, Moodle, MyQueen's Portal, QShare, Wiki, etc.


SOLUS (Student On-Line University System) provides students with the tools to manage all Academic, Financial, Contact and Admission details during the student’s academic career at Queen's. Log in through the My.QueensU portal to access SOLUS.

Course Syllabus

A document containing important information about the course, such as dates, course description, course objectives, method of delivery, evaluation, etc.

Course Weighting

A new course weight system was implemented in May 2011. A one-term course (i.e. a half-course) is now denoted as 3.0 units, while a course spanning two terms - with some exceptions - (i.e. a full credit course) is now denoted as 6.0 units.

Distance Course

A distance course is self-led from a remote location by the student. It is offered in a learning platform called Moodle. There will be an instructor and in most cases a teaching assistant as support but there will be no face to face lectures.