Incoming Undergraduate Students

Incoming Students Welcome to Queen's
Incoming Students Welcome to Queen's

Congratulations! We are excited you have made the decision to spend the next few years studying at Queen's University. This Next Steps website will ensure you are prepared for your first year at Queen’s.

We are looking forward to welcoming our students safely to campus in the fall, as we plan for in-person instruction and a significant return to on-campus activity, subject to ongoing advice from public health officials, and evolving local and provincial guidelines. We continue to develop the details, including a vaccine strategy. Stay up to date with all university COVID-19-related info. For all information related to residence, visit the Residences website.

Make sure to check back here often for updates throughout the summer. Central to the quality of the Queen’s experience is your connection to community, and we have a summer of opportunities to connect you with peers and prepare you for fall studies! 

All incoming undergraduate students can complete the following Next Steps check list, however, BISC students can visit the BISC Next Steps website and International students can visit the Queen's University International Centre (QUIC) website for more specific information, including travel and arrival to Canada. 

You can also explore all of the student resources and supports available across Student Affairs and the campus. See you soon!

Next Steps

1. Confirm or Activate your Queen's NetID 

Your NetID and password give you access to online services and resources offered by Queen’s. You received information about activating your NetID (sent to your applicant e-mail address) when Queen’s received your application. If you haven’t already activated your NetID, you will need to do that before you can register in courses. If you have activated your NetID, ensure you can login to SOLUS. That way you’ll know you’re ready for course registration. Your NetID will never change, but you should change your NetID password often. A strong NetID password ensures that both your personal information and university resources are protected.

Make your transition an easy one, and view the New Student IT Guide to help get you started. View information about setting up your NetID, and technology, resources, and services available to students. 

>> Read the New Student IT Guide

2. Set up your Queen's Email - mid-June 2021

Queen’s Email Service – Office 365

As a new Undergraduate Student, you will get your new Queen's email in mid-June as well as access to Office 365.

You will receive an email with information about your Queen's email account. Log in and make sure everything is set up to your satisfaction. From this point forward, Queen's will only communicate with you via your Queen's email account, so be sure to continue checking it regularly!

>> Log on to your Queen's email
>> Set up your Queen's email on your phone

Watch for your Guide to Registration and Fees and student card photo email - mid June
We will email the Queen's Guide to Registration and Fees to your Queen's email account. This guide contains detailed information on the registration process, a listing of fees and how to make payment, as well as instructions on how to submit your photo for your Student Card.

3. Apply to Residence and Pay $525 Deposit. Deadline: June 8, 2021, 4:00 p.m. EDT.

Visit the Residence website for up-to-date information as decisions are made about 2021-22.

Residence Move-In

If you're living in residence, we expect move-in to take place over several days during the week of August 30. Specific dates for each student will be communicated in August.

>> Learn more about the move-in process

Living off campus

If you are looking for housing in Kingston for 2021-22 and if you have questions about your lease, landlord, roommates, etc., support is available through the Off-Campus Living Advisor.

>> Connect with the Office-Campus Living Advisor

4. Summer Transition Programs

We are planning several transition programs this summer to get you ready for your first year at Queen's, including SOAR and QSuccess. More info to come!

Are you an International Student? Visit QUIC for more information and resources!
Are you an Indigenous Student? Visit Four Directions for more information and resources!
Are you a QTBIPOC student? Visit Yellow House for more information and resources!

Join us for our Summer Orientation to Academics and Resources (SOAR) July 12-23

Join us for a uniquely Queen's Summer Orientation to Academics and Resources (SOAR). You'll learn about our campus resources and get to know staff, faculty, and Queen's students!

>> Learn more here!

QSuccess - Register for an Upper-Year Mentor

Start the year off on the right foot. Stay strong throughout the year. Register to be matched with a Q Success mentor who can help you with the transition from high school to university and provide helpful advice. 

>> Registration opens in July

Setting Yourself Up for Success (SYUS)

Setting Yourself Up for Success (SYUS) is a FREE 6-module online course, beginning June 21st, 2021, that will introduce you to what lies ahead, what supports are available to you, how to ensure equitable access to your education if you have a disability or mental health condition and generally how to be successful in university. SYUS is brought to you by Queen's University's Regional Assessment and Resource Centre (RARC) and Queen's Student Accessibility Services (QSAS).

>> Access the registration form to sign up
>> Email with any questions

5. Admission Information

Satisfy the conditions on your offer of admission  
Satisfy any conditions on your offer of admission by the due date in your offer email. Due dates may also be found on the Undergraduate Admission Key Dates and Deadlines page.

Review your final grades on your transcript, or on the OUAC website. Contact your guidance counsellor and Queen’s Undergraduate Admission if your academic data is inaccurate. We will use the information we have to determine if you meet the conditions on your offer. 

If you will not meet the conditions on your offer of admission, please let us know as soon as possible by emailing

6. Financial Assistance

Complete your Ontario Student Assistance Program (OSAP) Application 

The 2021-22 OSAP application will be available mid/late April. Submit your OSAP application as soon as possible to ensure funding is available by September 1.

>> Apply for OSAP 
>> Do not report your Queen’s awards on your OSAP application – learn more

Complete your provincial/territorial Student Government Assistance Application  

If you reside in another province/territory, check the government student assistance website where you reside for information about when the application is available and further information about how to report any awards you have received. Apply as soon as you can to ensure your funding is available by September 1.

>> Apply for governmental financial assistance outside of Ontario

Check your Queen’s email for scholarship updates in mid-August

To find out how to setup your Queen's email, see step 2 above. 

You will automatically be re-assessed for scholarship consideration once your final grades have been received. If your grades have increased since your offer of admission, we will review your final grades and notify you via email and SOLUS should you be eligible for a grades-based admission scholarship.


7. Managing Finances in SOLUS

View your Financial Aid in your Queen's SOLUS Student Account

Please check your SOLUS Student Center (under View Financial Aid link) to find out when your awards will be applied to your Queen’s SOLUS Student Account. Your award will be applied to your SOLUS student account in two equal payments.  The first half of the award value will be applied to your SOLUS student account mid-August prior to the Fall term tuition payment deadline. The second half of the award value will be applied to your SOLUS student account early December prior to the Winter term tuition payment deadline. 
For all awards administered by the Student Awards Office (e.g. Queen's bursaries, awards, and scholarships granted on admission)  – payments will be held in your SOLUS student account to be applied to all current and future university charges (e.g. Fall term tuition and student activity fees, Fall term Residence, Winter Term Tuition, and Winter term residence).

>> Learn more about navigating SOLUS

Pay your Fall Tuition and Fees 

All fall tuition and fees as shown on your Account Summary in SOLUS must be paid by September 30, 2021.

>> Learn more about paying tuition and fees

Confirm your banking information in SOLUS
Make sure your current information is up to date in the Finances section of SOLUS. Your banking information permits Queen’s to process any refunds directly into your bank account. Please note that Queen’s will not deduct payments directly from your bank account, and any awards will be deposited to your student account, not your bank account.


For those who are coming to Canada for the first time, you will have the opportunity to open a Canadian bank account and update your information upon arrival in Canada. 

>> Update your banking information
>> Open a Canadian bank account 

Access your RESP verification of enrolment form

The Queen’s Verification of Enrolment form allows you to withdraw money from your RESP. This form is available for the 2021-2022 academic year in your student’s SOLUS account. All you have to do is download it and send it to your RESP provider.  Learn more.

Make an Alternative Payment Arrangement (APA) request

The Alternative Payment Arrangement Program (APA) assists students who cannot meet their tuition and student assistance levy (SAL) fee payment deadlines but have a proven source of funding. The APA allows students, upon approval, to defer payment of their tuition and SAL without penalty until the end of January for winter term fees.  APA will not be used for fall term as tuition and SAL are due on September 30th.  The APA submission deadline for winter term is December 15, 2021.

>> Determine if you are eligible for an APA

8. Fall 2021 Student Contact Information

Please update your Fall 2021 address, phone number and emergency contact information in SOLUS. Watch for a link in your “To Do” list (on the top right of your SOLUS screen) for next steps.

9. Academic Accommodations

Register with Queen's Student Accessibility Services (QSAS) - Mid-July

If you have a disability that affects your ability to participate in the academic learning environment, we suggest you connect with Accessibility Services (QSAS) about academic accommodations. QSAS can set up temporary accommodations while students gather the necessary documentation and offer an express intake if students submit documentation that is up to date and outlines functional impacts. We encourage incoming students to connect with QSAS Mid-July so advisors can help prepare your Letter of Accommodation (LoA) and set-up your support plan in time for the start of classes in September. 

>> Learn how to register with QSAS
>> Learn about our disability documentation requirements
>> Contact our Intake Coordinator for more information

10. Student Wellness 

Student Wellness Services is here for many of your physical, mental, and sexual health needs

Health Screening

Before coming to campus buildings, faculty, staff, students, and visitors must download the university’s SeQure App and complete a short COVID-19 assessment questionnaire. The app will advise whether you can proceed with your visit. This app questionnaire should be completed before any trips to indoor campus spaces.

Review all COVID-19-related health and safety info on the Safe Return to Campus website.

Covid-19 Vaccinations

As COVID-19 vaccine appointments become available, Queen's is strongly encouraging students, staff and faculty to get this immunization. Students in Ontario can visit the Ontario Covid-19 website for information or contact your local Public Health Unit for details.

Queen's is working with KFL&A Public Health on a comprehensive vaccination strategy. While many people may be fully vaccinated by the end of August, we will ensure students' access to vaccines if they arrive before they are able to get their second dose. This will include an on-campus vaccination clinic for students. For more information visit Student Wellness Services. Details on the strategy will be posted to the COVID-19 information website as they become available.

For more information about vaccines in residence, visit the Queen's Residences FAQs.

Queen's has joined the national Faster Together campaign to encourage people to get vaccinated ASAP. Learn more!

Find your Immunization Record

Are all your immunizations up to date? This is a good time to visit your health care professional and review your immunizations. You may need it if you visit Student Wellness Services.

Community Specialists

If you have a health condition that necessitates ongoing specialized health care in Kingston, you should have your health care professional send referrals to community specialists in the Kingston area. If assistance is needed with this process, Student Wellness Services can help. 

11. Food Allergies and Dietary Needs 

Get in touch with Hospitality Services about your allergy or dietary needs

Hospitality Services take allergies and dietary needs very seriously. Students are encouraged to take the following steps prior to arriving on campus:

  1. Complete Hospitality Services’ Allergy/Dietary Needs Intake Form
  2. Book an appointment with Hospitality Services’ Registered Dietitian to discuss how your dietary needs can be accommodated on the meal plan. All students are encouraged to “Ask Before You Eat."
  3. Learn more about Hospitality Services and Dietary Accommodations
  4. >> Residence meal plan
  5. If you require residence room accommodation as part of your allergy management, please visit the Residence Accommodations page to access the required form and instructions.

>> Watch Hospitality Services' video about their allergy program.

If you are living off-campus, our off-campus meal plans can be purchased at any time during the academic year. We have multiple meal plan options available designed to meet the needs of your on-campus lifestyle.

>> Off-campus meal plans

12. Enrolment & Course Selection

View Block Course Enrolment (pre-populated class schedules)

If you are in one of the following programs, you will have some, or all, of your courses automatically added to your schedule by your Faculty or School in late July. 

  • Commerce
  • Concurrent Education
  • Music
  • Nursing
  • Kinesiology
  • Engineering and Applied Science
  • Health Sciences

Log in to SOLUS beginning August 3, 2021 to take a look at your class schedule for September!

Students who choose some or all of their courses will be able to see their Enrolment Appointment time in SOLUS by August 3.

View your Enrolment Appointment (for course selection)

Beginning August 3rd, 2021 access your SOLUS Student Centre to view your enrolment appointment. Your enrolment appointment time will be your first opportunity to enrol in your courses. Beginning August 3rd, you may also start adding courses to your shopping cart in advance of your appointment time.

NOTE:  you won't be able to actually enrol in the courses until your Enrolment Appointment begins.

Enroll in Your Courses

There are three Enrolment Periods:

  1. Class Selection I -- Restricted Enrolment - start of your appointment time to August 16: Your enrolment appointment time will be your first opportunity to enrol in your courses. We suggest that you enrol as soon as your appointment time begins. Some courses may have enrolment restrictions on them. These restrictions are there to ensure that students who require certain courses receive priority. This enrolment period will end at 11:30 p.m. EDT on August 16.
  2. Class Selection II -- Open Enrolment - August 18 to 22: Enrolment restrictions will be removed so you will now have access to all available courses provided you have the correct prerequisite. 
  3. Open Enrolment – begins August 30: This is an opportunity for you to make changes to your schedule.  If you need help, please contact your Faculty/School.

Read the Guide to Registration and Fees for a step-by-step guide on how to enrol in courses. If you need help selecting courses, please contact your Faculty/School.

13. Connect with Us!

If you haven't done so already, make sure you connect with Queen's on social media. You will find new students, current students, faculty, staff and alumni all ready to help you find your way at Queen's!

>> Connect with the Student Experience Office on Facebook, Twitter, and Instagram.