Students

June 30, 2020 - Important update for students regarding Overdue Student Fees and COVID-19

June 30, 2020: As a follow up to our previous communication on June 3rd, collection activity will resume as of July 1, 2020.

This means the following:

• Payment Plans – If you are currently on a payment plan with Queen’s and/or a collection agency to pay off debt from a prior year, you are required to resume making payments as of July 1, 2020

• Accounts with a Collection Agency – If your account is currently with a collection agency, all collection activity will resume as of July 1, 2020

Please contact qu.sr@queensu.ca if you have any questions or concerns regarding the above information. We are here to help.

Note: Had previously communicated on June 3, 2020 that collection activities would be suspended until July 1, 2020.  The message above now indicates that all collection activity will resume as of July 1st. 

Contact the Office of the University Registrar for Inquiries Regarding:

• Address and banking information changes
• Health plan information
• Residence fees and payments
• SOLUS accounts
• Student Financial Aid (Queen's & Government - including OSAP)
• Transcripts
• Tuition payments and refunds
• T2202A Income Tax Certificates
• T4A's issued by the Registrar's Office

Contact Financial Services for Inquiries Regarding:

• Overdue Student Fees (Collection Services)
• Travel & Non-Travel expense reimbursement claims
• Timing & reference numbers for expected payments
• Casual salary payments
• Graduate research awards
• T4A's issued by Financial Services