Mission, Vision, Values, & Goals


To offer and foster holistic, diverse opportunities that engage students, support their unique needs and wellbeing, and help them prepare for future success. 


Student Affairs promotes a collaborative and responsive campus community where every student and staff member feels a sense of belonging

Professional staff and trained peer leaders offer a network of programs, services, and spaces, in alignment with the University Declaration of Commitment to Address Systemic Racism (2020), the recommendations of the Truth and Reconciliation Commission Task Force (2017), and the Campus Wellbeing Framework (2020).


Build community

We practice empathy, compassion, and respect. We support each other and see things from a student's perspective.
We collaborate with faculties, student groups, and community organizations.

Promote wellbeing

We promote mental, physical, and emotional wellness. 
We provide infrastructure and support for ongoing skill development, resiliency, and success.

Foster Growth

We seek and value input to ensure we are continually learning.
We act with integrity.
We look to evidence; We are willing to challenge and change.
We nurture and celebrate success. 

Advance EDII

We strive to promote equity, diversity, inclusivity & Indigeneity (EDII) and to meet the intersectional and evolving needs of our diverse student population.
We respect all people and their viewpoints.

Student Affairs Divisional Goals 2020-21

Our Strategic Enrolment Goals include: 

  • Achieving all overall recruitment targets
  • Enhancing EDII-focused enrolment, including increased international, radicalized, Indigenous, and first-generation students 
  • Promoting access to Queen's and retention through financial aid programs 
  • Continuing to support focused transition and retention efforts through existing programs (SOAR, Q Success etc.) and increased collaborations with faculty/school supports and initiatives 


Per the Declaration of Commitment to Address Systemic Racism, we aim to promote a safe, inclusive and diverse campus and culture by:

  • Optimizing campus facilities and spaces to support student engagement, well-being and success 
  • Co-leading the finalization of the Campus Wellness Framework and coordinating implementation planning 
  • Establishing dedicated resources to support BIPOC and LGBTQ2S+ students  
  • Co-leading planning and implementation of the Student Experiences Survey (campus climate) 
  • Implementing ongoing anti-racism and EDII-focused professional development and goal setting across the division 

We aim to take a proactive approach to promote resiliency and skill development, and provide responsive supports, including: 

  • Increasing the diversity of counselling resources 
  • Updating the Student Code of Conduct and Sexual Violence policies 
  • Developing and operationalizing the Sexual Violence Task Force Strategy 
  • Expanding the Early Alert program 

We serve, support, and make a positive impact on our local, national, and international communities with:  

  • Continued participation in collaborative on-and off-campus outreach and partnerships 
  • Participating in the Times Higher Impact Rankings Sustainable Development Goals 
  • Maintaining, and where possible, increasing numbers of students completing an experiential learning activity 
  • Actively participating in the external International Review 

  • Transforming in-person service and program delivery to primarily remote activity  
  • Transforming in-person campus operations to comply with public health and university requirements  
  • Adapting programming and services to support students navigating a remote learning environment, working closely with academic colleagues  
  • Updating and implementing student support-related policies, procedures, processes, programming in line with legislation and regulations, funding criteria/requirements and donor agreements 
  • Promoting student health and safety (on-campus testing etc.) 
  • Supporting staff, both those who are working remotely/from home and those on-campus