Strategic Procurement Services

Strategic Procurement Services

site header

Online Surveys

Qualtrics won public tender Q-2016-073-NF for online survey systems. Agreement 2017-104-DPR-1 came into effect on July 1, 2017 and will expire on June 30, 2020. There is an option to extend the agreement for an additional one or two-year term.

Qualtrics is Queen's online survey tool that allows you to quickly and efficiently create your own surveys. It offers complex instrument design; easy deployment via web link, personalized emails, Facebook, Twitter, and mobile devices; and the ability to analyze your data, create reports, and export your results to CSV, TSV, XML and SPSS. The survey instrument itself can be downloaded as a QSF or DOCX file, or can be printed as a PDF.

The survey tool supports a wide range of faculty and student research; the analysis and assessment of courses and curriculum; and a variety of administrative applications including service and program assessment and plan benchmarking. Qualtrics offers the the capacity to:

  • Permit user-specified instrument design with potentially complex routing, question types and response formats for web-based surveys containing institutional- and project-branded graphics;
  • Deliver personalized and response-authenticated email invitations and selective (non-respondent only) reminders to samples; and
  • Perform basic statistical analysis and generate reports on response data.

Getting Started

  • Staff, faculty and graduate students with active NetIDs are eligible for this service.
  • Account authorization is undertaken in the Office of Planning and Budget.
  • This is a centrally funded service. There are no additional costs. However, it should be noted that this is a shared resource. Account owners are encouraged to keep data space usage to a reasonable level. IT Services reserves the right to impose quotas if necessary.
  • Surveys must obtain GREB approval, unless exempted.

Any questions or concerns related to this contract, please contact Nicole Fowler, Manager, Associate Director, Procurement Operations, email: or ext. 32209.


Supplier Contact Information




The Office of Planning and Budget

See their Online Survey webpage for more information.

For further information contact: