Strategic Procurement Services

Strategic Procurement Services

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Resulted from Procurement Process

Request for Supplier Qualifications (RFSQ) #Q-2017-055-NF

Contract Term

Three years with an expiry date of July 31, 2020

Extension Details

Option to extend by one term of two years

* Effective August 1, 2020, all three VOR contracts have been extended to December 31, 2020
* Effective January 1, 2021, all three VOR contracts have been extended to April 30, 2021

Awarded to

Three vendors qualified under this Vendor of Record (VOR) program:

  • Grand & Toy
  • Holmes & Brakel
  • Staples Business Advantage

Strategic Procurement Contact

Nicole Fowler, Associate Director, Procurement Operations
email: or phone: (613) 533-2209 | internal ext. 32209

Service Related Issues Contact

Yvonne Holland, Director, Leasing & Contract Management
email: or phone: (613) 533-6000 ext. 77906


Additional Program Details:

Clients have the option of purchasing furniture in the categories of Basic, Enhanced and Premium.

Exception requests to purchase from a non-VOR (exception of Steelcase)

If the VORs are unable to provide furniture to you or you have a special furniture order, an exception request will need to be made to Strategic Procurement and prior sign off from the Architecture and Design team in Physical Plant Services will need to be obtained in order for your exception to be granted.  Note, furniture must comply to the university’s minimum furniture specification.

University's Furniture Safety and Performance Standard

acQuire Catalogue Ordering

Items that are considered quick ship, non-custom (e.g. keyboard trays, chairs, etc.), will be available for catalogue ordering on acQuire for each of the VORs. This will allow for ease of ordering and users will be able to complete a price comparison prior to checking out.

Project & Custom Furniture Requirements

For non-catalogue item(s), please contact one of the VORs listed below. A VOR representative will meet with you to determine your requirements; provide a drawing of the setup(s), which you are required to approve; and will provide you with a quote outlining delivery and installation costs. Please note, new office furniture is CUSTOM BUILT for your requirements.

Details are available on Ordering Process - outlines process for ordering project and custom needs.

For planning, renovation and furniture projects, please complete the Planning & Renovation Request Form.

Matching Existing Furniture

Upper Canada Office Systems may still be used for matching existing Steelcase furniture systems only.

Re-using or Recycling Furniture

In an effort to streamline the process for getting rid of unwanted furniture, the University has implemented an item exchange network, ReUseIt@Queen's.  This application provides a vehicle for the campus community to advertise items they no longer need for others to use with no cost attached.  It could be anything: office supplies, furniture, equipment, etc.  Using this site to exchange unwanted items saves money, ensures less waste goes to landfill and supports our campus culture of sustainability.

For more information on obtaining used furniture, contact the Queen's University Waste Coordinator (Llynwen Osborne, ext 33396).

If the furniture/equipment is broken and is not suitable for reuse, please visit the Waste and Recycling Request webpage to fill out the appropriate disposal form.



All non-catalogue furniture orders must be placed on a purchase order via acQuire with quote attached regardless of the value.

Value - CAD*, not including applicable taxes Minimum # of VOR quotes required
$0 - $49,999.99 1
$50,000 - $99,999.99 2
$100,000 - $499,999.99 All VORs (3)
>=$500,000 Conduct open competitive procurement
* CAD - Canadian dollars

To view all the details of this contract, please visit the Queen’s Strategic Procurement Wiki Page note, users will be required to use their netid to view.

For a summary of standards expected in this contract, please click here.


Supplier Contact Information:

Meagan Roberts
Furniture Account Executive
Phone (613)384-1502 ext. 87114

Jared Campeau
Account Executive
Phone (613) 305-1594

Edel Cain
Account Manager
Phone (800) 867-4876 x. 3570

Shobhna Datta
Furniture Account Representative
Tel (905) 696-3746
Cell (647) 241-0895