Student ID Cards

The Registrar's Office is responsible for the issuance of Student Photo ID Cards.

As part of registration, all full-time on-campus students are required to have a photo ID student card when they first come to Queen’s.

  • It is to be kept for the duration of their studies and is to be used only by the person to whom it is issued
  • Must have it validated each year provided you are enrolled
  • A fee will be charged to replace a lost or damaged student card

Questions: please feel free to email our Photo ID Assistant in the Office of the University Registrar at student.card@queensu.ca or give us a call at 613-533-2040. 

The cards serve as a form of identification and as your passport to a number of on-campus services, including those provided by:

  • The Office of the University Registrar
  • Campus Security
  • Faculty offices and departments
  • Queen’s University Libraries
  • The Athletics and Recreation Centre (ARC)
  • Numerous student services, including pre-purchased meal plans and bus service
  • Photos of students are also provided to authorized university staff on an as-needed basis (e.g. campus security, residences, and instructors)

The magnetic stripe on the back of the student card can be used to purchase items at various campus facilities.

The bar code on the front of the student card is used for Library Services.

  • If your card will not scan at the library, check the date issued on your card to make sure you are using the most recent card issued to you. Library staff can key in your barcode number and retrieve your file

Queen’s campus exam sites require a photo ID student card. The charge for not having your Photo ID at an exam is $50. View the exam rules and regulations. 

For programs off-campus (e.g. Arts and Science Online), and part-time non-degree on-campus, a photo ID student card is available and will be requested through your @queensu.ca email address.

Your validated off-campus student card (new students) or your validation sticker (returning students) will be mailed to your primary address in SOLUS. Please ensure this is up-to-date at the time you submit your photo. 

How to Submit Your Photo

The Office of the University Registrar will prepare your photo ID student card prior to your arrival providing you follow the steps below. 

  • If you already have a Queen’s photo ID card, but you are going to be in a different faculty or school you still must send us your photo. We print the faculty code on your student card
    • Example: You did your undergrad degree here and the code on your card is 'ASC'.  You are now starting your Master’s degree. Your new card will have the code 'SGS'
  • Final Year of Concurrent and Consecutive Education Program: Queen’s Concurrent and Consecutive Education Students will already have a student card with a photo. You will continue to use this card. We are determining if or how cards will be validated and will send you an update via your @queensu.ca email account

If you have any questions please contact us via email at student.card@queensu.ca or by telephone at 613.533.2040.  

Photograph Guidelines

  • Head and shoulders only
  • Taken within the last 6 months
  • Good quality - clear image and in colour
  • Looking at the camera
  • Nothing in the background
  • We encourage smiles!

Photo Format: .jpg or jpeg format, as an attachment, 500k or less in size.

Photos With the Following Items Will Not Be Accepted

  • Wearing sunglasses, hats or other items that obscure the face
  • Including other people or pets
  • Not looking at the camera – profile shots
  • Making funny faces
  • Digitally altered
  • Black & white, or sepia toned
  • Bad quality (lines through image)
  • Busy background
  • Full body
  • Printed on regular paper

An email will be sent to registered students’ @queensu.ca email account with details on when and how to upload your photo.

No later than 2 weeks after you receive your email asking you to submit a Photo ID, follow the steps below to complete your photo submission. 

  • If you have not received an email requesting a photo, do not see the "Photo Submission" entry in your "To Do List," and your course begins in less than two weeks, please contact student.card@queensu.ca
  1. Once you have received an email requesting a photo, log into your SOLUS account: visit my.queensu.ca and click the SOLUS link, then sign in with your Queen's NetID and password
  2. Click on the "Photo Submission for Student Card Preparation" task from the "To Do List" on the right-hand side of the screen
  3. The Task Wizard screen should appear. Read the information on the first page, then click "Mark as Complete." Once you have done this, click Next
  4. The second page of the Task Wizard contains information about how Queen's will use your submitted photo.  Please read this carefully, then place a check mark in the box next to "I accept...." Then click Save, followed by Next
  5. The third page of the Task Wizard asks you to upload your photograph. Click the "Upload Photo" button, browse on your local device to find your photo, then click the Upload button. After a brief delay you should see your photo appear on the page; confirm you submitted the correct photo and then click either Save at the bottom of the page or "Mark as Complete" at the top, followed by Next
  6. The final page of the Task Wizard shows general information about the next steps to receive your photo (either through on campus pickup or off campus mailing), and links to the Registrar's website where you can find other information that may be useful for new students. Once you have reviewed this information click Finish to exit the Task Wizard
  7. Once you have returned to your main SOLUS page, confirm that the "Photo Submission" item no longer appears on your "To Do List."  Congratulations, you have successfully submitted your photo!

Complete your activity guide in SOLUS and email us at student.card@queensu.ca and let us know when you have completed this. Your card will be mailed to your primary address in SOLUS.

Receiving Your New Card/Validation Sticker

First-year students receive a student ID card upon coming to Queen's and returning students receive a validation sticker each year they are enrolled, according to the following dates.

Photo ID Student Cards

By Mail

Beginning mid-April, validated photo ID student cards will be mailed to all new students, other than those noted below for in-person pick up. You must be enrolled in your course(s) before your card can be mailed. 

Please watch for an email at your @queensu.ca email account letting you know when your activity guide will be available in SOLUS so you may upload your photos. In order to mail student cards and verify each student, we will require a government issued photo, as well as the photo to be used to produce your student card. The government issued photo will be deleted and not kept on file. 

Please ensure your primary address is updated in SOLUS no later than April 15 to wherever you will be receiving your mail while enrolled for summer term. 

In-Person Pick Up

  • School of English: pick up at the School of English 
  • Bachelor of Education: pick up at the Faculty of Education 
  • Post Graduate Medical Education: pick up at Kingston Health Sciences Centre 

You will be contacted via email by the office handing out cards with the schedule.


Returning Students – Validation Sticker for Your Student Card

Off-Campus

If you are a returning student and were not enrolled in fall or winter terms and require a summer validation sticker, please send a request to us via email and we will mail you the summer 2022 sticker if you are enrolled in summer term. 

Please include your name, student number, and ensure your primary address is updated in SOLUS is up-to-date. Email your request to student.card@queensu.ca

On-Campus

If you are here on campus during the summer term, please come into our office and we will validate your student card. We are located in Gordon Hall, room 125, 74 Union St..

  • Open Monday to Friday, 8:30 to noon, 1 to 4 pm 
  • Note: We open at 10 am on the 1st and 3rd Wednesday of each month and are closed on statutory holidays 

Check back here in July when the fall 2022 student ID/validation sticker information will be posted.

TBA

Photo ID Student Cards

Beginning mid-December, validated photo ID student cards will be mailed to all new and incoming exchange students. You must be enrolled in your course(s) before your card can be mailed.

Please watch for an email at your @queensu.ca email account letting you know when your activity guide will be available in SOLUS so you may upload your photos. In order to mail student cards and verify each student, we will require a government issued photo, as well as the photo to be used to produce your student card. The government issued photo will be deleted and not kept on file.

Please ensure your primary address is updated in SOLUS no later than December 15 and bring your student card with you if you are planning to be on-campus when the winter term starts.  


Returning Students – Validation Sticker for Your Student Card

If you were not enrolled in the fall term and plan to be enrolled in the winter term please email us and we will mail you your validation sticker. You must be enrolled in your course(s) prior to requesting the validation sticker.

Please ensure your primary address is updated in SOLUS prior to submitting your request.

Email us at student.card@queensu.ca and include your student number.


Replacement Cards

If you lose or damage your student card, complete the Student Card Replacement Request Form (PDF, 758 KB).

There is a $20 replacement fee for this service and this charge will be applied to your student account. Pay this fee the same as you pay tuition and other fees to Queen's. Your replacement card will be mailed to your primary address in SOLUS. Please ensure this is up-to-date.

Once a new card has been issued, your old card is no longer valid. If you find your old card mail it to the Office of the University Registrar, 74 Union St., Gordon Hall, Rm 125, Queen’s University, Kingston, ON, K7L 3N6. 

  • Should you lose your new card, we will check our file and if we have your old one, we will issue a new valid card at no cost to you.  Returned cards are kept on file for one academic year, September to August