Service Termination Timelines
The table below describes the service termination timeline for all departures from Queen's except in cases of death and termination of employment by Queen's:
- In the case of death, all services are active for six months and then normal termination rules apply.
- In the case of termination of employment by Queen's, access to all services is removed immediately upon notification.
The service termination timeline is subject to change any time without notice, and delays may occur due to the processing of HR data.
For more details visit the Service Deprovisioning Procedure web page
Note: Queen's alumni are also entitled to use Office 365 for email and calendaring, which includes Microsoft To-Do as part of the Email for Alumni service.
| Active Directory Access | ||
| Faculty Active/Emeritus | Access suspended eight months after termination notice from HR | |
| Staff/Contingent Contract Employees | Access suspended immediately upon termination notice from HR | |
| Sponsor/Guest | Access suspended immediately upon termination | |
| Graduate Student | 365 days from notice of departure from OUR | |
| Undergraduate Student | 365 days from notice of departure from OUR | |
| Applicant | When there is no active application | |
| Alumni | Access suspended on failure to update password on yearly basis. | |
| Retirees | Access suspended on failure to update password on a yearly basis. | |
| Campus VPN | ||
| Faculty Active/Emeritus | Manual removal | |
| Staff/Contingent Contract Employees | Manual removal | |
| Sponsor/Guest | Manual removal | |
| Graduate Student | N/A | |
| Undergraduate Student | N/A | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| Interfolio Faculty180 | ||
| Faculty Active/Emeritus | When there is no current appointment in HR system | |
| Staff/Contingent Contract Employees | When there is no current appointment in HR system | |
| Sponsor/Guest | When there is no current appointment in HR system | |
| Graduate Student | Immediately on notice of departure from OUR | |
| Undergraduate Student | Immediately on notice of departure from OUR | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| iTrack (formerly Footprints) | ||
| Faculty Active/Emeritus | Access suspended eight months after termination notice from HR | |
| Staff/Contingent Contract Employees | Access suspended immediately upon termination notice from HR | |
| Sponsor/Guest | Access suspended immediately upon termination | |
| Graduate Student | N/A | |
| Undergraduate Student | N/A | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| Lecture Capture | ||
| Faculty Active/Emeritus | Continued access | |
| Staff/Contingent Contract Employees | Continued access | |
| Sponsor/Guest | Continued access | |
| Graduate Student | Continued access | |
| Undergraduate Student | Continued access | |
| Applicant | Continued access | |
| Alumni | ||
| Retirees | ||
| LinkedIn Learning | ||
| Faculty Active/Emeritus | When there is no current appointment in HR system | |
| Staff/Contingent Contract Employees | When there is no current appointment in HR system | |
| Sponsor/Guest | N/A | |
| Graduate Student | Immediately on notice of departure from OUR | |
| Undergraduate Student | Immediately on notice of departure from OUR | |
| Applicant | N/A | |
| Alumni | N/A | |
| Retirees | N/A | |
| Mailing Lists (Listserv) | ||
| Faculty Active/Emeritus | Manual removal | |
| Staff/Contingent Contract Employees | Manual removal | |
| Sponsor/Guest | Manual removal | |
| Graduate Student | N/A | |
| Undergraduate Student | N/A | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| MyQueen'sU | ||
| Faculty Active/Emeritus | Access suspended one month after termination notice from HR | |
| Staff/Contingent Contract Employees | Access suspended one month after termination notice from HR | |
| Sponsor/Guest | Access suspended immediately upon termination | |
| Graduate Student | Continued access | |
| Undergraduate Student | Continued access | |
| Applicant | Continued access | |
| Alumni | ||
| Retirees | Access suspended one month after termination notice from HR | |
| Office 365 Exchange Online*, Bookings, Delve, Forms, Groups, MyAnalytics, Office 365 ProPlus, Office Online, OneDrive for Business, Planner, Power Automate, Power Apps, SharePoint Online, Skype for Business, Stream, Sway, Teams, To-Do*, Whiteboard, Yammer * Continued access of Exchange Online service and Microsoft To-Do only applies to Alumni and Retirees. Alumni and Retirees will lose access to the other Office 365 applications and services. |
||
| Faculty Active/Emeritus | Access suspended eight months after termination notice from HR | |
| Staff/Contingent Contract Employees | Access suspended immediately upon termination notice from HR | |
| Sponsor/Guest | Access suspended immediately upon termination | |
| Graduate Student | 365 days from notice of departure from OUR eligible for Email for Alumni service |
|
| Undergraduate Student | 365 days from notice of departure from OUR eligible for Email for Alumni service |
|
| Applicant | N/A | |
| Alumni* | Access suspended on failure to update password on a yearly basis. | |
| Retirees* | Access suspended on failure to update password on a yearly basis. | |
| onQ | ||
| Faculty Active/Emeritus | When there is no current appointment in HR system | |
| Staff/Contingent Contract Employees | When there is no current appointment in HR system | |
| Sponsor/Guest | Access suspended immediately upon termination | |
| Graduate Student | Immediately on notice of departure | |
| Undergraduate Student | Immediately on notice of departure | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| PeopleSoft | ||
| Faculty Active/Emeritus | When there is no current appointment in HR system | |
| Staff/Contingent Contract Employees | When there is no current appointment in HR system | |
| Sponsor/Guest | When there is no current appointment in HR system | |
| Graduate Student | Immediately on notice of departure | |
| Undergraduate Student | Immediately on notice of departure | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| QShare | ||
| Faculty Active/Emeritus | Access suspended eight months after termination notice from HR | |
| Staff/Contingent Contract Employees | Access suspended immediately upon termination notice from HR | |
| Sponsor/Guest | Access suspended immediately upon termination | |
| Graduate Student | Immediately on notice of departure | |
| Undergraduate Student | Immediately on notice of departure | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| SOLUS | ||
| Faculty Active/Emeritus | N/A | |
| Staff/Contingent Contract Employees | N/A | |
| Sponsor/Guest | Continued access | |
| Graduate Student | Continued access | |
| Undergraduate Student | Continued access | |
| Applicant | Continued access | |
| Alumni | ||
| Retirees | ||
| Streaming Service (Ensemble) | ||
| Faculty Active/Emeritus | When there is no current appointment in HR system | |
| Staff/Contingent Contract Employees | When there is no current appointment in HR system | |
| Sponsor/Guest | N/A | |
| Graduate Student | IT Admin request | |
| Undergraduate Student | N/A | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| Telephone Calling Card Authorization Codes |
||
| Faculty Active/Emeritus | On ITAdmin Rep request | |
| Staff/Contingent Contract Employees | On ITAdmin Rep request | |
| Sponsor/Guest | On ITAdmin Rep request | |
| Graduate Student | N/A | |
| Undergraduate Student | N/A | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| Telephone Long Distance Authorization Codes |
||
| Faculty Active/Emeritus | On ITAdmin Rep request | |
| Staff/Contingent Contract Employees | On ITAdmin Rep request | |
| Sponsor/Guest | On ITAdmin Rep request | |
| Graduate Student | N/A | |
| Undergraduate Student | N/A | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| WebPublish | ||
| Faculty Active/Emeritus | When there is no current appointment in HR system | |
| Staff/Contingent Contract Employees | When there is no current appointment in HR system | |
| Sponsor/Guest | Access suspended one month after termination | |
| Graduate Student | Manual removal | |
| Undergraduate Student | Manual removal | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
|
Web VPN Access |
||
| Faculty Active/Emeritus | Access suspended eight months after termination notice from HR | |
| Staff/Contingent Contract Employees | Access suspended immediately upon termination notice from HR | |
| Sponsor/Guest | Access suspended immediately upon termination | |
| Graduate Student | N/A | |
| Undergraduate Student | N/A | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | ||
| Wiki | ||
| Faculty Active/Emeritus | Access suspended one month after termination notice from HR | |
| Staff/Contingent Contract Employees | Access suspended one month after termination notice from HR | |
| Sponsor/Guest | Access suspended one month after termination | |
| Graduate Student | Immediately on notice of departure | |
| Undergraduate Student | Immediately on notice of departure | |
| Applicant | N/A | |
| Alumni | ||
| Retirees | N/A | |
| WPA2 Wireless and Eduroam (secure) | ||
| Faculty Active/Emeritus | Access suspended eight months after termination notice from HR | |
| Staff/Contingent Contract Employees | Access suspended immediately upon termination notice from HR | |
| Sponsor/Guest | Access suspended immediately upon termination | |
| Graduate Student | N/A | |
| Undergraduate Student | N/A | |
| Applicant | N/A | |
| Alumni | Access suspended on failure to update password on a yearly basis. | |
| Retirees | Access suspended on failure to update password on a yearly basis. | |
Help & Support
For assistance with termination timelines and procedures, please contact the IT Support Centre by calling 613-533-6666 during regular business hours, or by filling out the online help form.
Last Updated: April 22, 2020