Queen's Accessibility Hub


Accessibility Hub

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Education, Training and Awareness for Students

students completing accessible customer service training

Human Rights & Equity Office - Education (Training)

The Equity Office offers various types of training available for Students, Faculty and Staff including an AODA Training Suite and Other Training options. For more information or to complete the training please visit the Human Rights & Equity Office - Education (Training).

Not sure which training you need or have completed? Check out the Equity Training Portal to review your current Equity and Accessibility Training requirements.

Human Rights & Equity Office - Other Training

  1. Accessible Customer Service: As part of its obligations under the Accessible Customer Service Standard, a regulation under the Accessibility for Ontarians with Disabilities Act (AODA), 2005, the University is required to provide training to everyone who acts on its behalf in accessible customer service. This training requirement applies to faculty, staff, managers, directors, department heads, senior administrators and student leaders.
  2. Access Forward: Developed by Curriculum Services Canada with support from the Government of Ontario , the AccessForward course offers a free, interactive training for Integrated Accessibility Standards Regulation (IASR).
  3. Human Rights 101: This training provides a basic understanding of rights and responsibilities under the Ontario Human Rights Code. It discusses what you should know about human rights and discrimination, your rights and responsibilities under the Ontario Human Rights Code, and how to apply the Ontario Human Rights Code.
  4. Accessible Instruction for Educators: Every educator who communicates and interacts with persons with disabilities on behalf of Queen's University must receive training on accessible instruction. At Queen's we consider educators to be all individuals who participate in the creation, development or delivery of materials, activities and assessments for learning to Queen’s students. We also consider Queen’s professional learning instructors and developers who work with and for staff, faculty, and other Queen's personnel to be educators.


ITServices assists the Queen's community make web content more accessible by offering a free online web accessibility course.

Mental Health Education

Student Affairs offers a number of programs designed to help students, faculty and staff support those experiencing mental health issues.

Queen's Learning Commons (QLC)

The QLC has two online tutorials on Accessibility Skills through one of its partners, the Adaptive Technology Centre (ATC): 

  1. Introduction to Adaptive Technology
  2. Accessibility Awareness

Student Academic Success Services offer many presentations and workshops that can assist students with disabilities such as preparing for exams, time management, academic strategies, writing for specific courses, and thesis writing. For more information please see:

Student Affairs

QSuccess - A First Year Experience Program: Q Success is a transition program to help first year students develop knowledge, attitudes, and skills to support their personal and academic success at Queen's. Trained upper year peers and professional staff run a series of interactive sessions for small groups of about 25 first year students.

Student Initiatives

Best Buddies

To establish a global volunteer movement that creates opportunities for one-to-one friendships and leadership development for people with intellectual and developmental disabilities.

Winter Adapted Games (WAG)

The Winter Adapted Games is an all-day event held annually in late January and organized by students in both the School of Kinesiology and Health Studies and the School of Rehabilitation Therapy. Since its inaugural year, 1989, children and youth from the Kingston community who have an identified disability are invited to the Queen's campus for a fun-filled day of non-competitive games and activities.

See also:

The Accessibility Hub has additional information and developed a series of "How-tos" to assist faculty, staff, and students create an accessible learning environment across the university. These tutorials will also aid Queen’s University meet the requirements of the  Accessibility for Ontarians with Disabilities Act (AODA).