Transcripts

A transcript is a complete record that includes the extent and quality of all Senate-approved work (academic and continuing education) attempted at the institution. 

Students who order a transcript to be sent to them personally will have the transcript stamped 'Issued to Student' before it is sent from the Registrar's Office. Students are advised to verify their order details before completing their request.

Student's cumulative Grade Point Average (GPA) does not appear on the Queen's University official transcript. Requests for a formal letter indicating your cumulative GPA may be made by:

You can view your unofficial transcript, free of charge, before ordering your official one. To get an official transcript, see the Ordering Your Transcript section below.

  1. Log into SOLUS Student Centre 
  2. Select the Academic Records tile 
  3. Select View Unofficial Transcript 
    In order to view Unofficial Transcript, please ensure that pop-ups are enabled 
  4. Select Unofficial Transcript from Report Type drop-down 
  5. Select the Submit button 
    The unofficial transcript displays as a PDF file 
    To view a previous unofficial transcript request, tick the box in front of Request Date for example 2022/06/02  
    Select View Report to view the file in PDF 
  6. Select SOLUS Student Centre to return to the main page 

Degree Release and Printing Dates

For information on when your final grades will appear on your transcript, see the Release Dates & Viewing Your Grades page.

Degrees earned will appear on transcripts according to the following dates, based on when the degree was conferred.

If you are graduating in the spring or fall and require both your final grades and degree on your official transcript, please select the 'Degree Confer Date' ordering option. 

Degrees conferred in spring will appear on official transcripts June 1. The degree confer date which prints on transcripts and parchments is June 1. 

If you place a transcript order and select 'hold for Grade Posting,' orders will be released as per the dates above only if all your grades are in. Grades should be released according to the dates on the Release Dates and Viewing Your Grades page, however, if grades are missing, you may contact your department to learn when they may be posted.

  • It is important that students verify that all grades have been received and fully entered before ordering their Official Transcripts
  • Students who defer writing their exam from April to May, please note an IN may be entered in April when grades are posted. Do not order your transcript until the IN is changed to a grade after you write your exam in May

Degrees conferred in fall will appear on official transcripts – date to be determined. The degree confer date which prints on transcripts and parchments for Fall 2022 is October 5, 2022

Note: If you need your transcript released prior to the fall/winter term release date, you must get prior approval from your faculty/school. 

If you place a transcript order and select 'hold for Grade Posting,' orders will be released as per the dates above only if all your grades are in. Grades should be released according to the dates on the Release Dates and Viewing Your Grades page, however, if grades are missing, you may contact your department to learn when they may be posted.

  • It is important that students verify that all grades have been received and fully entered before ordering their Official Transcripts

Transcript Costs

The charge for each transcript is $15.

Please ensure appropriate payment is submitted. Overpayments will not be refunded.

Please be aware that the Office of the University Registrar assumes no liability for transcripts that have been sent by regular mail which are not delivered to their intended address. In such cases, the student assumes responsibility, and any replacement transcripts requested will be subject to the stated standard rate of $15 per copy. If you require a speedier mail delivery service, please choose the courier option. 

Please note that prices reflect each destination. For example, if you are sending transcript(s) to an Ontario address ($15) and sending transcript(s) to a USA address ($25), the total courier charges would be $40. Delivery time after a transcript is produced is usually 3 to 4 business days.

When selecting the courier option, please remember to:

  1. Include the telephone number for each courier destination; and
  2. Include the civic (street) address for P.O. Box destinations

Incomplete information may result in transcripts not being delivered to their intended destination.

Ontario: $15

Other Provinces: $20

USA/Bermuda: $25

All Other: $50

Ordering Your Transcript

Transcript orders placed via your online Student Centre (SOLUS) before 9 pm EST are processed by the Office of the University Registrar (Records and Services) within 3 to 4 business days.

Orders placed in person for pick-up will be printed while you wait.

If you are an applicant to the School of Graduate Studies, who is a graduate or current student of Queen's at either the undergraduate or graduate level, you do NOT need to request your Queen’s transcript. Your Queen’s academic record will be reviewed by the School of Graduate Studies as part of the decision about your admission.

In accordance with the decision made by Senate, medical students (who have also taken undergraduate and/or graduate coursework at Queen’s) now have the option of requesting a separate transcript of their work toward their medical degree.

  • The Medicine-only transcript will include only the coursework taken and grades received at the School of Medicine
  • It will show all degrees received from Queen’s and will have a notation at the end of the transcript which will indicate that the transcript shows only the courses and grades from the Doctor of Medicine program in the School of Medicine

Medical students who wish to send a transcript of only their Medicine coursework can not order these transcripts online via SOLUS (See CaRMS exception below). Instead, they should complete and submit the Transcript Request Form (PDF, 826 KB) and payment to the Office of the University Registrar. The transcript request form should state (under “Special Handling Instructions”) that they want only their Medicine transcript to be mailed out.

Note for CaRMS (The Canadian Resident Matching Service) transcripts: As part of the MD program, each student is required to submit their official transcript to CaRMS.  

  • When directed by the School of Medicine, each fourth year student should submit their official transcript order and pay the $15 transcript fee via SOLUS
  • One package of all transcripts will be sent by the Office of the University Registrar (OUR) via FedEx directly to CaRMS for each of the students listed on the CaRMS spreadsheet provided by the School of Medicine
    • Each of the transcripts sent to CaRMS will be a Medicine-only transcript. If a student wishes to send their entire Queen’s University transcript (Medicine coursework + work completed in other faculties), they will need to contact the Curricular Coordinator – Clerkships at the School of Medicine

Your transcript is a confidential document.

To ensure that your records are kept secure, your signature is required for verification purposes. If you are ordering online, your NetID and password are required before copies of your academic record can be released. For that reason, we are unable to accept transcript requests via email, and to maintain the security of your transcript, we are unable to send your transcript by email or facsimile.

All transcripts will either be held for pick-up or sent by regular mail. For email exceptions, please see details in the 'Exception to Policy for Ordering Via Email' section located below.

  • If you are picking up your transcript, you must show Photo ID before it will be released to you
  • Transcripts picked up on your behalf must be accompanied by a written letter of authorization, signed and dated by you. The name of the person authorized to do the pickup must be included on the letter and they must be able to provide government issued photo ID to verify their identity. You may also submit your signed letter via email attachment to transcpt@queensu.ca

Please be aware that the Office of the University Registrar assumes no liability for transcripts that have been sent by regular mail which are not delivered to their intended address. In such cases, the student assumes responsibility, and any replacement transcripts requested will be subject to the stated standard rate of $15 per copy. If you require a speedier mail delivery service, please choose the courier option. 

  1. Log into your SOLUS Student Centre 
  2. Select the Academic Records tile 
  3. Select the Official Transcript Request navigation 
  4. Select a processing option from the Select Option drop-down: 
    • Immediate Processing – Transcript is processed immediately with the currently available grades 
    • Degree Confer Date – Transcript is processed after your degree is conferred 
    • Grade Posting – Transcript is processed after grades are posted 
  5. Enter how many copies of the transcript are required in the Quantity text field 
  6. Select a delivery option: 
    • Mail – If you would like to receive your transcript via the post 
    • Courier – If you would like the transcript delivered via a Courier 
    • Pick-up – If you would like to pick-up the transcript in-person on campus 
  7. If you select either Mail or Courier option, enter the recipient’s address information in the Enter Recipient Address Information section 
    Note: In this section, you also have the option to add your current mailing address that is on file by following the steps below, 
    1. In the Enter Recipient Address Information section, select the toggle button next to Send To My Address
    2. Select the type of address from Address Type dropdown 
    3. If you wish to edit the address that is populated, select Edit Address and make the necessary changes in the pop-up window, then select OK 
  8. Select Review Requests button 
  9. Select the Process Request button  
  10. Enter your payment details 
  11. If you are prompted to complete a CAPTCHA verification, select the checkbox next to I’m not a robot
    Note: After the above step, a pop-up window might appear with additional CAPTCHA verification steps. Complete the steps as directed  
  12. Select Pay With Your Credit Card button 
    Note: After the above step, it might take some time for this transaction to process – do not close the page while it is loading 
  13. Select Continue to return to SOLUS Student Centre 
  14. Select Request Another/Exit Request button 
  15. Select View Official Transcript Req to view your transcript requests 
  16. Select SOLUS Student Centre to return to the main page 

Please print off the transcript request form, complete it, sign it and return it to us along with your payment.

Transcript Request Form (820 KB)

  • Include a cheque or money order made payable to Queen's University and record your student number on the face of your payment
  • No credit card payments are accepted for mail requests. At this time, credit card payments are only accepted if ordering online via SOLUS

Transcript requests may be placed by email (preferably your @queensu.ca email account) if you do not want to place your order via SOLUS because you already have a credit balance in your student account and do not want to submit another payment when ordering. If you do not have a credit balance you may not place your order via email. Please do the following:

  1.  Complete and sign the Transcript Request Form (820 KB)
  2. Indicate on your request form that you want to pay for your order using your credit in your student account
  3. Attach your signed request form to your email and submit this to transcpt@queensu.ca
  4. Requests will be sent via email as a secure PDF within 3 to 4 business days

 

When Will Your Transcript Be Ready?

  • Records prior to 1975 may be on roll film or microfilm - may take 5 to 10 business days
  • Orders are processed in 3 to 4 business days

Approximate Courier Delivery Times

  • Ontario: major cities by ground, usually next day delivery; rural and northern areas within approximately 2 days
  • Maritime Provinces: 2 days or more (ground shipment)
  • Quebec: usually next day; 2 days or more for northern areas (ground shipment)
  • Western Provinces (including British Columbia): up to 4 to 5 days (ground shipment)
  • USA: from next day to up to 5 days (air shipment)
  • Bermuda: 2 days (air shipment)
  • Great Britain: approximately 2 days (air shipment)
  • Most other European countries: approximately 3 days (air shipment)

If you choose to have your transcript sent by courier, you can track your order by the following method:

  1. Log into SOLUS Student Centre 
  2. Select the Academic Records tile 
  3. Select View Official Transcript Req 
  4. On the page, you will see a summary of all the transcript requests you have made and their details: 
    • Request # - Official Transcript request ID 
    • # of Transcripts – Total number of copies of the transcript requested
    • Destination Address – If Mail/Courier options were selected as the transcript delivery method, recipient’s address information will be displayed here; if you selected the Pick-up option, address of the Queen’s campus pickup location will be displayed 
    • Order Date – Date the transcript request was made 
    • Staff Entered Request (*) – This field indicates staff entered comments in the transcript order – whether the order is completed, or if the student has requested a form to be attached with their Official Transcript for processing   
    • Courier: Tracking # - If you picked Courier as the transcript delivery option, order tracking ID provided by the Courier will be displayed here 
  5. Select SOLUS Student Centre to return to the main page 

 

Understanding Your Transcript

For a breakdown of our grading scales and notations used to indicate grades on your transcript, view the Official GPA Grading Scale page.

Unit: The term "unit" refers to credit units. Generally, a one-term course is worth 3.0 credit units. Variations may occur as dictated by course requirements and workload, and as approved by Faculty Boards.

NEP: Not Eligible to Proceed

OEN: Ontario Education Number

RTW: Required to Withdraw

Percentage Conversion: Used only for determining grade points for marks prior to May 1, 2011

The absence of a grade indicates a course in progress.

As of May 1, 2011 all existing student numbers were changed from seven to eight digits with the addition of a zero (0) as the first digit of the student number.