Multi-Function Devices

Queen's University encourages the procurement of Multi-Function Devices (MFD) as opposed to the purchase of individual electronic equipment items such as printers, copiers, scanners, etc.  MFD units copy, print, scan, email and fax from one physical unit, allowing your office to increase productivity, streamline tasks, save on office space and decrease costs by paying for and maintaining one unit rather than a number of individual machines.

Note, Queen’s University is currently utilizing a number of different collaborative agreements available to post-secondary institutions in Ontario.  Strategic Procurement Services is providing Queen’s department will multiple options to ensure client needs are addressed.

First agreement being utilized for MFDs is through the Ministry of Government and Consumer Services (MGCS) collaborative contract MGCS Contract #11359.  Queen's has signed a three year agreement (#2020-081-ESE-1) with Ricoh Canada Inc.  The agreement term is May 1, 2020 to February 28, 2023, with the option to extend by one additional term of one year.

The second agreement available is as a result of the collaborative agreement through the Ontario Education Collaborative Marketplace (OECM) with a required second stage run by Queen’s for Request for Supplier Qualifications (RFSQ) #Q-2020-026-SY.   Three vendors qualified under this procurement to provide MFDs to Queen's University for a term of five years – the term of the agreement is Sept 01, 2020 to April 30, 2026, with the option to extend by one additional term of two years. Queen's has entered Vendor of Record (VOR) contracts with the following suppliers: 

• DCB Document Solutions / Sharp Electronics of Canada
• Kyocera
• OT Group / Canon Canada Inc.

Lastly, the third agreement being utilized by Queen’s is as a result of the Ontario Education Collaborative Marketplace (OECM).  This agreement is the existing eight year agreement with Xerox Canada for the provision of a wide range of multi-functional copiers and digital printers for the publicly funded educational sector in Ontario.  The agreement term is July 20, 2015 to February 14, 2023, with no further extension term available.

For any billing or service related issues, please contact your Customer Service Representative as outlined below.

Any concerns related to the VOR contracts, please contact Steve Young, Strategic Procurement Services (email: sy1@queensu.ca or extension 32912).

Clients are encouraged to contact VOR Customer Service Representatives to determine the equipment that meets their requirements.

Figures based on total contract value over entire term of lease/rental agreement (ie. 36 month, 48 month or 60 month)* CAD - Canadian dollars

Prior to having a new MFD delivered please visit the ITS Standards for Multi-function Devices with a Hard drive Page.

for guidance on setting the equipment up on the network in a manner that will ensure our requirements for privacy and confidentiality are met.