Credit Card FAQs

Send an email to creditcards@queensu.ca requesting account information and reset

Send an email to creditcards@queensu.ca requesting account information and reset

Go to acQuire and complete credit card application for the appropriate card

Go to acQuire and complete credit card change request form

Go to acQuire and complete credit card change request form with details of leave and card will be suspended for that time frame.

Go to acQuire and complete credit card change request form

Go to acQuire and complete credit card change request form

Go to acQuire and complete credit card change request form

Your transaction limit may be exceeded – refer to PCard Policy

Your card balance may be exceeded – ensure expense reports have been filed timely

The merchant is not approved – refer to PCard policy, contact creditcards@queensu.ca

Review Queen’s procurement and PCard policy to determine if purchase should go through acQuire

Go to acQuire and complete credit card change request form, provide a copy of the quote or invoice

Go to acQuire, on the home page there is a section for credit cards that contains a link to all forms