Office of the Vice-Provost and Dean of Student Affairs


Student Affairs

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E-Newsletter for Queen's Parents, Families, and Supports

Dean's Message

June 1, 2020

To Queen’s Parents and Families:

The ongoing global pandemic has created disruption and uncertainty for all of us. As the university plans for the fall 2020 term, we want to reassure you that student success, safety, and well-being are at the centre of every decision we make.

To comply with public health requirements for physical distancing, most programs and courses will be delivered remotely this fall. To find out what this means for your student’s program, please visit the links to faculty and school-specific information on the top right of this page.

Queen’s has been delivering exceptional online education for decades and we have the expertise to ensure the remote learning experience retains the highest quality of teaching, course content and overall academic experience.

Central to the quality of the Queen’s experience is the strength of our community. We are engaging with student leaders and alumni to create innovative, exciting, and uniquely Queen’s virtual experiences that will create and sustain life-long connections, engagement, and a sense of belonging, no matter where your student is physically located.

Another Queen’s strength is our support services, including academic and career advising, medical and mental health services, including peer support, academic writing and learning supports, and peer mentoring. For the time being, all of our programs and services will continue to be offered remotely. With some students returning to on-campus studies in the fall, we will develop in-person service models, however they will likely be somewhat limited, to comply with physical distancing, and ongoing direction and advice from the local public health unit. 

We are all looking forward to having all of our students on campus as soon as possible. For our first-year undergraduate students, this unique start to their Queen’s studies will bond the Class of 2024 like no other. Visit to watch welcome video messages from upper-year students to the incoming class. This is the Queen’s spirit!

We know you have lots of questions. Check the links below for up to date information about a range of topics. Or email We’re here to help!


Ann Tierney, Vice-Provost and Dean of Student Affairs

I am looking for information about:

Student Services Currently Being Offered
First Year Students

Next steps for first-year students and SOAR

Undergraduate Admission FAQs, including requesting a deferral, meeting offer conditions 

Summer Orientation to Academics and Resources (SOAR ) for first-year students – launching July 6th 

Residences and Housing
Financial Aid

Queen's financial aid, including COVID-19 related supports 

How to Prep for Remote Learning

Academic Success Services – writing and learning strategies 

Academic Advising – offered through faculties and schools – see links at top right of this page

Academics 101 online mini course – link coming soon! 

International Students

FAQs for International students – study permits, health insurance, work permits, entry to Canada 

Athletics & Recreation

Athletics & Recreation program and facilities updates 

Tuition & Fees

All the information parents may be looking for from the Office of the University Registrar (OUR): Parental access to student information; Tuition and Fees: When and how to pay; Important Dates; 'Verification of Enrolment' forms; T2202A income tax certificates; Exams info; Graduation/Convocation; the OUR's monthly emails to students 

Student Conduct
Food on Campus