Queen's Accessibility Hub


Accessibility Hub

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Accessibility Framework - Phase 2


Queen’s University has compliance obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Queen's has worked to address issues regarding accessibility in customer service, information & communications, employment, the built environment, and where appropriate, transportation. The culmination of these efforts is the development of this Comprehensive Strategic Framework for Accessibility, which requires the endorsement of our constituent groups, persons with disabilities, and the approval of our university’s senior management group.

Since its inception, the Comprehensive Strategic Framework for Accessibility (“Accessibility Framework”) was conceived to be comprised of two phases:

  1. Phase One - Compliance
  2. Phase Two – Competency

Phase One - Compliance

The Comprehensive Strategic Framework for Accessibility (“Accessibility Framework”) enables the development and implementation of an Accessibility Plan that serves the university in the following ways:

  • To develop plans to address accessibility in five priority areas;
  • To establish shared accountability and responsibility for accessibility for persons with disabilities at Queen's, including funding accessibility-related expenses through standard operating budgets and identifying other sources of revenue streams;
  • To provide educational opportunities about accessibility to improve understanding of accessibility issues and the university obligations in accessibility compliance;
  • To continue efforts to incorporate accessibility issues in university diversity initiatives.

Phase Two - Competency

Through 2015, some original working groups were either placed on hiatus (because AODA obligations were met) or collapsed. The remaining working groups continued working towards compliance or competency of the university’s obligations under the AODA in the following manner:

  1. Consult with Persons with Disabilities whose input in shared with the five working groups and throughout the cycle;
  2. The process of each working group and committee are as follows:
    1. Information and Communications Working Group: continues to monitor Queen’s obligations under the Information and Communication Standards including websites and departmental compliance efforts (with WCAG 2.0 Level A/AA).
    2. Built Environment Advisory Group: continues its work to meet obligations of the Design of Public Space requirements which came into force in 2016.
    3. Community of Practice (formerly the Education, Training, and Awareness Working Group has been put on hiatus):  continues to incorporate input from the Centre for Teaching and Learning, ITServices, and the Equity Office.
    4. The Policy Advisory Subcommittee (PSAC) of VPOC (formerly the Policy Advisory Working Group which has collapsed):  agreement to expand its Terms of Reference to include providing feedback on Accessibility policies, procedures, and guidelines that support the University’s regulated areas under the AODA and submit them directly to VPOC for approval.
    5. Employment Working Group: has been put on hiatus.  The AODA requirements have been meet operationally by the Human Resources department.
  3. Any initiative from each active Working Group or Committee (with the exception of PSAC) is given to the Operational Review Committee who provides feedback and endorsement ensuring institutional-wide considerations are discussed;
  4. The VP Operations Committee, Principal or Vice Principal’s Group consults with ORC and provides final approval.

Reporting Structure for Phase 2

reporting structure of phase 2