Student AffairsThe Office of the University Registrar (OUR) supports students, staff and faculty throughout the academic year. We provide services related to registration, student records, financial aid, exams, fees, transcripts, graduation and more.
Hours
- In person: 9:30 am–4 pm ET, Monday–Friday
- Phone: 9:30 am–4 pm ET, Monday–Friday
- Closed on statutory holidays
Office Closure - Friday, Oct. 16
Our team is participating in a full-day of professional development and training. Regular operations will resume on Monday, Oct. 19. Thank you for your understanding.
Phone
(613) 533-2040
Location
Gordon Hall, Room 125 (Ground Floor)
74 Union Street
Kingston, Ontario
K7L 3N6
Find a Service
All emails should be sent through your Queen’s email account. Please include your full name and student number in all correspondence.
Financial Aid & Awards
OSAP • Government Student Aid • Bursaries • Scholarships • Admission Awards • Work Study
Email: financialaid@queensu.ca
More about Financial Aid & Awards
Student Records, Registration & Fees
General Questions • Transcripts • Student Cards • Verification of enrolment • Tuition & Ancillary Fees
Email: registrar@queensu.ca
More about Student Records, Registration & Fees
Student Accounts & Payments
How to pay • Account questions • Refunds • Graduate Payment Plan (PPL) • Third-party sponsorship
Email: fees@queensu.ca
More about Student Accounts & Payments
Exams
Exam scheduling • Midterms • End-of-term exams • QSSET
Faculty Services: Exam accommodations and scheduling • Course evaluation (QSSET)
Email: exams@queensu.ca
Convocation Ceremonies
Ceremony Questions • Guest Tickets • Venue Accessibility • Graduation Eligibility & Application Status*
Email: graduand@queensu.ca
More about Convocation Ceremonies
*Each faculty and school is responsible for assessing graduation eligibility. Contact your faculty or school office with questions about your application status.