The information below provides guidance to instructors regarding Tier Request processes.
Processes for Instructors Submitting Tier 1, 2, or 3 requests
Last Updated March 15, 2021
Overview: the three tiers may be summarized as follows: Tier 1 (of the highest order, where the employer may be required by law to accommodate a Member’s need); Tier 2 (employer will make a reasonable effort to support the Member’s scheduling request); and Tier 3 (employer will consider the Member’s scheduling preferences).
Tier 1 Requests
A. Member seeking requests for accommodation of scheduling needs based on disability
i. The Member contacts University's Manager of Return to Work and Accommodation Services (Accommodation Services)
ii. Accommodation Services will supply a written decision to the Member with a copy to the academic unit Head.
iii. Accommodation Services will inform the designated Timetable Coordinator for their academic unit to submit the accommodation request to the OUR during the data collection process
iv. Central Timetabling will ensure the accommodation request is prioritized
v. If Central Timetabling cannot facilitate the accommodation request, the academic unit Head and the Member requesting the accommodation will be contacted to resolve the matter
B. Member request regarding the scheduling of their teaching based on an enumerated ground in the Human Rights code other than disability
i. The Member contacts Dean or Dean's delegate, making a written request.
ii. The Dean or Dean's delegate may consult with the Faculty Relations Office and may request additional information from the member establishing whether accommodation is required pursuant to the Human Rights Code.
iii. The Dean or Dean's delegate will provide a written decision to the Member with a copy to the academic unit Head.
iv. The Dean or Dean's delegate will inform the designated Timetable Coordinator for their academic unit to submit the accommodation request to the OUR during the data collection process.
v. Central Timetabling will ensure the request is prioritized appropriately.
vi. If Central Timetabling cannot facilitate the request, the academic unit Head and the Member making the request will be contacted to resolve the matter.
Tier 2 Requests
A. Member scheduling requests based on membership in an equity-seeking group (as defined in Article 24, Employment Equity, in the QUFA Collective Agreement).
i. The Member will contact the Dean or Dean's delegate, making a written request
ii. The Dean or Dean's delegate will consider the request and may consult with Faculty Relations Office, if necessary, before making a decision
iii. The Dean or Dean's delegate will provide a written decision to the Member with a copy to the academic unit Head.
iv. The Dean or Dean's delegate will inform the designated Timetable Coordinator for their academic unit to submit the accommodation request to the OUR during the data collection process.
v. Central Timetabling will ensure the scheduling request is prioritized appropriately.
vi. If Central Timetabling cannot facilitate the request, the academic unit Head and the Member making the request will be contacted to resolve the matter.
B. Member making scheduling request based on research responsibilities, other Academic Responsibilities
i. The Member will contact the academic unit Head in writing.
ii. The academic unit Head will consider the request.
iii. In cases where a specific day of the week is requested, the academic unit Head will forward the request to the University Timetable Committee (UTC) for a decision. The UTC will communicate its written decision to the Member with a copy to the Head.
iv. The University Timetable Committee will inform the designated Timetable Coordinator for their academic unit to submit the accommodation request to the OUR during the data collection process.
v. Central Timetabling will ensure the request is prioritized appropriately.
vi. If Central Timetabling cannot facilitate the request, the academic unit Head and the Member making the request will be contacted to resolve the matter.
Tier 3 Requests
A. Member making request based on scheduling preferences
i. Collection and reporting of instructor preferences will follow the processes previously in place.
Note that depending on the Faculty, the Faculty designated Timetable Coordinator may be in the Faculty Office or the academic unit.
Instructor Guide to Making a Tier 1, 2, or 3 Timetabling Request
Last Updated: March 23, 2021
To make a Tier 1, 2, or 3 timetabling request, instructors should follow the guidelines below. Each type of request is reviewed by a specific individual or office. The subject line of your email should read “Timetabling Request – Tier X”.
If you have multiple tier requests, to be reviewed by different people (e.g. Accommodation Services, Dean or Dean’s Delegate, and/or Head), please make a separate request for each.
The Queen’s-QUFA Collective Agreement provides definitions and principles of timetabling in Appendix I and Article 37.2.8. Please note that Tier requests, as defined below, pertain to the faculty member and not to specific courses.
Definitions of Tier 1, 2, and 3 requests and process guidelines can be found here.
Tier 1 Requests
A. If your scheduling request is based on disability, as defined in the Human Rights Code:
- Contact the University's Manager of Return to Work and Accommodation Services by sending an email directly to: hrrtw@queensu.ca
- The subject Line of your email should read "Timetabling Request - Tier 1A".
B. If your scheduling request is based on an enumerated ground in the Human Rights Code other than disability:
- Contact your Dean or the Dean's delegate to provide all information relevant to the request by selecting this link.
Tier 2 Requests
A. If your scheduling request is based on your membership in an equity-seeking group (as defined in Article 24, Employment Equity, in the Collective Agreement),
- Contact your Dean or the Dean's delegate to provide all information relevant to the request, by selecting this link.
B. If your scheduling request is based on your research responsibilities, or other Academic Responsibilities (see Article 15, Academic Responsibilities, in the Collective Agreement),
- Contact your Department Head (if applicable) or Dean/delegate to provide all information relevant to the request, by selecting this link.
Tier 3 Requests
If your scheduling request is based on your preferences:
Contact your Department Head (if applicable), or Dean/delegate, to provide all information relevant to the request by selecting this link.