Strategic Procurement Services

Strategic Procurement Services

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As a result of the Request for Supplier Qualifications (RFSQ) #Q-2017-055-NF, three (3) vendors qualified to provide furniture to Queen's University for a term of three (3) years, expiry July 31, 2020, with the option to extend by one term of two (2) years. Queen's has entered Vendor of Record (VOR) contracts with the following suppliers: Grand & Toy, Holmes & Brakel, and Staples Business Advantage.

Effective August 1, 2020, all three VOR contracts have been extended to December 31, 2020.

If you experience any service related issues, please contact Yvonne Holland, Director, Leasing & Contract Management, email: or extension 77906.

Any concerns related to the VOR contracts, please contact Nicole Fowler, Associate Director, Procurement Operations, email: or extension 32209.

Clients have the option of purchasing furniture in the categories of Basic, Enhanced and Premium.

Exception requests to purchase furniture from another supplier not qualified under this process (exception of Steelcase): If the VORs are unable to provide furniture to you or you have a special furniture order, an exception request will need to be made to Strategic Procurement and prior sign off from the Architecture and Design team in Physical Plant Services will need to be obtained in order for your exception to be granted.  Note, furniture must comply to the university’s minimum furniture specification.

University's Furniture Safety and Performance Standards

acQuire Catalogue Ordering

Items that are considered quick ship, non-custom (e.g. keyboard trays, chairs, etc.), will be available for catalogue ordering on acQuire for each of the VORs. This will allow for ease of ordering and users will be able to complete a price comparison prior to checking out.

Project & Custom Furniture Requirements

For non-catalogue item(s), please contact one of the VORs listed below. A VOR representative will meet with you to determine your requirements; provide a drawing of the setup(s), which you are required to approve; and will provide you with a quote outlining delivery and installation costs. Please note, new office furniture is CUSTOM BUILT for your requirements.

Details are available on Ordering Process - outlines process for ordering project and custom needs.

For planning, renovation and furniture projects, please complete the Planning & Renovation Request Form.

All non-catalogue furniture orders must be placed on a purchase order via acQuire with quote attached regardless of the value.

Value - CAD*, not including applicable taxes Minimum # of VOR quotes required
$0 - $49,999 1
$50,000 - $99,999 2
$100,000 - $499,999 All VORs (3)
>=$500,000 Conduct open competitive procurement
* CAD - Canadian dollars

 To view all the details of this contract, please visit the Queen’s Strategic Procurement Wiki Page note, users will be required to use their netid to view.

Meagan Roberts
Furniture Account Executive
Tel. (613)384-1502 ext. 87114

Jared Campeau
Account Executive

Phone (613) 305-1594

Edel Cain
Account Manager
Phone (800) 867-4876 x. 3570

Shobhna Datta
Furniture Account Representative
Tel (905) 696-3746
Cell (647) 241-0895

For a summary of standards expected in this contract, please click here.

Matching Existing Furniture

Upper Canada Office Systems may still be used for matching existing Steelcase furniture systems only.

Re-using or Recycling Furniture

In an effort to streamline the process for getting rid of unwanted furniture, the University has implemented an item exchange network, Freecycle.  This application provides a vehicle for the campus community to advertise items they no longer need for others to use with no cost attached.  It could be anything: office supplies, furniture, equipment, etc.  Using this site to exchange unwanted items saves money, ensures less waste goes to landfill and supports our campus culture of sustainability.  People who are interested can sign up right now at Freecycle.

For more information on obtaining used furniture, contact the Queen's University Waste Coordinator (Llynwen Osborne, ext 33396).

If the furniture/equipment is broken and is not suitable for reuse, please visit the Waste Services Request Website to fill out the appropriate disposal form.