SWS Updates

Queen’s is strongly encouraging all members of our campus community, including students, to get a flu vaccine to help protect you against the most common strains of influenza.  The similarity between COVID-19 and influenza symptoms can result in missing classes and extracurriculars due to public health guidelines which could be a big source of stress for students.  

Taking the time to get a flu vaccine not only protects you from getting sick but it also helps protect your peers, friends and loved ones. Getting vaccinated will also help us avoid overwhelming our local hospitals and COVID-19 assessment centers.    

How to Get a Flu Vaccine


It is likely that flu vaccines will be in high demand this year therefore we encourage you to get one early.  Students can make a flu vaccine appointment by calling Student Wellness at 613-533-2506.


How and where to get a flu vaccine will differ depending on your type of primary health insurance.

Students from Ontario with an Ontario Health Insurance Plan (OHIP) card can receive a vaccine at your local family doctor’s office or a pharmacy.

Out-of-province & international students living in Kingston with another provincial/territorial health card or UHIP card are urged to call a local pharmacy and ask if they will accept your provincial health insurance for a flu vaccine.

Local pharmacies on or near campus include: 

Learn how Queen's is planning for our safe return to campus.

Booking an Appointment

Students, staff and/or faculty with any COVID-19 symptoms, despite being double or single vaccinated, should get tested. Please use the online self-assessment tool to help you decide if you require a COVID-19 test. More information, including how to book a COVID-19 appointment, can be found on the KHSC community assessment centre website.  After hours testing is available at the Beechgrove Complex (51 Heakes Lane) from 4:30-8:30pm starting Nov. 25th.  Book your appointment online; no phone bookings or walk-ins available.  

If you do not have COVID symptoms, you may be able to access a COVID-19 test. Check here for current eligibility criteria and locations across Ontario.

Student Wellness Services in partnership with the Kingston Health Sciences Centre will be monitoring COVID-19 illnesses in the community and will provide on-campus satellite site if needed. Details including dates, times, location and how to book will be outlined here if and when necessary.

Getting COVID-19 Test Results

Students who test positive for COVID-19 will get a phone call from KFL&A Public Health when results come in. They will give very clear instructions on next steps and contact students every day to make sure they are okay. If you have questions specific to isolation, please contact Public Health.

Students who test negative for COVID-19 will NOT get a phone call from KFL&A Public Health and it can take up to 48 hours to receive results.

  • Students from Ontario with an OHIP card can check their lab results online from the Ontario Ministry of Health.
  • International and students from out of province
    • If you were tested at Beechgrove, call KHSC at 613-548-3232 or toll free 1-800-567-5722
    • If you are currently living in Residence, call KFL&A Public Health at 613-549-1232 dial 4

While Awaiting Test Results

Students who are awaiting COVID-19 test results should not attend campus and are asked to isolate from others until they receive a negative test result.

  • If you will be missing a class(es) or an academic requirement due to COVID-19 illness, COVID-19 symptoms, or a self-isolation requirement, academic consideration will be granted. To receive academic consideration, you need to submit a request by following your Faculty’s/School’s established protocol for students with extenuating circumstances.
  • For COVID-19-related absences, a self-attestation of your illness or requirement to self-isolate will be sufficient documentation of your circumstances. Documentation from a health-care provider will not be required.
  • It is your responsibility to contact each of your instructors to arrange to make up the missed work

For additional information, read the Fall 2021 Protocols for In-Person Classes on the Kingston Campus.

Assess yourself daily for symptoms of COVID-19 using the SeQure app.  If you have symptoms, feel unwell or are awaiting test results, do NOT come to campus.  Anyone who has symptoms, even those who are fully vaccinated, should get a COVID-19 test.  To book a COVID-19 test, visit the Kingston Health Sciences Centre (KHSC) website, the Ontario Health testing locations website or call 613-548-2376.

Going to the emergency room or urgent care centre should be reserved for when your symptoms need treatment and not for the purposes of COVID-19 testing or medical notes.  

If you miss a class, exam or other academic requirement due to COVID-19 illness, symptoms or self-isolation requirement, academic consideration will be granted.  No documentation (i.e., medical notes) is required. 

Students can submit an academic consideration request by contacting the program advisor.  Find additional information about the Extenuating Circumstances procedure and policy.  

Vaccines are one of the most effective ways of protecting you from infectious diseases. When you get vaccinated, you make your body stronger and more resistant to disease. Vaccines approved for use in Canada have been extensively tested to make sure they are both safe and effective. Each person’s decision to be immunized helps us reduce disease in our communities and improves the health of everyone.

COVID-19 Vaccine

Queen's University is requiring all individuals (students, staff, faculty, contractors and visitors) participating in university activities in person, either on Queen's campus or other Queen's property, to be fully vaccinated.  Find important vaccination information and answers to frequently asked questions on the safe return to campus website.

Students with questions about getting a vaccine, including those who have a general fear of vaccinations, they can book a medical appointment with a physician, that can be done over the phone, to discuss any concerns.

Where to get a vaccine

COVID-19 vaccine appointment options, as well as answers to frequently asked questions, can be found on the Kingston, Frontenac, Lennox & Addington (KFL&A) Public Health website

Daily vaccination clinics are available in Kingston, including one close to campus at Portsmouth Olympic Harbour.  COVID-19 testing is available at Beechgrove through the KHSC community assessment centre.

Students are considered fully vaccinated in Ontario and by the university if they have received:

  1. 2 doses of a COVID-19 vaccine authorized by Health Canada
  2. 1 or 2 doses of a COVID-19 vaccine not authorized by Health Canada, followed by 1 dose of a COVID-19 mRNA vaccine (i.e., Pfizer or Moderna) authorized by Health Canada, or
  3. 3 doses of a COVID-19 vaccine not authorized by Health Canada

NOTE: You will not be considered fully vaccinated in Ontario or by Queen’s until 14 days after your final dose.

If you are partially vaccinated, you are permitted to attend classes on campus under certain conditions until you are fully vaccinated.  Find answers to frequently asked questions at safe return to campus.

Students can also get advice on where, when and what vaccine to get to be fully vaccinated in Ontario.

If you do not have an Ontario health card or a University Health Insurance Plan (UHIP) card:

  • Call your local public health unit to validate your identity and get a booking ID
  • Use the booking ID to book a COVID-19 vaccination appointment online using the provincial booking tool, or calling 1-833-943-3900 (TTY 1-866-797-0007), open daily from 8 a.m. to 8 p.m. ET

COVID-19 Guidance for Individuals Vaccinated Outside Ontario/Canada

Students who received their 1st and/or 2nd dose outside of Canada or Ontario can use the following directions to have their COVID-19 immunization record documented into COVaxON by KFL&A Public Health. 

How to Report COVID-19 Vaccines Received Outside of Ontario or Canada 

Go to KFL&A Public Health's online form

  • You will be asked to provide your name, email address, date of birth, dates of vaccination and type of vaccine (e.g., Pfizer, Moderna, etc.). 
  • If you do not have an Ontario Health Card, please enter "0" in this section 
  • Upload images of your previous dose receipts. If your previous dose receipts are in another language, please translate that information as best possible.

You can also submit a copy of your vaccine records by: Fax 613-549-0985 or mail: KLF&A Public Health, 221 Portsmouth Ave., Kingston, ON, K7M1V5

Once your vaccine records have been received, KFL&A Public Health will update your records in the Ontario documentation system (COVaxON). Please allow 7 to 10 business days.  When your record has been updated you will be sent an email with a link that will allow you to download your vaccine receipt. 

    Other Vaccines

    We also encourage students to make sure all your other vaccines are up to date. If you do not have a record of what vaccines you’ve received, your parents/supporters or your family doctor likely have this information. If you’re missing doses or have never been vaccinated and want to catch up, you can book an appointment at Student Wellness Services (SWS). For more information about what vaccines are recommended, here is the Ontario’s routine immunization schedule.

    Risk of Drug-Induced Overdoses Remains High in KFL&A

    May 17th, 2021: KFL&A Public Health is warning residents of a toxic batch of drugs circulating in the area containing fentanyl, carfentanil, and benzodiazepine analogues resulting in an increased number of overdoses.

    Since the COVID-19 pandemic, the drug supply has become more contaminated and unpredictable, increasing the risk of overdose. Drugs of any colour may be contaminated.

    Anyone who suspects or witnesses an overdose should call 9-1-1. The Good Samaritan Drug Overdose Act provides some legal protection against simple drug possession charges for anyone who experiences, witnesses or responds to an overdose and calls 9-1-1.

    Public Health urges all people who use drugs to not mix drugs, do test amounts, and to have a naloxone kit. Using drugs alone is a major risk factor for experiencing a fatal overdose and is not recommended even with the risk of COVID-19. Instead practice physical distancing or connect virtually with someone that can call for help. People can also use the Overdose Prevention Line, an anonymous, non-judgemental support line available 24/7 in Ontario to have someone on the line while you use drugs.

    For more information about support options, visit Public Health’s Getting Help page.

    SWS is available in-person & virtually

    • All students must complete a COVID-19 screening prior to entering SWS in-person via the seQure app or at the door.  To minimize contact exposure please wear a face covering, use hand sanitizer provided, maintain physical distancing in waiting areas and come by yourself if possible.  
    • All staff, students, and faculty returning to campus will require COVID-19 vaccination.  Find out how to get your vaccine and have your questions answered.  

    Coté-Sharpe Student Wellness Centre

    Phones answered Mon-Fri, 8am-4:30pm

    • Daytime appointments: Mon-Fri, 9am-4:30pm
    • Evening appointments: pre-booked, variable times, most weeknights until 7pm

    Medical & Mental Health Services:

    Appointments will be offered virtually & in-person at the discretion of your health care provider. In-person crisis support is available during weekday daytime hours.

    Accessibily Services (QSAS):

    Appointments with Advisors will be offered virtually during the fall 2021 term.

    Gregory David and Neil Rossy Health Promotion Hub

    • Open Mon-Thurs from 11am-4pm for in-person, drop-in support from professional staff and trained Peer Wellness Navigators.
    • Staff are available for virtual support and by email Mon-Fri 9am-4:30pm (+ evenings & weekends by request for training or special events).
    • Most outreach, appointments & trainings will be offered virtually during the fall 2021 term.

    Student Wellness Services will be closed on the following dates:

    • December 27-31 (Winter Break)

    If you need support while Student Wellness Services is closed, visit Get Help Now to find 24/7 phone and online mental health resources in addition to After-Hours Supports for medical care.