SWS Updates

SWS is available in-person & virtually

  • All students must complete a COVID-19 screening prior to entering SWS in-person via the seQure app or at the door.  To minimize contact exposure please wear a face covering, use hand sanitizer provided, maintain physical distancing in waiting areas and come by yourself if possible.  
  • All staff, students, and faculty returning to campus will require COVID-19 vaccination.  Find out how to get your vaccine and have your questions answered.  

Coté-Sharpe Student Wellness Centre

Phones answered Mon-Fri, 8am-4:30pm

  • Daytime appointments: Mon-Fri, 9am-4:30pm
  • Evening appointments: pre-booked, variable times, most weeknights until 7pm

Medical & Mental Health Services:

Appointments will be offered virtually & in-person at the discretion of your health care provider. In-person crisis support is available during weekday daytime hours.

Accessibily Services (QSAS):

Appointments with Advisors will be offered virtually during the fall 2021 term.

Gregory David and Neil Rossy Health Promotion Hub

  • Open Mon-Thurs from 11am-4pm for in-person, drop-in support from professional staff and trained Peer Wellness Navigators starting September 7, 2021.
  • Staff are available for virtual support and by email Mon-Fri 9am-4:30pm (+ evenings & weekends by request for training or special events).
  • Most outreach, appointments & trainings will be offered virtually during the fall 2021 term.

Vaccines are one of the most effective ways of protecting you from infectious diseases. When you get vaccinated, you make your body stronger and more resistant to disease. Vaccines approved for use in Canada have been extensively tested to make sure they are both safe and effective. Each person’s decision to be immunized helps us reduce disease in our communities and improves the health of everyone.

COVID-19 Vaccine

Queen's University is requiring all individuals (students, staff, faculty, contractors and visitors) participating in university activities in person, either on Queen's campus or other Queen's property, to be fully vaccinated.  Find important vaccination information and answers to frequently asked questions on the safe return to campus website.

Students with questions about getting a vaccine, including those who have a general fear of vaccinations, they can book a medical appointment with a physician, that can be done over the phone, to discuss any concerns.

On Campus Vaccine Clinic (Fri. Sept. 24th)

Any student who needs their 1st or 2nd dose (or international students who need a 3rd dose) can attend this first come, first serve walk-in clinic, no appointment necessary.  Both Pfizer and Moderna vaccines will be available.

Date: Fri. Sept. 24
Time: 10am-4pm, or until we reach capacity
Location: Mitchell Hall Rose Commons Room, accessed only through the east side entrance off the parking lot.  

Students need to wear a face covering, bring proof of prior COVID-19 vaccinationsphoto identification (e.g., provincial/territorial health card, passport, driver's license).  You will also need to complete the SeQure app COVID self-assessment.

Other Vaccine Appointment Options

You can find COVID-19 vaccine appointment options, answers to frequently asked questions, on the Kingston Frontenac, Lennox & Addington (KFL&A) Public Health website.  Daily clinic are available close to campus at Portsmouth Olympic Harbour and Beechgrove.  Students will also be able to book a medical appointment at Student Wellness Services to get a COVID-19 vaccine starting mid-September. 

COVID-19 Guidance for Individuals Vaccinated Outside Ontario/Canada

  • Students can be vaccinated with a vaccine authorize for use by Health Canada or a vaccine approved by the World Health Organization (WHO).
  • Students who have received all recommended doses of a WHO approved COVID-19 vaccine are considered fully vaccinated. 
  • Students who have not received all recommended doses of a WHO approved vaccine or who have had a vaccine not approved by Health Canada or the WHO, may be offered a new series of a Health Canada authorized COVID-19 vaccine.
  • Students who received a 1st dose outside of Canada or Ontario should follow the 2nd dose intervals recommended by Ontario.
  • Students who received their 1st and/or 2nd dose outside of Canada or Ontario should contact KFL&A Public Health to have their COVID-19 immunization record documented into COVaxON. 

If you do not have an Ontario health card or a University Health Insurance Plan (UHIP) card as an international student, you will need to call your local public health unit to validate your identity. Once your identity and eligibility are confirmed, the public health unit will provide you with a booking ID which can then be used to book an appointment online using the provincial booking tool, or through the call centre at 1-833-943-3900 (TTY 1-866-797-0007), open daily from 8 a.m. to 8 p.m.

Other Vaccines

We also encourage students to make sure all your other vaccines are up to date. If you do not have a record of what vaccines you’ve received, your parents/supporters or your family doctor likely have this information. If you’re missing doses or have never been vaccinated and want to catch up, you can book an appointment at Student Wellness Services (SWS). For more information about what vaccines are recommended, here is the Ontario’s routine immunization schedule.

Learn how Queen's is planning for our safe return to campus.

Booking an Appointment

Students, staff and/or faculty with any COVID-19 symptoms, despite being double or single vaccinated, should get tested. Please use the online self-assessment tool to help you decide if you require a COVID-19 test. More information, including how to book a COVID-19 appointment, can be found on the KHSC community assessment centre website.

If you do not have COVID symptoms, you may be able to access a COVID-19 test. Check here for current eligibility criteria and locations across Ontario.

Student Wellness Services in partnership with the Kingston Health Sciences Centre will be monitoring COVID-19 illnesses in the community and will provide on-campus satellite site if needed. Details including dates, times, location and how to book will be outlined here if and when necessary.

Getting COVID-19 Test Results

Students who test positive for COVID-19 will get a phone call from KFL&A Public Health when results come in. They will give very clear instructions on next steps and contact students every day to make sure they are okay. If you have questions specific to isolation, please contact Public Health.

Students who test negative for COVID-19 will NOT get a phone call from KFL&A Public Health and it can take up to 48 hours to receive results.

  • Students from Ontario with an OHIP card can check their lab results online from the Ontario Ministry of Health.
  • International and students from out of province
    • If you were tested at Beechgrove, call KHSC at 613-548-3232 or toll free 1-800-567-5722
    • If you are currently living in Residence, call KFL&A Public Health at 613-549-1232 dial 4

While Awaiting Test Results

Students who are awaiting COVID-19 test results should not attend campus and are asked to isolate from others until they receive a negative test result.

  • If you will be missing a class(es) or an academic requirement due to COVID-19 illness, COVID-19 symptoms, or a self-isolation requirement, academic consideration will be granted. To receive academic consideration, you need to submit a request by following your Faculty’s/School’s established protocol for students with extenuating circumstances.
  • For COVID-19-related absences, a self-attestation of your illness or requirement to self-isolate will be sufficient documentation of your circumstances. Documentation from a health-care provider will not be required.
  • It is your responsibility to contact each of your instructors to arrange to make up the missed work

For additional information, read the Fall 2021 Protocols for In-Person Classes on the Kingston Campus.

All members of the Queen’s community are being asked to do their part to help prevent the spread of COVID-19.  Public health recommendations include:

  • Keeping close contact only with people in your household, and maintaining physical distance of 2-meters with anyone else. People who live alone may consider having close contact with another household.
  • Stay home when you are sick.
  • Wearing a face covering that covers your mouth, nose and chin.
  • Cleaning your hands with soap & water for 20 seconds often or using hand sanitizer when handwashing is not possible.

Visit the KFL&A Public Health website to get all of the most up-to-date prevention recommendations.

If you experience any signs or symptoms of COVID-19 (i.e., answer yes to the self-assessment questions on the Ontario Health screening tool), self-isolate and get tested at a COVID-19 testing location

Risk of Drug-Induced Overdoses Remains High in KFL&A

May 17th, 2021: KFL&A Public Health is warning residents of a toxic batch of drugs circulating in the area containing fentanyl, carfentanil, and benzodiazepine analogues resulting in an increased number of overdoses.

Since the COVID-19 pandemic, the drug supply has become more contaminated and unpredictable, increasing the risk of overdose. Drugs of any colour may be contaminated.

Anyone who suspects or witnesses an overdose should call 9-1-1. The Good Samaritan Drug Overdose Act provides some legal protection against simple drug possession charges for anyone who experiences, witnesses or responds to an overdose and calls 9-1-1.

Public Health urges all people who use drugs to not mix drugs, do test amounts, and to have a naloxone kit. Using drugs alone is a major risk factor for experiencing a fatal overdose and is not recommended even with the risk of COVID-19. Instead practice physical distancing or connect virtually with someone that can call for help. People can also use the Overdose Prevention Line, an anonymous, non-judgemental support line available 24/7 in Ontario to have someone on the line while you use drugs.

For more information about support options, visit Public Health’s Getting Help page.

Student Wellness Services will be closed on the following dates:

  • October 11 (Thanksgiving)
  • December 27-31 (Holiday Break)

If you need support while Student Wellness Services is closed, visit Get Help Now to find 24/7 phone and online mental health resources in addition to After-Hours Supports for medical care.