IMPORTANT information about Canada Post Corporation and Queen’s Cheque Payments
Canada Post operations resumed October 11, 2025, as they moved from a full, national strike to rotating strikes. As a result, Financial Services will resume printing cheques on October 14, 2025.
We continue to encourage all vendors, students, and staff to be set up for payment by EFT (Electronic Funds Transfer), ACH (Automated Clearing House - aka USD EFT) or VPA (Visa Payables Automation). Payment via one of these electronic methods is often received by the recipient on the same day (or the day after) it is issued.
Due to the potential backlog of mail, there may be a delay in cheques being delivered by Canada Post. Taking these possible delays into account, please note that we will not cancel and reissue cheques unless at least 30 days have passed from the cheque issue date. We will cancel cheques and reissue them before the 30 days if the recipient requests to change their payment method to an electronic payment (EFT, ACH, or VPA).
As a reminder, there are several benefits of EFT/ACH and VPA payments:
- Emailed notifications containing the remittance details with each payment.
- Often payment is received the same day as processing and/or within 2-3 business days.
- We currently run EFT/ACH and VPA payments twice weekly so it's a more frequent payment schedule than cheques.
- No more lost or stale dated cheques.
- No more delays with mailing cheques.
- EFT/ACH and VPA payments are more secure than paper cheques and offer better fraud protection.
- Specific information on the differences between EFT/ACH and VPA payment options can be found here: Payment Terms & Methods | Strategic Procurement Services.
Questions?
- Payroll payments: payroll.services@queensu.ca
- Vendor payments/payments from acQuire invoices: aq.supplier@queensu.ca
- Other non-payroll and non-vendor payments: banking@queensu.ca
- Student payments: solus@queensu.ca