1. Preferred Suppliers
  2. Overview - Travel
  3. Car Rental

Car Rental

Back to Travel Overview Page

CAUBO negotiated agreement - details can be found on the CAUBO website (note, you need to be a member to view)

*CAUBO rates are available to all faculty and staff working at university and college member institutions

Agreement is in effect with an expiry date of March 15, 2023

Not available at this time

Enterprise/National

Stephanie Holcombe, Manager, Business Services & Logistics
sh260@queensu.ca or phone: (613) 533-6000 ext. 78159

Additional Program Details

All drivers must be at least 21 years of age and carry a valid Ontario Class G driver’s licence or equivalent from another jurisdiction; only drivers with the appropriate licence are permitted to drive vehicles for Queen’s University-sanctioned business. Rental agencies may require drivers to be no less than 25 or a “Young Driver” fee may apply. The rental agreement must be in the name of ‘Queen’s University’ to avoid being personally liable. 

If you need to book in person or over the phone, please contact creditcards@queensu.ca

Please Note: if you are making a reservation through a Departmental or Faculty account the renting location may contact that Department or Faculty to confirm your status. A reservation can still be made using a personal credit card if approval from the Department or Faculty is not available.

Please make any reservations through the two Queen's specific websites listed below as they automatically load Queen's discounts, terms and conditions. Note: online reservations require a credit card or billing number.  To obtain your department’s billing number, please contact the Supplier Representative below.

Insurance coverage when rental vehicle charged to Queen’s Travel Credit Card
  • The preferred payment method for renting vehicles for university-sanctioned business is the Queen’s Travel Credit Card – Scotiabank VISA.  The Queen’s Travel Credit Card includes insurance coverage for physical damages to rental vehicles on university-sanctioned business.  There is $0 deductible applied for each incident which must be reported to the Travel Card Insurance Provider within forty-eight hours.  Renter must decline the Collision/Loss Damage Waiver (CDW/LDW) from rental agency.
  • Insurance coverage applies only to rentals of less than thirty days.  If vehicles are to be leased for periods greater than thirty days, contact Queen's Insurance office at (613) 533-2005 or email: insurance@queensu.ca to arrange for appropriate coverage.
  • In the event of an incident where repairs are required, the individual involved with the incident (the driver) will report the claim directly to the Travel Card (insurer), within forty-eight hours and to Bryan McGann, Insurance and Risk Manager at (613) 533-6000 ext: 74322, who will report the incident information to the Insurer including all necessary documentation.  If the individual involved in the incident is not the cardholder, then the actual cardholder (person at Queen’s, responsible for the Travel Card in the department), will work with the insurer to settle the claim as per the Insurer’s regular process.
  • Copy of the insurance coverage offer through the Scotiabank Travel VISA Credit Card
  • For more information, please refer to Queen's Insurance.
  • For any inquiries regarding the Departmental Travel Credit Card please contact Strategic Procurement Services at email: creditcards@queensu.ca.
Rental vehicle charged to a personal credit card (not recommended)

If you elect to charge the rental vehicle to a personal credit card, you will be required to:

  • Accept the insurance coverage offered by the supplier and pay the additional charge; or
  • Check your personal credit card to ensure that there is coverage for Collision, Damage and Waiver (CDW) insurance included as a benefit of the credit card.

Note, Queen’s Insurance only covers liability and if you choose to place this rental on your personal credit card and you have no coverage as noted above.  If you experience an accident, this will then either fall on your personal vehicle insurance or be the responsibility of your department.
Additional Notes
  1. Collision and comprehensive perils coverage should be purchased from the rental agency if the rental vehicle will also be used for reasons unrelated to university business, or if the vehicle will be also driven by individuals who are not affiliated with the university.
  2. It is not necessary to purchases third party liability insurance on rental cars.  The rental agency is required by law to carry this insurance and the cost is included in the rental rate (the university's liability coverage is in excess of that carried by the rental agency).
  3. All drivers, whether employees or not, should be listed on the rental contract.  On many rental agreements, only those named on the contract are covered by insurance.  Read all agreements carefully.
  4. Report all accidents immediately to Bryan McGann, Manager, Insurance and Risk Management at (613) 533-6000 ext: 74322.

Supplier Contact Information

Enterprise and National logos "The Combined Power Of"

Enterprise Holdings Inc.

For inquiries regarding Queen's Business related car rentals please contact:

Queen's Business Services & Logistics Department by sending an email to Business Services & Logistics SPS 

For inquiries regarding personal car rentals with Queen's discount  please email creditcards@queensu.ca or call Enterprise Customer Service.

 

Karie Kammer, Account Manager Senior, Eastern/Northern Ontario