Queen's Accessibility Hub


Accessibility Hub

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Supports and Services for Students with Disabilities

  • the Jack Project information session at Queens. Man giving slideshow presentation.

    The Jack Project, an organization dedicated to helping youth achieve optimum mental health, is one of many mental health programs underway at Queen's.

  • the wheelchair ramp in the pool locarted in the A R C

    Many of the facilities in the Queen's ARC are accessible including: door openers, signage, the weight and cardio zones (elevators and accessible equipment) and the pool.

  • outside of the LaSalle building

    Student Wellness Services for Queen's University are located within the LaSalle Building on Stuart Street. QSAS is located on the ground floor.

  • Computer lab of the Adaptive Technology Centre

    The Adaptive Technology Centre contains technology and services that enable students with disabilities to study, research, and access library and course materials.

  • two students from InvisAbilities sitting on Queen's University sign

    InvisAbilities is an organization that promotes awareness, education and support of young adults living with hidden, chronic illness.

  • student receiving assistance from the reference desk in Stauffer library

    Student with Disabilities can arrange for assistance with developing a research strategy and arrange to have material retrieved for them.

  • an accessible parking meter on Alred Street outside Stauffer Library

    Need accessible parking? Contact the Queen's Parking Office in the Rideau Building.

Queen’s University is committed to building a campus community that is inclusive for all individuals, and ensuring that its services, supports and spaces are accessible for persons with disabilities.

We are a community that works together to create an environment where everyone has a full and enriching Queen’s experience.

Successful learning, living, and employment outcomes are the result of a shared responsibility and commitment on the part of students, staff, faculty, and senior administrators towards removing and preventing barriers to participation.

The Accessibility Hub has compiled an extensive list of resources and services available on campus for prospective and current students to prevent barriers to participation, successful learning, and living in the Queen's community.


Campus and Student Services

There are many supports and services on campus to assist students with disabilities suited to their needs, that will enhance their ability to participate fully in the life of the university.

Issue Department Contact
Where do I go for general health concerns? Health Services (Student Wellness)

phone  (613) 533-2506

fax  (613) 533-6740

location  Ground Floor, LaSalle Building

Where do I go for counselling? Counselling Services (Student Wellness)

phone  613-533-6000, ext 78264

email  counselling.services@queensu.ca

location  Second Floor, LaSalle Building

I am a student with a disability. Where do I go for information on academic accommodations and/or documentation?

Queen's Student Accessibility Services (QSAS)

phone  (613) 533-6467

fax  (613) 533-6284

tty  (613) 533-6566

email  accessibility.services@queensu.ca

location  Ground Floor, LaSalle Building

I need  to get an assessment for my learning disability or ADHD. Where can I go? Regional Assessment and Resource Centre (RARC)

phone  (613) 533-6311

fax  (613) 533-6564

email  Administrative Secretary

location Mackintosh-Corry Hall, B100

Employment Career Services

phone  (613) 533-2992

fax  (613) 533-2535

email  mycareer@queensu.ca

website  Career Services

location  Gordon Hall, 3rd floor

Municipal Affairs Commission (AMS) facebook  Municipal Affairs Commission (AMS)
Accessibility, equity and human rights for persons with disabilities

Equity Office - Accessibility

phone  (613) 533-2563

fax  (613) 533-2031

email  equity@queensu.ca

location  B513 Mackintosh-Corry Hall
Queen's University
Kingston, ON K7L 3N6

Human Rights Office

 phone (613) 533-6886

email hrights@queensu.ca

location  B506 Mackintosh-Corry Hall,
Queen's University

ASUS Equity and Diversity Officer

email  equity@asus.queensu.ca

location  ASUS Core, 183 University Ave.

ComSoc Equity Issues Committee (Commerce Students)

email  equalityissues@comsoc.queensu.ca
Spiritual matters University Chaplain

phone  (613) 533-2186

email  chaplain@queensu.ca

website  The Office of the Chaplain

location  John Deutsch University Centre, Room 142B



Queen's Hospitality Services offers a number of services designed to help students with special dietary requirements – whether it’s for a special diet, allergies or to meet religious observances. If you have specific food requirements, look for the Alternative Diet sign in our dining halls and speak with our staff at that station. They also encourage you to meet with one of our Hospitality Services Managers either before you arrive or once you get to campus.

Issue Department Contact
Does Queen's have a food bank? AMS/SGPS Food Centre

email  foodcentre@ams.queensu.ca

facebook   AMS/SGPS Food Centre

I have a food allergy or special diet Queen's Hospitality Services

 phone (613) 533-2953

email  dining@queensu.ca

twitter  @QueensFood

location  Room E022, Victoria Hall - 75 Bader Lane


Health and Wellness

Queen's offers several resources for exercise and a healthy lifestyle for persons with disabilities. Both Revved Up program and the Athletic and Recreation Centre (ARC) use accessible exercise equipment in fully accessible facilities. Queen's Be Well helps you assess your current level of health and offer you concrete suggestions on how to maintain or improve your overall well-being.

Issue Department Contact
Where can I exercise or get information about a healthy lifestyle as a person with a disability? Health Promotion website  Health Promotion website
Revved Up

Project Coordination

phone  (613) 533-6000 ext. 79283

email  revvedup@queensu.ca

Queen's Athletics and Recreation Centre (ARC)

(Accessible Workout Areas and accessible pool)

phone  Customer Service: (613) 533-2500

location284 Earl Street
Kingston, ON, K7L 3N6



Issue Department Contact
More information on accessible housing Queen's Residences

Manager, Residence Admissions

phone  (613) 533-2550

email  reshouse@queensu.ca

location  Victoria Hall, Queen’s University

  Queen's Community Housing

phone  (613) 533-2501

fax  (613) 533-2196

email  community.housing@queensu.ca


Mental Health

Issue Department Contact
Where do I go for supports and services for mental health issues? Empower Me - Mental Health Resources (Undergrad & Grad students)

website Empower Me

  • use "Studentcare" as the password or download additional Empower Me student assistance tools on the iAspiria mobile app. Enter "Studentcare" as the Login ID and select "Student" in the drop-down menu.
Student Wellness (Counselling Services) - Urgent Help  

website  What to do if you are in a crisis

Mental Health Awareness Committee

facebook  Mental Health Awareness Committee

The Jack Project website  The Jack Project

facebook  HeadsUp

twitter  @HeadsUpQueensU



Parking permits are available through the Parking Department of Facilities (PPS). For students with a disability, Queen’s parking can also arrange for a designated accessible parking space for permit holders who have an Ontario Accessible Parking Permit issued by the Ministry of Transportation may be issued a parking permit regardless of their zone of residence.

Issue Department Contact
Parking Pass/Accessible Parking Space Parking Office (Facilities)

Admin Assistant

phone  (613) 533-6000 ext. 74598

phone  Office: (613) 533-6979

email  Email: parking@queensu.ca

location  2nd Floor, Rideau Building
207 Stuart Street


Peer Support

Issue Department Contact
Assistance and support from other Queen's students? Peer Support Centre (AMS)

phone  (613) 533-6000 ext. 75111

email  peersupport@ams.queensu.ca

location  Room 34 John Deutsch University Centre, Queen’s University

Peer Academic Advisor (SGPS)

email  advisors@sgps.ca

phone  (613) 533-3169

location  Room 203 in the John Deutsch University Centre (JDUC)


Physical Access

In accordance with the accessible customer service standard, a regulation under the Accessibility for Ontarians with Disabilities Act, 2005, Queen’s University is required to provide notification of temporary disruptions in those facilities or services (in whole or in part) made available for persons with disabilities so that they may obtain, use or benefit from the University’s goods or services. View the Policy on Managing Notifications of Temporary Disruptions.

If you become aware of any disruptions to any physical accessibility services or facilities please contact the following:

Issue Department Contact
Elevators, Door Openers, Ramps, Lifts, Washrooms FixIt (Facilities)


phone  (613) 533-6757 (Campus, 77301)

email   fixit@queensu.ca

To report issues after 4 pm, individuals may contact the Emergency Report Centre at:

phone  (613) 533-6080

Space Planning/Campus Planning/Building Renovations Facilities

Maridee Osolinsky, Planner

phone  (613) 533-6000 ext. 75605

email  mlo@queensu.ca

  locationRobert Sutherland Hall, 4th Floor

Snow Removal (Queen's parking spot)


Parking Office (Facilities)

Donna Stover, Parking Manager

phone  (613) 533-6979

email  Email: stoverd@queensu.ca

location  2nd Floor, Rideau Building
207 Stuart Street

Snow Removal from sidewalks, building entrances, walkways etc. FixIt (Facilities)


phone  (613) 533-6757 (Campus, 77301)

email   fixit@queensu.ca

Snow removal from an accessible parking space on a city street? City of Kingston - Snow Removal

phone  (613) 546-0000

fax  (613) 546-5232

tty  (613) 546-4889

location  City Hall
216 Ontario Street
Kingston, ON K7L 2Z3

Where to find notices of Service Disruptions online?  

website  Queen's University's homepage

website Facilities


Student Government and Organizations

Issue Department Contact
Student Government assistance for diversity and equity issues AMS SIC

Social Issues Commissioner

phone  (613) 533-6000 ext. 74816

email  sic@ams.queensu.ca

twitter  @AMS_SIC

location  Alma Mater Society,
John Deutsch University Centre

Equity issues for graduate and professional students with  disabilities within the School of Graduate Studies, Faculty of Law, Faculty of Education, and School of Religion. SGPS

phone  (613) 533-2924

fax  (613) 533-6376

email  Equity Commissioner (equity@sgps.ca)

email  Equity Coordinator (equityco@sgps.ca)

location Room 021, JDUC

Student groups on campus that support students with disabilities Accessibility Queen's

email  aq@ams.queensu.ca

facebook  Accessibility Queen's


website  InvisAbilities (website)

facebook  InvisAbilities (Facebook)

twitter  @InvisAbilities (Twitter)

Mental Health, Disability and the Law facebook  Disability and Mental Health Law Club
Any place other persons with disabilities can share views and creative works like stories, poems, and art work? Able Magazine (AMS)

email  able@ams.queensu.ca

facebook  Able

twitter  @AbleAtQueens

location  Alma Mater Society,
John Deutsch University Centre



  • Kingston Transit: All routes are served by accessible buses (PDF 881 KB) which are low-floor with kneeling capability. Although accessible bus stop infrastructure is not currently a requirement in the AODA Transportation Standard, the City of Kingston is working to improve the accessibility of all bus stops, shelters and integrated seating.
  • Kingston Access Bus offers specialized, non-emergency medical and community transportation.
  • Accessible Taxis:
    • City Taxi has two (2) on-demand accessible taxis in their fleet. Call (613) 542-3333.
    • Amey's Greenwood has an accessible taxi available. Call (613) 546-1111.