Student ID Cards

FALL 2022 PHOTO ID / VALIDATION STICKER PICK-UP

Please note that we will be hosting on-campus pick-up sites for
•    Returning students to pick up their validation stickers AND
•    First year students that are not living in residence to pick up their photo ID card

Those living in residence will be able to pick up their card at their residence on Move In Day


More details - including specifics on times and locations for the sites - are posted in the Fall 2022 Term section below.
 

 

The Registrar's Office is responsible for the issuance of Student Photo ID Cards.

As part of registration, all full-time on-campus students are required to have a photo ID student card when they first come to Queen’s.

  • It is to be kept for the duration of their studies and is to be used only by the person to whom it is issued
  • Must have it validated each year provided you are enrolled
  • A fee will be charged to replace a lost or damaged student card

Questions: please feel free to email our Photo ID Assistant in the Office of the University Registrar at student.card@queensu.ca or give us a call at 613-533-2040. 

The cards serve as a form of identification and as your passport to a number of on-campus services, including those provided by:

  • The Office of the University Registrar
  • Campus Security
  • Faculty offices and departments
  • Queen’s University Libraries
  • The Athletics and Recreation Centre (ARC)
  • Numerous student services, including pre-purchased meal plans and bus service
  • Photos of students are also provided to authorized university staff on an as-needed basis (e.g. campus security, residences, and instructors)

The magnetic stripe on the back of the student card can be used to purchase items at various campus facilities.

The bar code on the front of the student card is used for Library Services.

  • If your card will not scan at the library, check the date issued on your card to make sure you are using the most recent card issued to you. Library staff can key in your barcode number and retrieve your file

Queen’s campus exam sites require a photo ID student card. The charge for not having your Photo ID at an exam is $50. View the exam rules and regulations. 

For programs off-campus (e.g. Arts and Science Online), and part-time non-degree on-campus, a photo ID student card is available and will be requested through your @queensu.ca email address.

Your validated off-campus student card (new students) or your validation sticker (returning students) will be mailed to your primary address in SOLUS. Please ensure this is up-to-date at the time you submit your photo. 

How to Submit Your Photo

The Office of the University Registrar will prepare your photo ID student card prior to your arrival providing you follow the steps below. 

  • If you already have a Queen’s photo ID card, but you are going to be in a different faculty or school you still must send us your photo. We print the faculty code on your student card
    • Example: You did your undergrad degree here and the code on your card is 'ASC'.  You are now starting your Master’s degree. Your new card will have the code 'SGS'
  • Final Year of Concurrent and Consecutive Education Program: Queen’s Concurrent and Consecutive Education Students will already have a student card with a photo. You will continue to use this card. We are determining if or how cards will be validated and will send you an update via your @queensu.ca email account

If you have any questions please contact us via email at student.card@queensu.ca or by telephone at 613.533.2040.  

Photograph Guidelines

  • Head and shoulders only
  • Taken within the last 6 months
  • Good quality - clear image and in colour
  • Looking at the camera
  • Nothing in the background
  • We encourage smiles!

Photo Format: .jpg or jpeg format, as an attachment, 500k or less in size.

Photos With the Following Items Will Not Be Accepted

  • Wearing sunglasses, hats or other items that obscure the face
  • Including other people or pets
  • Not looking at the camera – profile shots
  • Making funny faces
  • Digitally altered
  • Black & white, or sepia toned
  • Bad quality (lines through image)
  • Busy background
  • Full body
  • Printed on regular paper

An email will be sent to registered students’ @queensu.ca email account with details on when and how to upload your photo.

No later than 2 weeks after you receive your email asking you to submit a Photo ID, follow the steps below to complete your photo submission. 

  • If you have not received an email requesting a photo, do not see the "Photo Submission" entry in your "To Do List," and your course begins in less than two weeks, please contact student.card@queensu.ca
  1. Log into SOLUS Student Centre
  2. Select the Tasks tile
  3. Select the To Do List navigation
  4. Select Photo Submission for Student Card Preparation from the to-do list.
  5. Review the photograph specifications and guidelines and prepare the photographs for upload, select Mark as Complete, then select Next
  6. Review the Terms of Service, select the checkbox next to "I accept the terms and services as outlined above", then select Save
  7. In the Student Photo section, select Upload Photo, choose the photo for the identity card, then select Upload
  8. In the Government ID section, select Upload Photo, choose the scan of a government ID card, then select Upload
  9. Verify that both photos were uploaded correctly then select Save at the bottom of the page
  10. Select Next in the upper-right
  11. Review the information about next steps then select Finish
  12. Repeat steps 1 through 3 to ensure that Photo Submission for Student Card Preparation no longer appears in the To Do List
  13. Select SOLUS Student Centre to return to the main page

Complete your activity guide in SOLUS and email us at student.card@queensu.ca and let us know when you have completed this.

In the subject line of your email, enter PHOTOS SUBMITTED LATE and in the email enter your name and student number.  

We will make your card and let you know when/where you can pick this up IF your card is not available on your scheduled pickup day/time.  

If you are living in Residence include this in your subject line.  Example:  PHOTOS SUBMITTED LATE LIVING IN RESIDENCE.

Receiving Your New Card/Validation Sticker

First-year students receive a student ID card upon coming to Queen's and returning students receive a validation sticker each year they are enrolled, according to the following dates.

Photo ID Student Cards

On-campus programs

An email was sent earlier in the summer to you at your @queensu.ca email account letting you know your activity guide was available in SOLUS so you could upload your photos. In order to produce student cards and verify each student, we require a government issued photo, as well as the photo to be used to produce your student card. The government issued photo will be deleted and not kept on file 

In-Person Pick Up

  • School of English: pick up at the School of English 
  • Doctor of Medicine: pick up during orientation 
  • Juris Doctor: September 1 during registration
  • School of Graduate Studies and Postdoctoral Affairs: September 1, 9:30 am to 11 am - Main Gym in the ARC (Earl St. entrance)
    • Missed your scheduled day / time? Pick up in Mitchell Hall, Room 126 - September 2, 3, 6-9, 12-16 from 8:30 am to 4:30 pm
  • First Year Off-Campus Community: September 1, 2:30 pm to 4:30 pm, Mitchell Hall, Room 128
    • Missed your scheduled day / time? Pick up in Mitchell Hall, Room 126 - September 2, 3, 6-9, 12-16 from 8:30 am to 4:30 pm
  • Incoming Exchange: pick up during orientation

You will be contacted via email by the office handing out cards with the schedule if it is not noted above.

  • Undergraduate students who are approved to live in residence will pick up their student card with their room keys when they move into residence. Please visit the Residence Move In website for more information.

 

  • Off-campus programs (Distance and On-Line programs) will be mailed in mid-September to your primary address in SOLUS

 


Returning Students – Validation Sticker for Your Student Card

On-Campus

Mitchell Hall, Room 126

  • Open 8:30 to 4:30
    • August 30 to September 16, Monday to Friday (also open Saturday, September 3)
    • Closed Monday, September 5 (Labour Day)

Final Year Concurrent Education and Consecutive Education

  • August 29: Faculty of Education, West Campus

 

Off-Campus

If you are a returning student with an off-campus student card or are in a Distance program (not on campus) and would like us to mail you a validation sticker please email us at student.card@queensu.ca and include your student number.

 

Questions?

Please refer to the details within this web site.  If you are unable to find your answer please contact us at student.card@queensu.ca
 

Photo ID Student Cards

By Mail

Beginning mid-April, validated photo ID student cards will be mailed to all new students, other than those noted below for in-person pick up. You must be enrolled in your course(s) before your card can be mailed. 

Please watch for an email at your @queensu.ca email account letting you know when your activity guide will be available in SOLUS so you may upload your photos. In order to mail student cards and verify each student, we will require a government issued photo, as well as the photo to be used to produce your student card. The government issued photo will be deleted and not kept on file. 

Please ensure your primary address is updated in SOLUS no later than April 15 to wherever you will be receiving your mail while enrolled for summer term. 

In-Person Pick Up

  • School of English: pick up at the School of English 
  • Bachelor of Education: pick up at the Faculty of Education 
  • Post Graduate Medical Education: pick up at Kingston Health Sciences Centre 

You will be contacted via email by the office handing out cards with the schedule.


Returning Students – Validation Sticker for Your Student Card

Off-Campus

If you are a returning student and were not enrolled in fall or winter terms and require a summer validation sticker, please send a request to us via email and we will mail you the summer 2022 sticker if you are enrolled in summer term. 

Please include your name, student number, and ensure your primary address is updated in SOLUS is up-to-date. Email your request to student.card@queensu.ca

On-Campus

If you are here on campus during the summer term, please come into our office and we will validate your student card. We are located in Gordon Hall, room 125, 74 Union St..

  • Open Monday to Friday, 8:30 to noon, 1 to 4 pm 
  • Note: We open at 10 am on the 1st and 3rd Wednesday of each month and are closed on statutory holidays 

Photo ID Student Cards

Beginning mid-December, validated photo ID student cards will be mailed to all new and incoming exchange students. You must be enrolled in your course(s) before your card can be mailed.

Please watch for an email at your @queensu.ca email account letting you know when your activity guide will be available in SOLUS so you may upload your photos. In order to mail student cards and verify each student, we will require a government issued photo, as well as the photo to be used to produce your student card. The government issued photo will be deleted and not kept on file.

Please ensure your primary address is updated in SOLUS no later than December 15 and bring your student card with you if you are planning to be on-campus when the winter term starts.  


Returning Students – Validation Sticker for Your Student Card

If you were not enrolled in the fall term and plan to be enrolled in the winter term please email us and we will mail you your validation sticker. You must be enrolled in your course(s) prior to requesting the validation sticker.

Please ensure your primary address is updated in SOLUS prior to submitting your request.

Email us at student.card@queensu.ca and include your student number.


Replacement Cards

If you lose or damage your student card, complete the Student Card Replacement Request Form (PDF, 734 KB).

There is a $20 replacement fee for this service and this charge will be applied to your student account. Pay this fee the same as you pay tuition and other fees to Queen's. Your replacement card will be mailed to your primary address in SOLUS. Please ensure this is up-to-date.

Once a new card has been issued, your old card is no longer valid. If you find your old card mail it to the Office of the University Registrar, 74 Union St., Gordon Hall, Rm 125, Queen’s University, Kingston, ON, K7L 3N6. 

  • Should you lose your new card, we will check our file and if we have your old one, we will issue a new valid card at no cost to you.  Returned cards are kept on file for one academic year, September to August