Location, Hours & General Inquiries

Financial Services Main Office

Financial Services staff are available virtually (phone, email, or Teams) between the hours of 8:00am and 4:00pm, Monday to Friday. The staff directory, complete with contact information, can be found here https://www.queensu.ca/financialservices/people-search.

Our physical office is open 8am to 12pm Monday to Friday for document drop-off/pick-up in cases where electronic means are not available. Please note that the majority of our processes are electronic and email submissions/transmissions are preferred to help better facilitate service.

Should you require in person assistance please book an appointment directly with the individual(s). 

Organizational Chart (PDF, 122 KB)

Organizational Chart (docx, 90KB)

General Departmental Email List:

Area Email:
Accounts Payable accounts.payable@queensu.ca
Accounts Receivable accounts.receivable@queensu.ca
Banking (stop payments, deposits, etc. ) banking@queensu.ca
Expense Reimbursement Processing expenses@queensu.ca
Finance Security (including system access) finance.security@queensu.ca
Finance Training finance.training@queensu.ca
Financial Reporting financial.reporting@queensu.ca
Financial Services Department (General Inquiries) finance@queensu.ca
HST Help hsthelp@queensu.ca
Overdue Student Fees, Collection Services qu.sr@queensu.ca
Payroll Services (pay slips, T4's, etc.) payroll.services@queensu.ca
PCI Coordinator, PCI DSS Compliance finpcico@queensu.ca
Research Accounting research.accounting@queensu.ca
T2200 Queries/Information t2200@queensu.ca
Travel Advances travel.advances@queensu.ca


Financial Services 
355 King Street West, 3rd Floor
Kingston, ON K7L 3N6

Campus Map: 355 King Street West | 


Phone: (613) 533-2050
Fax: (613) 533-6433

Email - General Inquiries: