The Payment Card Industry Data Security Standard (PCI DSS) is a set of mandatory requirements, set by the banking and credit card industry, designed to ensure that all companies that process, store, or transmit credit card information maintain a secure environment. As such, Queen’s University must take steps to ensure that all transactions being processed through associated Merchant Accounts meet this Standard, and that all cardholder data is handled appropriately. Cardholder data is any personally identifiable data associated with a cardholder, including information such as the Personal Account Number (PAN), cardholder name, expiration date, and/or the Card Verification Value (CVV). All credit card processing and handling procedures at Queen’s University must comply with both the Policy and Procedure for the Acceptance of Credit and Debit Cards and the PCI DSS standard.
- Request for a New Merchant Account: Debit/Credit Card Facility Requisition - PIN Pad (PDF, 856 KB)
- Request for New Merchant Account: Debit/Credit Facility Requisition - Online (PDF, 660 MB)
- Request to Make Changes to a Merchant Account: Debit/Credit Card Facility - Change (PDF, 745 KB)
- Request to Close Merchant Account: Debit/Credit Card Facility - Close (PDF, 758 KB)
- How to Accept Credit Card Payments at Queen's (PDF, 182 KB)
- One Time Events - Procedure for Accepting Credit Card Payments (PDF, 213 KB)
- One Time Event Request Form
- Contact the PCI Coordinator in Financial Services
- Frequently Asked Questions (PDF, 149 KB)
- PCI DSS Awareness Training (PDF, 2 MB)
(To fully view the screentips and web links please save the presentation to your device then open in present mode.) - Instructions to Access PCI Training Course through onQ (PDF, 1.6 MB)
- PIN Pad Security Training and Procedures (PDF, 3 MB)
- PIN Pad Inspection Log (PDF, 151 KB)
- PIN Pad Inspection Log (XLS, 14.2 KB)
- Payment Card Security and Ethics Agreement (PDF, 1.5 MB)
(To complete a fillable version of the form please right mouse click over the link and select ‘Save link as’ to save the form to your device, then open the saved form with Adobe (not from your Internet browser or Downloads page).) - One Time Events - Exware