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Resources for Families and Guests
June 2020: The ongoing global pandemic has created disruption and uncertainty for all of us. As the university plans for the fall 2020 term, we want to reassure you that student success, safety, and well-being are at the centre of every decision we make.
Find a message to Queen’s parents and families from Vice-Provost and Dean of Student Affairs Ann Tierney and find links to all of your questions about Fall 2020.
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At Queen's, our welcoming living and learning environments offer students the programs and services needed to be successful. Of course, students still look to their parents or guardians for guidance.
This page is designed to guide you, Queen's parents and guardians, to information and resources that will empower your student to succeed, both academically and personally, at Queen's.
Sessional dates:
- Academic calendars provide additional information on regulations, policies, programs, courses and degree requirements; or visit your student's faculty site for more details.
- When making any travel plans, be sure to check the sessional dates specific to your student's faculty/school.
Fees and deadlines:
- Detailed information can be found in the Guide to Registration and Fees.
- Other important and timely updates are available in the monthly newsletters sent to students by the Registrar's Office. (See also: Information for Parents and Guardians.)
- Parents of undergraduate applicants can visit the Undergraduate Admission website for a list of important dates.
Parents of First-Year Students
- Apply to live in residence
- Next Steps for incoming undergraduate students (updated from May – September)
- Summer Orientation to Academics and Resources: A program to help ease the transition of new students and their families
- Online events for incoming students
- Orientation Week
- First-year student resources from Student Affairs
- Q Success: A peer-mentoring transition program for students in first year
- Residence meal plans, support for food allergies and other dietary needs, and nutritional guidance for students
- Getting around Kingston
- Traveling to and from Queen's on the Tricolour Express
Parents of International Students
- International students should apply for a study permit as soon as possible
- Ways to Study at Queen's, including Exchange Opportunities and Queen's School of English
- Bader International Study Centre (BISC) at Herstmonceux Castle, U.K.
- Queen's University International Centre (QUIC): Information on arriving in Canada, living in Kingston, Canadian taxes, health insurance, English language support and more
- NEWTS (New, Exchange, Worldly, Transfer Students) Orientation for incoming exchange, international, BISC, and transfer students
- Financial assistance for international and US students and other funding resources to study at Queen's or abroad
- Student Academic Success Services (SASS): Support for English as an Additional Language Students
The Paperwork
- Undergraduate Admission: Information on applying and transferring to Queen's
- Office of the Registrar: Information for Parents and Guardians, including fees, schedules, sessional dates and Parent FAQs
- Academic Calendars: Course descriptions, regulations and key dates
- Financial assistance and student awards
- Income tax forms
- Health and dental insurance through the Alma Mater Society (AMS)
- Privacy Policy – Student Information
Housing and Residence
- Subscribe to Campus Connection – a newsletter for parents by Queen's Residences, and visit the Parents section of their website
- About meal plans: For students living both on and off campus, learn all about our meal plans, accommodating dietary needs and nutrition resources.
- Queen's Community Housing manages university-owned off-campus student rental properties and operates a service where local landlords list available student rental units.
- Student-Community Relations: Bringing students and community together, providing guidance and fostering a spirit of community
- City of Kingston: Information for residents including garbage, recycling, parking and property-related services and rules
Health, Wellness and Safety
- Health insurance. Students who do not have valid Canadian provincial/territorial insurance must enrol in UHIP. Supplemental coverage is also provided through the AMS Health and Dental Plan.
- Food allergies and how to identify special considerations when applying to residence.
- Athletics and Recreation
- Student Wellness Services
- Subscribe to Student Health 101: The "Parent Perspective" – a monthly publication from Student Wellness Services
- Health Services
- Counselling Services provides Information for Parents and Transition Support
- Queen's Student Accessibility Services (QSAS) supports students with disabilities
- Students in Crisis Service Listing
- Queen's Emergency Service Listing
- Student Safety
- Sexual Violence Prevention and Support
- Student Conduct Office
- Cannabis and Campus
Learning Support
- Student Academic Success Services: offers online resources, one-on-one appointments and learning strategies workshops designed to help students develop their skills in critical thinking, reading, learning, studying, writing, and self-management.
- Bounce Back for first-year undergraduate students in need of academic support. Eligible students are contacted via email. Information for Parents…
- Queen's Learning Commons: Support services and meeting place located within Stauffer Library
- How Can I Help My Student? – Information on student development for parents and guardians from Student Wellness Services
- Accessibility Services: Academic accommodations for students with disabilities. Students with disabilities should register.
- The Accessibility Hub – Information and resources for students with disabilities
- The Adaptive Technology Centre offers a offers a number of services to assist individuals with disabilities
- Academic Integrity: Policies and information related to Academic Integrity at Queen's
Program-specific Information:
Resources and Services
- Inclusive Queen’s: Resources, programs, and initiatives for the Queen’s community
- Faith and Spiritual Life
- Four Directions Indigenous Student Centre
- Accessibility Hub
- Campus Bookstore
- Career Services
- Students can travel to and from Kingston on the Tricolour Express
Information Technology Services
Queen's News and Events
- Queen's Gazette: News on the initiatives of Queen’s administration, faculty and student research, international programs, and the achievements of students, staff, and faculty
- Queen's Alumni Review magazine
- Queen's Events Calendar
Visiting Queen's
- Visiting Queen's
- Campus Map
- Campus Tours, Fall Preview and March Break Open House
- Discover Kingston
- Downtown Kingston: Events
Graduation/Convocation
- Convocation/Graduation Information: Applying to graduate, ceremony details and schedules, guest tickets, webcasts and video archives
- Ordering a transcript (replacement)
- Travelling to Kingston