Emergency Report Centre

The Emergency Report Centre (ERC) is staffed 24 hours a day, 7 days a week, providing the Queen's Community a central point of communication and dispatch for Campus Security and Emergency Services.

ERC's operational priorities include:

• monitoring Queen's emergency communication systems (radio, telephone, blue light, emergency & assistance phones)
• monitoring Queen's fire, intrusion, and mechanical alarms
• dispatching Campus Security and Emergency Services staff as well as other Queen's emergency services
• dispatching municipal emergency services