Strategic Procurement Services

Strategic Procurement Services

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Multi-Function Devices

Queen's University prefers the procurement of Multi-Function Devices (MFD) to the purchase of individual electronic equipment items such as printers, copiers, scanners, etc. Sometimes referred to as 'multi-function printers', an MFD can copy, print, scan, email and fax all from one physical unit. Most MFDs will even allow you to carry out more than one of these tasks simultaneously. As a business solution the MFD is ideal because it allows your office to increase productivity, streamline tasks, save on office space and potentially decrease costs by only paying for and maintaining one machine instead of a number of individual machines.

Working with the Ministry of Government and Consumer Services (MGCS), Queen's has signed a 3 year agreement (2020-081-ESE-1 / MGCS Contract #11359) with Ricoh Canada Inc. The agreement began on May 1, 2020 and expires February 28, 2023.

Working with the Ontario Education Collaborative Marketplace (OECM), Queen's and OECM have signed an 8 year agreement with Xerox Canada for the provision of a wide range of multi-functional copiers and digital printers for the publicly funded educational sector in Ontario.  The agreement began on July 20, 2015 and expires February 14, 2023.

Prior to having a new MFD delivered please visit the ITS Standards for Multi-function Devices with a Hard drive Page.

for guidance on setting the equipment up on the network in a manner that will ensure our requirements for privacy and confidentiality are met. 

To leave feedback regarding this commodity or the supplier listed below please contact Steve Young at 613-533-2912.




Ricoh Canada Inc.

Service: 1-888-742-6417 (Option 2)

Supplies: 1-888-742-6417 (Option 3)

Product and Service Information

Primary Contact (Quotations; Billing; Removals; Deliveries): 

Crystal Try - Senior Solutions Executive - Ricoh Canada Inc.

Tel. (613) 226-8240 x 3411     Cell. (613) 986-8384







Xerox Canada




Service & Supplies: 1-800-275-9376
Product and Service Information

Primary Contact (Billing; Removals; Deliveries): 

Brent Zions
Xerox Client Manager - Business Development
Tel. (416) 518-7855